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Can Aulí Luxury Retreat

5.0 star property
Luxurious adults-only hotel with restaurant

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Photo gallery for Can Aulí Luxury Retreat

Terrace/patio
Property video
Reception
Lobby sitting area
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle Mallorca, 40, Pollenca, Mallorca, 07460
  • Place, Museu de Pollença
    ‪2 min walk‬
  • Place, Placa Major
    ‪3 min walk‬
  • Place, Santuari del Puig de Maria
    ‪17 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Terrace/patio

Deluxe Room, Terrace

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft

Loft

Loft

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for The Atelier

The Atelier

The Atelier

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Pollença

Pollença retreat .With a stay at this Pollença hotel, you'll be steps from Museu de Pollença and Església de Santa Maria de Déu de Roser. Church of Our Lady of the Angels and Placa Major are also within half a mile (1 km).

What's nearby

  • Museu de Pollença - 2 min walk - 0.2 km
  • Església de Santa Maria de Déu de Roser - 2 min walk - 0.2 km
  • Placa Major - 3 min walk - 0.3 km
  • Museo Dionis Bennassar - 6 min walk - 0.6 km
  • Santuari del Puig de Maria - 17 min walk - 1.5 km

Getting around

  • Sa Pobla Station - 23 min drive
  • Palma de Mallorca Airport (PMI) - 57 min drive

Restaurants

  • ‪La Scalinata - ‬4 min walk
  • ‪Can Mir 45 - ‬3 min walk
  • ‪Eu Centro - ‬4 min walk
  • ‪Ca'n Moixet - ‬4 min walk
  • ‪Ca n'Olesa - ‬4 min walk

About this property

Can Aulí Luxury Retreat

Luxurious adults-only hotel with restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, spa services, and a terrace are also featured at the luxury Can Aulí Luxury Retreat.

Smoking is allowed in designated areas at this 5-star Pollença hotel.

  • 21 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Can Aulí Luxury Retreat offers 21 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Pollença hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include sports massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

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  • Spa
  • Free WiFi
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4.9 out of 5, Exceptional, 130 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Ecotours
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 11 and February 1.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 215 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 14 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Can Aulí Luxury Retreat
Can Auli Retreat Pollensa
Can Aulí Luxury Retreat - Adults Only Hotel
Can Aulí Luxury Retreat - Adults Only Pollensa
Can Aulí Luxury Retreat - Adults Only Hotel Pollensa

Can Aulí Luxury Retreat Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 74 out of 84 reviews
Rating 8 - Good. 8 out of 84 reviews
Rating 6 - Okay. 2 out of 84 reviews
Rating 4 - Poor. 0 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fabulous! Good choice and lovely to have an open kitchen.
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Benjamin Dowling

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and very friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

KARLA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service us amazing. Evereything great! I would recommend a 100%
Stayed 5 nights in Jul 2025

10/10 Excellent

KARLA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Levi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has only a very few rooms, with amazing staff and service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and it was in a great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dawn, Benfleet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel in a beautiful part of Majorca. Hotel is so nice and quiet (being adults only) and due to location. Staff are very attentive. Breakfast options good too.
Stayed 2 nights in Apr 2025

8/10 Good

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can Aulí is a beautiful hotel with friendly and helpful staff and lovely warm interiors. The rooms were spotlessly clean and we enjoyed the small touches that were added to our stay. I would say it could improve on some aspects but perhaps this is because we stayed out of season. Overall we would stay again for a short stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
A very unique upscale property.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

White lotus

Lovely hotel, very upscale "white lotus" atmosphere. amazing service, had an excellent time. One complaint: the cheapest rooms are very small, wish I had upgraded.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

Gorgeous property tastefully decorated. Very peaceful and relaxed atmosphere. Excellent staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay here, it is truly luxury, the breakfast is amazing, and the staff goes above and beyond at any time of day. We had a vehicle, and although there is no parking at hotel, we never struggled to find a parking spot nearby.

10/10 Excellent

Lulu

Travelled with partner
Liked: Amenities
Perfect stay and very competent staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Marios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the fact that there is no parking and no valet service, everything else was excellent!
Stayed 2 nights in Jul 2024

10/10 Excellent

Allison

Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing property and experience. The hotel itself is modern, clean, and absolutely beautiful. The breakfast was fresh and homemade. We enjoyed the pool daily and the team was very attentive, always ensuring we are well looked after. The turndown service was always a nice surprise as to what local treat would be left at our beside. We can’t thank Haydn enough for his and his team’s hospitality during our stay. I highly recommend staying here and or any IT Mallorca property. We will be back!
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a fantastic stay at Can Auli. We were able to fully recharge with their hospitality and attention to detail. From breakfast to poolside, we were treated like VIPs. They even surprised us with a birthday cake and a personal note. We will definitely consider returning next year to this beautiful hotel and town in Mallorca.
Stayed 4 nights in Jun 2024

10/10 Excellent

jennifer Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the contemporary style of the hotel. The rooms were beautiful and we were impressed by the attention to detail throughout the hotel. The staff were extremely helpful and nothing was too much trouble and this applied to reception, waiting staff and housekeeping. The location was perfect, a few minutes away from shops, bars and restaurants. The only slight negative would be that the menu was rather limited without much choice for dining in the evening which was a pity as we would have liked to have spent more evenings in the hotel. The food we did have in the hotel was of the best quality and delicious. The gift of sweets was a lovely touch. THANK YOU and Congratulations on an amazing hotel - a secret oasis.
Stayed 7 nights in May 2024

10/10 Excellent

Darci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, clean, really excellent service. The staff is very attentive, a rich and indulgent breakfast. A quiet area and at the same time close to interesting sites with very good restaurants within walking distance.
Stayed 5 nights in May 2024

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis in Pollenca

A welcoming oasis from the moment we arrived until we left. The staff were so accommodating, the room clean and comfortable with excellent facilities and the breakfast was superb. We hope to come back!
Stayed 6 nights in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exquisite

This is an elegant, peaceful, beautifully restored historic property in the town of Pollenca. Here the staff anticipates all your needs with a smile, making for a perfect stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tamsin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a lovely setting. Decoration and amenities top quality and the little touches like homemade sweet treats with turn down were a wonderful touch. Staff couldn’t have been more helpful. We will definitely be returning (when the pool is a little warmer)
Stayed 4 nights in Nov 2023

10/10 Excellent

Maria F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023