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Sugar Palm Grand Hillside

4.0 star property
Family-friendly 4-star hotel near Kata Beach

Choose dates to view prices

Photo gallery for Sugar Palm Grand Hillside

Outdoor pool, sun loungers
Exterior detail
Free minibar items, in-room safe, desk, laptop workspace
Daily buffet breakfast (THB 350 per person)
Rooftop terrace
Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • Pool
  • Breakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
1 Khoktanod Soi 3, Kata Beach, Karon, Phuket, 83100
  • Popular LocationKata Beach4 min walk
  • Popular LocationKata Noi Beach20 min walk
  • Popular LocationKaron Beach2 min drive
  • AirportPhuket (HKT-Phuket Intl.)69 min drive

Room options

View all photos for Grand Jacuzzi

Grand Jacuzzi | Balcony

Grand Jacuzzi

  • 45 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Double or Twin Room, 1 Double or 2 Single Beds, Pool Access, Pool View

Grand Double or Twin Room, 1 Double or 2 Single Beds, Pool Access, Pool View

Grand Double or Twin Room, 1 Double or 2 Single Beds, Pool Access, Pool View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Double or 2 Single Beds, Non Smoking, Garden View

Standard Double or Twin Room, 1 Double or 2 Single Beds, Non Smoking, Garden View

Standard Double or Twin Room, 1 Double or 2 Single Beds, Non Smoking, Garden View

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Kata

Seaside stay .You'll be within half a mile (1 km) of Kata Beach and 2 miles (3 km) of Karon Beach with a stay at this Karon hotel. Kata Noi Beach and Kata & Karon Walking Street are also within 2 miles (3 km).

What's nearby

  • Kata Beach - 4 min walk
  • Kata & Karon Walking Street - 14 min walk
  • Kata Noi Beach - 20 min walk
  • Karon Beach - 2 min drive
  • Big Buddha - 14 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 69 min drive

Restaurants

  • KIRI burger & grill kata - 3 min walk
  • Two Chefs หาดกะตะ - 4 min walk
  • Kata On Fire Bar and Grill - 4 min walk
  • Italian Job Coffee - 1 min walk
  • Outdoor Restaurant - 1 min walk

About this property

Sugar Palm Grand Hillside

Family-friendly 4-star hotel near Kata Beach
Sugar Palm Grand Hillside offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, a fitness center, and a rooftop terrace are also featured at the family-friendly Sugar Palm Grand Hillside. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 106 guestrooms or units
  • 11 levels
  • 3 buildings
  • Meeting rooms
  • Built in 2009
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Computer for guest use
  • Bellhop
  • Elevator
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sugar Palm Grand Hillside offers 106 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. Accommodations are furnished with sofa beds and desks. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Russian, Thai

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 350 for adults and THB 200 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Entertainment

  • Cable channels
  • Streaming services
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in fee: THB 300
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Late check-out fee: THB 300

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sugar Palm Grand Hillside

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1300.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 200 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: THB 300 (subject to availability)
  • Late check-out fee: THB 300 (subject to availability)
  • Rollaway bed fee: THB 1300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hillside Sugar Palm
Grand Sugar
Sugar Palm Grand
Sugar Palm Grand Hillside
Sugar Palm Grand Hillside Hotel
Sugar Palm Grand Hillside Hotel Phuket
Sugar Palm Grand Hillside Phuket
Sugar Palm Hillside
Sugar Palm Grand Hillside Kata
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand, Hillside Phuket/Kata Beach
Sugar Palm Grand Hillside Hotel Karon
Sugar Palm Grand Hillside Karon

Sugar Palm Grand Hillside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 200 out of 484 reviews" "
Rating 8 - Good. 204 out of 484 reviews" "
Rating 6 - Okay. 48 out of 484 reviews" "
Rating 4 - Poor. 24 out of 484 reviews" "
Rating 2 - Terrible. 8 out of 484 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Vyacheslav

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not bad in general…
Stayed 13 nights in Jan 2024

10/10 Excellent

CD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Beautiful place. High class of elegance and excellent service. I would go back there for my next trip at phuket
Stayed 7 nights in Nov 2023

8/10 Good

Patty

Stayed 4 nights in Nov 2023

10/10 Excellent

Zeqir

Stayed 1 night in Nov 2023

10/10 Excellent

tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Staff really friendly and helpful .situated only short walk from kata beach and two great bars and restaurants nearby.
Stayed 6 nights in Oct 2023

10/10 Excellent

Philip

Stayed 2 nights in Aug 2023

10/10 Excellent

Anthony

Stayed 3 nights in Aug 2023

10/10 Excellent

Perry

Stayed 6 nights in Jun 2023

8/10 Good

C

Liked: Cleanliness, room comfort
Dated hotel, but still a good stay
We spent 4 nights here while staying in Kata and had a pretty good time. My main criticisms are that the hotel is a little dated and needs some restoration. We also had issues with the wifi, which was out for an entire day. The rooms are super comfy and the bathroom is great, but we feel the hotel may have been a casualty of Covid. Cleanliness was generally great, but we did discover two dead roaches in the room after returning from outside. Note as well that the hotel is up on a hillside, so be prepared to walk up a bit when returning.
Stayed 4 nights in Apr 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, I stayed here 9 years ago and it's still just as good. Lovely room, pool and gardens, good breakfast and friendly staff.
Stayed 2 nights in Apr 2023