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Patong Bay Hill Resort

5.0 star property
Family-friendly 5-star hotel near Patong Beach

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Photo gallery for Patong Bay Hill Resort

Front of property
Cottages Suite Seaview | Beach/ocean view
Cottages Suite Seaview | Terrace/patio
Cottages Suite Seaview
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Spa
  • Laundry

Explore the area

View in a map
79 Hasib Pee Road, Patong, Phuket, 83150
  • Patong Beach
    ‪19 min walk‬
  • Jungceylon Shopping Center
    ‪19 min walk‬
  • Bangla Road
    ‪3 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 120 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Premier Suite Seaview

Premier Suite Seaview | View from room

Premier Suite Seaview

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cottages Suite Seaview

Cottages Suite Seaview

Cottages Suite Seaview

  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite with Jacuzzi

Premier Suite with Jacuzzi | Terrace/patio

Premier Suite with Jacuzzi

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite Pool Access

Premier Suite Pool Access | View from room

Premier Suite Pool Access

8.8 out of 10
Excellent
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Suite Pool Access

One Bedroom Suite Pool Access | Terrace/patio

One Bedroom Suite Pool Access

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Duplex, 2 Bedrooms, Sea View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Duplex, 2 Bedrooms, Sea View

  • 120 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for One Bedroom Suite Seaview

View from room

One Bedroom Suite Seaview

  • 60 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite

Premier Suite | View from room

Premier Suite

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Pool Access Seaview

Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Pool Access Seaview

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premier Suite Jacuzzi Seaview

Premier Suite Jacuzzi Seaview | Jetted tub

Premier Suite Jacuzzi Seaview

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Suite

Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the area

Patong

Central Patong getaway .Within 2 miles (3 km) of this well-placed hotel, you'll find Patong Beach and Bangla Road. Nanai Road and Malin Plaza Market are also within half a mile (1 km).

What's nearby

  • Simon Cabaret - 14 min walk - 1.2 km
  • Patong Beach - 19 min walk - 1.6 km
  • Jungceylon Shopping Center - 19 min walk - 1.6 km
  • Bangla Road - 3 min drive - 2.7 km
  • Central Patong - 3 min drive - 2.3 km

Getting around

  • Phuket Intl. Airport (HKT) - 61 min drive

Restaurants

  • ‪The Zula Phuket - Turkish , European & Thai Cuisine - ‬10 min walk
  • ‪Osmosis - ‬9 min walk
  • ‪Thai very cheap cafe - ‬8 min walk
  • ‪C food zone - ‬9 min walk
  • ‪Ali Baba - ‬9 min walk

About this property

Patong Bay Hill Resort

Family-friendly 5-star hotel near Patong Beach
Patong Bay Hill Resort offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a complimentary children's club are also featured at the luxury Patong Bay Hill Resort. An area shuttle within 2.5 kilometers and a beach shuttle are free. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Patong hotel.

  • 389 guestrooms or units
  • 2 levels
  • 16 buildings
  • Meeting rooms
  • Built in 2015
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Patong Bay Hill Resort offers 389 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

Arabic, English, Hindi, Indonesian, Italian, Lao, Thai

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  • Pool
  • Spa
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4.3 out of 5, Excellent, 595 reviews
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Property amenities

Family friendly

  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2.5 km
  • Free beach shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 400 for adults and THB 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Children's pool
  • Free children's club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Magnifying mirror
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: THB 1000

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Patong Bay Hill Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 400 for adults and THB 175 for children
  • Airport shuttle fee: THB 1250 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: THB 1000 (subject to availability)
  • Late check-out fee: THB 2000 (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: THB 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 0835548012121

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Patong Bay Hill Resort
Patong Bay Hill
Patong Bay Hill Resort & Spa Phuket
Patong Bay Hill Resort Spa

Patong Bay Hill Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 113 out of 273 reviews
Rating 8 - Good. 83 out of 273 reviews
Rating 6 - Okay. 30 out of 273 reviews
Rating 4 - Poor. 24 out of 273 reviews
Rating 2 - Terrible. 23 out of 273 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ante

Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Stayed 4 nights in May 2025

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2025

2/10 Terrible

Kanitin

Stayed 4 nights in Apr 2025

10/10 Excellent

Tinh

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice, staff was good and friendly. The waitress in the restaurant‘Tana was very good , polite and do her job very well.
Stayed 5 nights in Apr 2025

