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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
4-star all-inclusive hotel near Puerto Morelos Town Square

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Beach
Poolside bar
2 outdoor pools
Lobby
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning

Explore the area

View in a map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(86 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

8.0 out of 10
Very good
(11 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Premium bedding, free minibar, in-room safe, iron/ironing board

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Premium bedding, free minibar, in-room safe, iron/ironing board

Family Room

9.2 out of 10
Wonderful
(32 reviews)
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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About the area

Puerto Morelos

Puerto Morelos retreat .Within 2 miles (3 km) of this Puerto Morelos hotel, you'll find Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish. Puerto Morelos Town Square and Ojo de Agua Beach are also within 2 miles (3 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min drive - 1.5 km
  • Puerto Morelos Town Square - 5 min drive - 2.2 km
  • Ojo de Agua Beach - 5 min drive - 2.2 km
  • Puerto Morelos Artists’ Cooperative - 5 min drive - 2.2 km
  • San Jose Catholic Parish - 5 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile De France - ‬1 min walk
  • ‪La Alhambra - ‬3 min walk
  • ‪Aromas - ‬1 min walk
  • ‪A'akat - ‬2 min walk
  • ‪Zan-Za Bar - ‬1 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

4-star all-inclusive hotel near Puerto Morelos Town Square
Ventus Ha at Marina El Cid Spa & Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ventus Ha at Marina El Cid Spa & Beach Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a fitness center and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

Spa services, multilingual staff, and tour/ticket assistance are also featured at Ventus Ha at Marina El Cid Spa & Beach Resort.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

  • 150 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Pilates classes
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

Property Registration Number 0123011f5cb35

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 761 out of 1178 reviews
Rating 8 - Good. 246 out of 1178 reviews
Rating 6 - Okay. 98 out of 1178 reviews
Rating 4 - Poor. 35 out of 1178 reviews
Rating 2 - Terrible. 38 out of 1178 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Emmanuelle

Travelled with group
Liked: Staff & service
The room smelled like mildew. It was an extremely confusing resort to get around. Poor signage and easy to get lost. The beach smelled like sulfur and the water was not blue. Terrible beach which broke my heart. Lovely pools and bars.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary, McKinney

Stayed 4 nights in Oct 2025

10/10 Excellent

Miridije

Stayed 7 nights in Oct 2025

6/10 Okay

Felica, ASTON

Travelled with family
Liked: Cleanliness, staff & service
Pros: Friendly staff, beautiful resort, food at restaurants tastes amazing. Cons: No entertainment, no music, activities or food at the pools. You have to go to one of the restaurants or buffets even for a quick snack. The private pool access rooms at building 26 have mold & algae on outside walls by the pool area and room smelled moldy. The resort is in downtown Puerto Morelos, 30 min from Cancun. I wouldn't stay again, my stay was boring.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ramez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard working staff, friendly respectful Clean property, food and service excellent
Stayed 14 nights in Oct 2025

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay- it was clean, air conditioned in many areas, the bars, food, and amenities were great! The property is split in two - Ventus Ha on one side and Marina El Cod/Ventus on the other- they have golf carts to take people around but we never used them, the whole property s very walkable. The beach area is small, not a huge place and only a few chairs . We enjoyed the pool more- lots of space! There’s a free bike tour to puerto morales we enjoyed - the bikes are not like mountain bikes, so bear this in mind - you need to maneuver the bikes a lot. Highly recommend this resort!
Stayed 7 nights in Oct 2025

10/10 Excellent

Nicole Angelique Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property as a whole is beautiful! This is the 3rd year that we have been to an El Cid resort and we will continue to do so. The rooms are outstanding and clean. The food is incredible. The staff is amazing and always helpful. You want for nothing while you’re on vacation. Truly a superb experience!
Stayed 7 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2025

6/10 Okay

Linh

Liked: Cleanliness
Stayed 6 nights in Oct 2025

8/10 Good

Mkiva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice and well-maintained. The buffet restaurants offer good variety and quality. However, the à la carte restaurants for dinner were disappointing. Staff can be a bit pushy when it comes to tips, but overall, it was a good experience.
Stayed 5 nights in Oct 2025

4/10 Poor

Kaining

Travelled with family, Travelled with family and small children
I wouldn't recommend this place, especially for families with kids. First off, the staff had zero energy and weren't helpful at all. We had to use their shuttle to get anywhere, and we'd be waiting forever. Even when we smiled and said hello, they wouldn't really care, they'd just come up with, "What do you want?" And it was an all-inclusive resort, but besides the tips, we were still charged these weird, random taxes on top of everything. The food wasn't good, and some of the fruit even smelled off. The worst part was our room was full of bugs and mosquitoes. I'm pretty sure it's because when the housekeeping cleaned, they just left the door wide open to the outside.
Stayed 3 nights in Oct 2025

10/10 Excellent

Minako Vasquez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel to stay for our first all-inclusive trip! There were several food options, staff are all nice and accommodating. We always look forward to the evening activities and shows. The property was clean, quiet, and convenient for drop off and pick up transpos for the airport or excursions.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Muhanad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in Oct 2025

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

10/10 Excellent

Precious Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely fantastic stay! The food was great and service was top notch!
Stayed 7 nights in Sep 2025

10/10 Excellent

Jackson

Stayed 3 nights in Sep 2025

10/10 Excellent

Muhanad Matti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services!
Stayed 1 night in Oct 2025

8/10 Good

Dorina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and resort was clean, staff was amazing. The beach was not very good but they kept it clean
Stayed 7 nights in Sep 2025

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 4 nights at Ventus Ha to celebrate our wedding anniversary. This resort was absolutely beautiful. The grounds were pristine and staff friendly and helpful. Will definitely visit again.
Stayed 4 nights in Sep 2025

2/10 Terrible

Maged

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Ariel

Stayed 7 nights in Jul 2025

4/10 Poor

Guillermo Rene, East Stroudsburg

Stayed 7 nights in Aug 2025

8/10 Good

Ronalyn Marinas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are very friendly and accompanied . They do cater to older group and family so don’t expect a very party vibe. That said they do have fun activities, a dj, live bands etc. Overall a very fun experience!
Stayed 3 nights in Sep 2025