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Novotel Phuket Resort

4.0 star property
Beach resort near Patong Beach

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Photo gallery for Novotel Phuket Resort

Outdoor pool, pool umbrellas, sun loungers
View from property
Exterior
Lobby
Room, 2 Single Beds, Balcony, Sea View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Room service

Explore the area

Map
282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪2 min walk‬
  • Kalim Beach
    ‪7 min walk‬
  • Bangla Road
    ‪3 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪39 min drive‬

Room options

View all photos for Family Suite, 1 King Bed

Beach/ocean view

Family Suite, 1 King Bed

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Balcony, Sea View

Room, 2 Single Beds, Balcony, Sea View

Room, 2 Single Beds, Balcony, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony, Sea View

Beach/ocean view

Deluxe Double Room, 1 Double Bed, Balcony, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, 1 Double Bed

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room (1 Double bed, 1 Bunk bed)

Room (1 Double bed, 1 Bunk bed)

Room (1 Double bed, 1 Bunk bed)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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Diamond Cliff Resort & Spa, Patong Beach

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About the area

Patong

Close to the beach.You'll be within half a mile (1 km) of Patong Beach and 2 miles (3 km) of Bangla Road with a stay at this Patong resort. Also, Kalim Beach is within half a mile (1 km) and Nurul Islam Mosque is within 2 miles (3 km).
View more Resorts in PatongOpens in a new window

What's nearby

  • Patong Beach - 2 min walk - 0.2 km
  • Kalim Beach - 7 min walk - 0.6 km
  • Royal Paradise Night Market - 2 min drive - 2.0 km
  • Jungceylon Shopping Center - 2 min drive - 2.0 km
  • Bangla Road - 3 min drive - 2.3 km

Getting around

  • Phuket Intl. Airport (HKT) - 52 min drive

Restaurants

  • ‪Meg Khram The Sunshine Restaurant - ‬4 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Fuga Fuga - ‬4 min walk
  • ‪The Deck Beach Club Patong - ‬6 min walk
  • ‪No. 9 restaurant - ‬5 min walk

About this property

Novotel Phuket Resort

Beach resort near Patong Beach
Some rates at Novotel Phuket Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Novotel Phuket Resort offers its guests a full-service spa, an outdoor pool, and a sauna. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A children's pool, a fitness center, and a terrace are also featured at the business-friendly Novotel Phuket Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Patong resort is smoke free.

  • 217 guestrooms or units
  • Meeting rooms
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Novotel Phuket Resort offers 217 air-conditioned accommodations with safes and bathrobes. 42-inch LED televisions come with digital channels. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Filipino, French, Thai

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Diamond Cliff Resort & Spa, Patong Beach

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  • Spa
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4.4 out of 5, Excellent, 1,000 reviews
The price is CA $106
CA $126 total
includes taxes & fees
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Diamond Cliff Resort & Spa, Patong Beach

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 per person
  • A bar/lounge
  • A poolside bar

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathrobes
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phuket Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 500 per person
  • Airport shuttle fee: THB 1390 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, American Express, and JCB International. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Phuket
Novotel Phuket Kathu
Novotel Phuket Resort
Novotel Phuket Resort Kathu
Novotel Resort
Novotel Resort Phuket
Phuket Novotel
Phuket Novotel Resort
Phuket Resort
Resort Phuket
Novotel Phuket Vintage Park Patong
Novotel Phuket Resort Patong
Novotel Phuket Patong
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Patong
Patong Novotel
Patong Novotel
Novotel Resort Phuket
Novotel Phuket Resort Patong
Novotel Patong
Novotel Hotel Phuket

Novotel Phuket Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 375 out of 845 reviews
Rating 8 - Good. 307 out of 845 reviews
Rating 6 - Okay. 105 out of 845 reviews
Rating 4 - Poor. 43 out of 845 reviews
Rating 2 - Terrible. 15 out of 845 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer Ida

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were very helpful.
Stayed 8 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MrMJH

Was extremely comfortable and the e pool set up is really nice and relaxing
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed of this resort for a few days, we really enjoyed this resort. The staff is so kind and welcoming. The Thai tea you get on arrival is WONDERFUL, so delicious! The resort is beautiful and peaceful. The breakfast was a 11/10 such diverse selection, so many things to choose from all delicious. The pools are great, clean, and the ocean views are spectacular! The resort down sit on a heel which can be tiring for some but they offer a shuttle that taken you down and back up running very frequently. Super convenient for when you’re exhausted or in a rush! Overall a lovely stay at this resort.
Stayed 4 nights in Mar 2025

8/10 Good

Pascal, SALMIYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Mitch

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor choice of hotels

Hotel is dirty, service doesn't always respond to requests, staff was not very accommodating to adjustnents. Pool was good, location is good, but I'd stay away from this hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

Garry William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my family in a poolside room. The staff were amazing - helpful and friendly. Food was great. The only challenge is that it's not the easiest to leave and explore by foot due to having to cross a busy street and being a bit of a walk from central to south Patong which is where markets etc are. Do make use of the free shuttle to Jungceylon mall as it's close to all the action. Wouldn't hesitate to return in the future.
Stayed 6 nights in Feb 2025

10/10 Excellent

Rajoo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautiful view! Very friendly and helpful staffs!
Stayed 4 nights in Feb 2025

10/10 Excellent

Annie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were super nice.
Stayed 4 nights in Feb 2025

10/10 Excellent

Elvira

Travelled with group
Liked: Cleanliness, staff & service, amenities
it was really a comfortable stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Hoa

Travelled with family
Disliked: Property conditions & facilities
Ants crawling in the bathroom and bed areas. The music across the street was blasting past midnight every night we stayed. The only thing we liked was the stunning views from the resort .
Stayed 3 nights in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good breakfast options, no shuttle from airport- apparently it had ‘gone’ and we weren’t long at bags etc. clean. A bit noisey from clubs etc but would stay there again. Good pools
Stayed 5 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, really nice breakfast spread, views are incredible. Very clean place
Stayed 2 nights in Jan 2025

6/10 Okay

Hoa

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

K

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The resort is very old and looks nothing like pictures on website , as soon as we saw reception we new we made a mistake by booking this resort. very rundown everything from reception area , pools the same needs urgent attention,sun-beds and parasols in very pour condition, so is restaurant , bar and rooms, not gonna go into details but looks like it hasn’t been refurbished since it was built (My guess 20-30 years ago ? ), very limited choice of breakfast. And the money they charge per night way way overpriced .people who gives high scores must be blind or never stayed in decent hotel or resort.Location is good , very close the beach, food markets and restaurants. It was our 4th resort in our 2 week holiday in Phuket and was most expensive and very disappointed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are lovely. Very helpful
Stayed 7 nights in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with very friendly and helpful staff
Stayed 9 nights in Dec 2024

10/10 Excellent

Azraa

Stayed 3 nights in Dec 2024

10/10 Excellent

Abhijit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities with a good spread of breakfast selection. Loves the ambience and overall vibe around the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great place tonstay
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

The resort is beautiful, good location. Staff was very nice and helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, views and breakfast was very good. The room was a bit small and did not have adequate lighting. Some parts of the room were dark in evening time.
Stayed 5 nights in Nov 2024

8/10 Good

Warangkana

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed.
Stayed 9 nights in Nov 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. The only down side is having to walk up and down hilly area
Stayed 2 nights in Nov 2024