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Hotel Description

Family-friendly 3-star hotel with indoor pool

Heart of Poços de Caldas

With a stay at this Região Urbana Homogênea IX hotel, you'll be steps from Palace Casino and Pedro Sanches Square. Jose A Junqueira Park and Calendario Floral Monument are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this hotel. There's fun for all ages with a free kid's club and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free WiFi.

Standard Single Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CA $55* Per night/room 13 May - 14 May

Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room, 2 Single Beds, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Presidential Studio Suite, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Family Quadruple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Business Studio Suite, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Property Features

Palace Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness center, spa services, and a complimentary children's club are also featured at the family-friendly Palace Hotel. You'll have access to the indoor pool at a partner property. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Poços de Caldas hotel.

  • 1 building
  • 191 guestrooms or units
  • 3 levels
  • Built in 1930
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Palace Hotel offers 191 accommodations with minibars. Flat-screen televisions come with cable channels. Bathrooms include showers and bidets. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Bidet
  • Telephone
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Palace Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Spa Services

  • Number of treatment rooms 1
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 2:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 100.0 per night.
  • Cribs (infant beds) are available for BRL 50.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 5
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 45 per night
  • Covered valet parking fee: BRL 45.00 per night
  • Crib (infant bed) fee: BRL 50.0 per night
  • Rollaway bed fee: BRL 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Hotel Pocos de Caldas
  • Palace Pocos de Caldas
  • Palace Hotel Hotel
  • Palace Hotel Poços de Caldas
  • Palace Hotel Hotel Poços de Caldas

You should know

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.