All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 312 out of 810 reviews
10 - Excellent
312
Rating 8 - Good. 244 out of 810 reviews
8 - Good
244
Rating 6 - Okay. 137 out of 810 reviews
6 - Okay
137
Rating 4 - Poor. 74 out of 810 reviews
4 - Poor
74
Rating 2 - Terrible. 43 out of 810 reviews
2 - Terrible
43
8.4/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Corina
Travelled with partner
Aug 13, 2025
Liked: Cleanliness
Disliked: Amenities
The hotel was under construction during our stay, it was very loud with the workers installing and fixing whatever they were doing, the room itself was nice but there was a very strong odor of chemicals on the entire 3rd floor. I am not sure if it was paint, or something else that was used during the construction. Our room door did not close on its own we had to push it shut from inside the room, and pull it shut if we were leaving.
The room was very clean and had recently been renovated. Everything looked great including the bathroom until you used it. The bathtub was weird. The sides of the tub curved in so that the base was about 8 inches wide and just enough to put two feet together on the flat base. I felt that this was very dangerous for moving around the tub for a shower. Maybe it would be perfect if you took a bath. I’d be interested if others felt the same.
Also, the sink faucet was too close to the side. The faucet should have been extended further into the beautiful sink. Otherwise the rest of the room was very comfortable. We were on the third floor. Breakfast was great!
Convenient to Indiana Dunes NP.
Kathleen
Stayed 2 nights in Aug 2025
8/10 Good
Justin
Aug 6, 2025
Justin
Stayed 1 night in Aug 2025
6/10 Okay
Jodi
Aug 4, 2025
Liked: Cleanliness, staff & service, room comfort
The hotel is fairly nice but it’s being renovated so it smells bad and there is construction going on which is never nice to be in the middle of. The manager was very nice and accommodating and obviously tired of the construction taking so long. There are lots of boxes and debris out in the front that is unsightly and the hotel has a strong smell of chemicals right now. I assume it’s from the construction
If I knew there was construction going on, I would have not booked. I’m not sure if the room I was given was finished being renovated but there was only one mirror in the bathroom and there were no hangers or place to hang clothing. The smell of paint was very strong. I also didn’t appreciate the staff using foul language speaking about a guests room.
Just a stop in the middle of a 10 day road trip and it is in the middle a renovation but everyone is super nice and everything was clean and the staff was pleasant
Catherine
Stayed 1 night in Jul 2025
6/10 Okay
Kelly
Travelled with family
Jul 6, 2025
This property was under renovation so the room smelled of paint or adhesive. Boxes and construction materials everywhere. Chaotic place to stay.
Hampton inn was our emergency option after a disastrous experience elsewhere. They attended us with kindness, the place is very clean and although it is under renovation, it looks and is preserved very well.
Our room was very spacious, clean, and absolutely comfortable.
We would choose this place again every time 🙌
Hotel is undergoing renovations. Exposed wires, construction, and other issues makes me believe that they should not be operating until the renovations are further along.
Joshua
Stayed 2 nights in Jul 2025
8/10 Good
Judy
Jul 1, 2025
Liked: Cleanliness, staff & service, room comfort
On our way West
We got a third floor room. The elevator was not working. Thank you for the exercise.
The ice machines on the ground floor and 3rd floor didn’t work. So more exercise to the 2nd floor for ice.
No shampoo in the bottle
But the bed was comfy
Judy
Stayed 1 night in Jun 2025
8/10 Good
brian
Travelled with family
Jun 29, 2025
Liked: Cleanliness, staff & service, amenities
The hotel is under an upgrade. The rooms were nice but had issues what water pressure
The breakfast buffet was under average- almost like a quick snack so to speak
brian
Stayed 1 night in Jun 2025
8/10 Good
RICHARD T., Loveland
Jun 28, 2025
Liked: Cleanliness, staff & service
The staff is very friendly when the remodel is complete it will be very nice but many of the normal things like kooks for towels and rods for hanging were overlooked
RICHARD T.
Stayed 2 nights in Jun 2025
10/10 Excellent
Michael, cicero
Jun 24, 2025
Liked: Cleanliness
To be fair the hotel is under extreme renovations. However this was not told to us before we arrived.
Michael
Stayed 1 night in Jun 2025
6/10 Okay
JoAnn
Travelled with pets
Jun 23, 2025
Disliked: Property conditions & facilities
I gave this 3 stars only because the staff was accommodating and the room was decent. This hotel is currently a mess undergoing renovations and I question whether it should be accepting guests. The lobby completely ripped up and I needed to carry my pup. No place to hang a towel in the bathroom. No toilet paper holder and no hot water this morning.
Was being remodeled, which we didn’t know when we booked. We could not use the gym or pool. The room was not cleaned properly. We had no toilet paper at all. There was a twin sheet trying to fit on a queen bed. The duvet was not put in the cover. There was food left in the fridge. The closet had nothing to hang clothes, and no where to hang a towel in the bathroom either. This was the worse Hampton I’ve ever stayed at.
Karie
Stayed 3 nights in Jun 2025
2/10 Terrible
Denise
Travelled with partner
Jun 16, 2025
Disliked: Cleanliness
The elevator smell like urine as well as the 3 rd floor the pool water was dirty and no spreads on the bed
Denise
Stayed 1 night in Jun 2025
8/10 Good
Carolyn
Travelled with partner
Jun 8, 2025
Liked: Staff & service, amenities
Obviously in the midst of major renovations to landscaping, wallpaper, carpeting, etc. will look great when finished.