6/10 Okay

Cantrell

Stayed 4 nights in Apr 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Booked the jacuzzi cottage and unfortunately there’s no hot water for the jacuzzi and we were not informed prior to booking. I probably would not have booked if I knew. The cottages are also perched up very steep hills! And many of the cottages surrounding are still under construction
Stayed 3 nights in Apr 2025

10/10 Excellent

Josh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Staff are very friendly and always happy to accomodate any request. Will definetly be back
Stayed 10 nights in Mar 2025

2/10 Terrible

Antoine

Disliked: Cleanliness, staff & service, property conditions & facilities
It better if i dont write anything!
Stayed 4 nights in Mar 2025

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
nice pool
Stayed 27 nights in Feb 2025

10/10 Excellent

Austin

Travelled with family and small children
We loved all the staff! They were so friendly every single day! They love children and are very informative
Stayed 7 nights in Mar 2025

10/10 Excellent

Cherell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This by far was my favorite hotel I stayed at in Thailand. It is located on a hill overlooking the city, Patong and the Sea. The views are absolutely beautiful. They have a beautiful pool area by the main lobby and all the buildings have multiple pools so you don't have to go to main pool by the lobby. They have a shuttle to take you to your room from the lobby. The rooms are sooo spacious 1 bedroom suite, kitchen dinning room and balcony. Minnie bar and free water and coffee is provided each day. The rooms are soo clean and well kept. They made my stay so comfortable we didn't want to leave. We will definitely be back and we pray we get the same service it was lovely
Stayed 4 nights in Mar 2025

10/10 Excellent

Sneh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacation

Beautiful hotel and grounds. Enjoyed the swimming pool. Enjoyed the beach. Buffet was great. Your Bar Staff Jessica is great. 5 stars for Jessica alone. Free ride to town and around. We were 9 of us in this family vacation. The only thing I would suggest would be to accommodate handicapped people. My sister and sister in-law had walking issues and not proper elevators to up level buildings.
Stayed 3 nights in Mar 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Mar 2025

6/10 Okay

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities

3 night stay

The positives were the large rooms and free shuttle bus service to Patong beach. The negatives were the breakfast quality and also the hotel requires refurbishment (especially the swimming pool area)
Stayed 3 nights in Mar 2025

10/10 Excellent

Adesoji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mickey

Liked: Amenities
It’s okay
Stayed 7 nights in Jan 2025

4/10 Poor

Liudmila, Brooklyn

Disliked: Cleanliness
Stayed 2 nights in Feb 2025

4/10 Poor

claudia

Travelled with group
Disliked: Staff & service, room comfort

Avoid! Avoid! Do not stay at this hotel!!!!

From the moment i checked in..it was bad! The service at reception is shocking, very slow. The hotel is on a hill and you have to wait for a shuttle to your room, which you have to wait anywhere between 10 to 25 minutes. The shuttle drivers dont listen and i was told by the driver he makes the decisions on when he goes! I booked a studio, it had a stove top, microwave and fridge. No crockery or cutlery provided. What is the point?The swimming pool is in need of repair, many missing tiles that you can cut your feet on. There was building works going on, a crane was parked and i was told i cant go to to my room on 1 of the days. They moved my bike, tipping it over, leaving scratches and smashing the bottle i had in the seat. Housekeeping were really loud, always waking me up. The worst part thou is i had my JBL blue tooth headphones go missing. I advised reception and were told they know nothing. The 2 other groups of friends in my group also had personal items and cash go missing. There was issues with my key card, and it took me to demand to speak to the manager to get it fixed. I had to walk to reception on 2 occasions because it did not work. (Its a massive hill) The hotel is a little out of the way, thank goodness i had a bike. Ive stayed at better hotels for alot cheaper and better service!!!
Stayed 8 nights in Feb 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

Ishmeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to visit again!
Stayed 4 nights in Feb 2025

8/10 Good

Susan

8/10 Good

Susan

Travelled with family
Good service around the hotel. Especially shuttle bus upto our building. Also nice to have a shuttle bus to beach or shopping centre. Timings could be better. Shame the hotel shuttle didn’t go up and down the steep hill just outside the hotel. Breakfast was always exactly the same. If you went late on choice was very limited as they didn’t replenish some items eg fruit and pastries
Stayed 5 nights in Jan 2025

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really nice property on the outskirts of Patong. I will be back again. I stayed in the cottage suite and everything was great except for the private pool. The water is always freezing, especially at night, and I'm sure there is something that can be done to warm up the pool.
Stayed 4 nights in Jan 2025