Carlton Plaza Poços de Caldas

3.5 star property
Family-friendly 3.5-star hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Carlton Plaza Poços de Caldas

Front of property
Interior entrance
Lounge
Hypo-allergenic bedding, minibar, blackout drapes, soundproofing
Outdoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033
  • Place, Thermas Antonio Carlos
    ‪2 min walk‬
  • Place, Macacos Fountain
    ‪3 min walk‬
  • Place, Pedro Sanches Square
    ‪5 min walk‬

Room options

Deluxe Triple Room

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

Room (Suite)

9.4 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(68 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

About the area

Poços de Caldas

Centro stay.With a stay at this Centro hotel, you'll be steps from Paco das Aguas Shopping Center and Macacos Fountain. Thermas Antonio Carlos and Calendario Floral Monument are also within half a mile (1 km).

What's nearby

  • Thermas Antonio Carlos - 2 min walk - 0.2 km
  • Macacos Fountain - 3 min walk - 0.3 km
  • Pedro Sanches Square - 5 min walk - 0.5 km
  • Poços de Caldas Cable Car - 6 min walk - 0.6 km
  • SESC Pocos de Caldas Community Center - 6 min walk - 0.6 km

Restaurants

  • ‪Sete Quedas Leiteria & Café - ‬5 min walk
  • ‪Cucina Francesco - ‬5 min walk
  • ‪Pietro Casa do Chope - ‬6 min walk
  • ‪Ruth's - ‬6 min walk
  • ‪Cantina do Araújo - ‬5 min walk

About this property

Carlton Plaza Poços de Caldas

Family-friendly 3.5-star hotel with 2 restaurants
Carlton Plaza Poços de Caldas offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. An arcade/game room, multilingual staff, and complimentary newspapers in the lobby are also featured at the family-friendly Carlton Plaza Poços de Caldas. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Poços de Caldas hotel.

  • 1 building
  • 120 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Built in 1994
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Carlton Plaza Poços de Caldas offers 120 accommodations with minibars and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas

Frequently asked questions

How close is Carlton Plaza Poços de Caldas to the airport?

Carlton Plaza Poços de Caldas is 323.1 mi (476-min drive) away from the Belo Horizonte (CNF-Tancredo Neves Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Carlton Plaza Poços de Caldas?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Carlton Plaza Poços de Caldas on Jun 21, 2026 start from CA $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Carlton Plaza Poços de Caldas have an airport shuttle?

Airport shuttle services are not available at Carlton Plaza Poços de Caldas.

Does Carlton Plaza Poços de Caldas offer free breakfast?

Carlton Plaza Poços de Caldas offers free full breakfast every day from 6:30 AM to 10 AM.

Is there a casino at Carlton Plaza Poços de Caldas?

No, there is no casino at this hotel, but Palace Casino (6-min walk) is nearby.

What time is check-in at Carlton Plaza Poços de Caldas?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Carlton Plaza Poços de Caldas?

Free parking is not available at this hotel. Self parking is available for BRL 40 per day.

Does Carlton Plaza Poços de Caldas have a pool?

Carlton Plaza Poços de Caldas features an outdoor pool.

Does Carlton Plaza Poços de Caldas have a restaurant?

Yes, there are 2 restaurants on site.

Does Carlton Plaza Poços de Caldas have a spa?

There are no spa services available at this hotel.

How close is Carlton Plaza Poços de Caldas to downtown Poços de Caldas?

Carlton Plaza Poços de Caldas is 0.4 mi away from Poços de Caldas.

Carlton Plaza Poços de Caldas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Vinicius

Liked: Staff & service, property conditions & facilities, room comfort
Hotel bom no geral
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cleide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is safe, neat and clean. The staff is very professional and kind. I have stayed at this hotel 5 times and it does not dissapoint.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Kind staff. Well maintained.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Renata

Liked: Cleanliness, staff & service
Hotel is not in good condition. Breakfast is great. My car was parked and came completely dirty of bird droppings.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel downtown Poços de Caldas

Nice hotel downtown Poços de Caldas Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff . The stuff is very nice and always try to help.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

ANTONIO FLORENCIO DA

Liked: Cleanliness, amenities, property conditions & facilities
Nothing to declare
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Tudo ok
Stayed 1 night in May 2024
Verified

2/10 Terrible

Luciana

Liked: Cleanliness
Disliked: Staff & service
Don’t like at all
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Manoel Jose

Tudo ótimo
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

siderlei

Liked: Cleanliness, staff & service, property conditions & facilities
Os funcionários são muitos prestativos e gostaria de parabenizar a todos pela recepção e profissionalismo
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é muito bom, refeição excelente, atendimento nota mil
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

IRINEIA F

Liked: Cleanliness, staff & service
Atendimento excelente de todos os funcionários!! Já fui antes e estava tudo excelente. Mas dessa vez estava faltando sabonete, ralo do banheiro com bolor, edredom com bolinhas e tampa do lixo quebrada.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Runior

Liked: Cleanliness, staff & service, amenities
HOTEL IMPECÁVEL E ATENDIMENTO DOS FUNCIONARIOS EXCELENTE. RECOMENDO COM LOUVOR.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
O quarto precisa melhoras , atendimento muito bom
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Atemicio

Disliked: Cleanliness, staff & service, amenities
Eles não informa os custo adicionais no check-out você ver a surpresa, as coisas lá é um absurdo de caro.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Alfredo Daquila neto

Liked: Cleanliness, staff & service, amenities
O quarto e bom,limpo e excelente, mais o colchão é muito ruim depois de três dias de hospedagem comecei ficar com dor na coluna ,e também relato que no seti o estacionamento era gratuito, quando cheguei no hotel fui informado que tinha que pagar a diária do estacionamento
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Elio Tonetto Junior

Liked: Cleanliness, staff & service, amenities
O quarto estava em ordem, os funcionários atenciosos e prestativos.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

M ELISABETH

Liked: Cleanliness, staff & service, amenities
Fiquei numa suite maravilhosa e todos foram muito atenciosos
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

ademilson

Liked: Cleanliness, staff & service, amenities
O quarto ótimo limpeza , acomodação atendimento dos colaboradores tudo impecável.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ana Helena

Liked: Cleanliness, staff & service, amenities
A equipe foi gentil. Quarto limpo.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MARCIA F P

Liked: Cleanliness, staff & service, amenities
Recepção, quartos, localização.
Stayed 4 nights in Dec 2025