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Neptune, an Ash Hotel

3.5 star property
3.5-star hotel near Amica Mutual Pavilion

Choose dates to view prices

Photo gallery for Neptune, an Ash Hotel

Property entrance
2 bars/lounges, karaoke bar, cocktail bar
The Guardian Suite, One King Bed
Interior detail
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Providence Place Mall
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬

Room options

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed

The Mates Room, One Queen Bed

7.0 out of 10
Good
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Providence

Heart of Providence.With a stay at this Downtown Providence hotel, you'll be steps from Rhode Island Convention Center and Amica Mutual Pavilion. Johnson and Wales University and Providence Place Mall are also within half a mile (1 km).

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 km
  • Rhode Island Convention Center - 2 min walk - 0.2 km
  • Providence Place Mall - 3 min walk - 0.3 km
  • Johnson and Wales University - 3 min walk - 0.3 km
  • Rhode Island School of Design - 10 min walk - 0.9 km

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk
  • ‪Caffe Nero - ‬2 min walk
  • ‪The Stable - ‬2 min walk
  • ‪Papa Gino’s - ‬3 min walk

About this property

Neptune, an Ash Hotel

3.5-star hotel near Amica Mutual Pavilion
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Neptune, an Ash Hotel also features multilingual staff, concierge services, and an ATM.

This 3.5-star Providence hotel is smoke free.

  • 52 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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includes taxes & fees
Feb 9 - Feb 10
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 493 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in...amazing shower!
Stayed 1 night in Oct 2025

4/10 Poor

Eric

Stayed 1 night in Oct 2025

10/10 Excellent

Shira

Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
There is only public paid parking & it’s very expensive. The describe says limited onsite parking but there isn’t any! There’s no coffee maker in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe and friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Megan

Stayed 3 nights in Sep 2025

6/10 Okay

lisa

Travelled with partner
Nice hotel for a quick stay .. no free parking $40 a night ..
Stayed 1 night in Oct 2025

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean rooms. The mall is very close by and a lot of restaurants walkable distance.
Stayed 5 nights in Oct 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kymberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Linda, West Danville

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was fantastic. Rooms are very clean however very low lighting in the bedroom and bathroom. No mini fridge so take out we had to throw out. Great walking distance to restaurants and shops and activities. Not sure if I would stay there again because it is high priced and I thought the rooms would have more amenities in them.
Stayed 1 night in Sep 2025

10/10 Excellent

Geary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Went to a show at the Strand and it was so convenient to park and walk to venue. Great property with its own speakeasy… lots of food options in walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Randy, Springfield

Stayed 2 nights in Sep 2025

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Steede

Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn

Stayed 2 nights in Sep 2025

10/10 Excellent

viola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a cute place and no more expensive than any other hotel in the area. Absolutely would stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Caylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love love love

The lady at the front desk was so nice and personable. She gave us free drink vouchers for our anniversary. The room was clean and we love the vibe. The speakeasy was a cool sexy laid back atmosphere. Will come again!
Stayed 1 night in Sep 2025

10/10 Excellent

reuven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique ;)

Interesting caricature hotel. The stuff was very kind and helpful. Great bar and coffee
Stayed 2 nights in Sep 2025

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service
Funny smell in the room Very poor soundproofing.. loud bar in the back of the hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Stayed 3 nights in Sep 2025

10/10 Excellent

Antuanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 1 night in Sep 2025

8/10 Good

Janel

Travelled with partner
Liked: Cleanliness, staff & service
Very unique property in a building built in 1912. Cool little rooms with original hard wood floors and fixtures. Unfortunately, the lighting is terrible, especially in the bathroom. The shower has been nicely upgraded, but with it so open, water gets everywhere when you leave the shower with wet feet unless you put towels on the floor everywhere. There is no place to put any of your stuff in the bathroom, which is inconvenient. The bed was low, but comfortable. Area was nice and walkable to bars and eateries.
Stayed 1 night in Sep 2025