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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
4-star all-inclusive hotel near Puerto Morelos Town Square

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Beach
Poolside bar
3 bars/lounges, poolside bar
2 outdoor pools
1 bedroom, premium bedding, free minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪3 min drive‬
  • Place, Ojo de Agua Beach
    ‪3 min drive‬
  • Place, Puerto Morelos Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(77 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

8.0 out of 10
Very good
(11 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

1 bedroom, premium bedding, free minibar, in-room safe

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

1 bedroom, premium bedding, free minibar, in-room safe

Family Room

9.0 out of 10
Wonderful
(30 reviews)
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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About the area

Puerto Morelos

Puerto Morelos retreat .Within 2 miles (3 km) of this Puerto Morelos hotel, you'll find Arrecife de Puerto Morelos National Park and Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).

What's nearby

  • Puerto Morelos Town Square - 3 min drive - 2.9 km
  • Ojo de Agua Beach - 3 min drive - 2.9 km
  • Puerto Morelos Artists’ Cooperative - 3 min drive - 2.9 km
  • Puerto Morelos Beach - 8 min drive - 6.4 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 14 min drive - 7.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile De France - ‬1 min walk
  • ‪La Alhambra - ‬3 min walk
  • ‪Zan-Za Bar - ‬1 min walk
  • ‪A'akat - ‬2 min walk
  • ‪Trattoria D'Gulio - ‬1 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

4-star all-inclusive hotel near Puerto Morelos Town Square
Ventus Ha at Marina El Cid Spa & Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ventus Ha at Marina El Cid Spa & Beach Resort offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A children's pool, spa services, and multilingual staff are also featured at Ventus Ha at Marina El Cid Spa & Beach Resort.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

  • 150 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Hotel Marina El Cid Spa & Beach Resort All Inclusive
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CA $433 total
includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Hot tub
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1078 reviews
Rating 8 - Good. 228 out of 1078 reviews
Rating 6 - Okay. 92 out of 1078 reviews
Rating 4 - Poor. 33 out of 1078 reviews
Rating 2 - Terrible. 31 out of 1078 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Irene Villalba

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. I liked the option of being at a quieter pool if we wanted to be. The food of the restaurants was very good. I would only request that a snack be available in pool area since they don’t allow wet suits in the dining areas. Overall, great experience for our group of three families.
Stayed 7 nights in Jul 2025

6/10 Okay

sadaf

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Room is comfortable but not cleaned regularly whilst our stay. Tea facilities are limited and room service was slow or unreliable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy conveniente, tiene varios restaurantes a escoger, con comida variada. Hay actividades diferentes todos los días, el personal muy atento y cordial.
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Stayed 5 nights in Jun 2025

10/10 Excellent

Oguz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique resort, staff is very kind and top notch, except the pushy timeshare sales efforts. Food was amazing. Cleaning staff do an amazing job. We are looking forward to be back at this resort.
Stayed 7 nights in Jul 2025

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean , staffs are nice and friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

Luz Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff everyone its really nice and helpful. I just think they should have a party lounge every day because a lot of people want to party.
Stayed 5 nights in Jul 2025

10/10 Excellent

Melissa Alejandra

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Nichole, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to the property and it was clean and nice. The building is fairly new so it was clean and in good condition. We received a room upgrade and had a tub in our room. Room service and cleaning was great. Most of the staff were great and most spoke English and were able to answer questions and help us navigate the proprieties. With this facility, you have access to two other properties that are across the street that offer more activities, pools, restaurants, and bars. Definitely more exciting and loud over there. If you’re looking to have a laid back and relaxing time, I suggest Ventus Ha. My only big complaint was the smell, I know it wasn’t their fault, but apparently this is seaweed season and the beach is not swimmable and even going near it, the smell will take your breath away… something I wish I knew prior as my hope for this honeymoon vacation was that we could relax on the beach. Otherwise, the drinks were mediocre (what you get for an all inclusive), the food was good with a variety of options, and we would return.
Stayed 5 nights in Jul 2025

8/10 Good

Gadiel, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

2/10 Terrible

Artur

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort smells very bad,you can’t stay outside because of the seaweed and you can’t even swim to the beach
Stayed 8 nights in Jul 2025

6/10 Okay

Alharith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Jeremy, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and loved it! Seaweed and the smell from the beach was the only issue, which is out of their control.
Stayed 3 nights in Jul 2025

10/10 Excellent

Idalmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente resort, calmado y acogedor. Perfecto si viajas con niños.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nelson, Hagerstown

Liked: Staff & service, amenities, property conditions & facilities
Excellent services
Stayed 3 nights in Jul 2025

10/10 Excellent

Uche

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service were excellent
Stayed 7 nights in Jul 2025

10/10 Excellent

shichao, Milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time during our stay . The staff was super friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Charlisa

Stayed 4 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay. The food is good but there is minimal Mexican food and an abundance of Italian food. Breakfast was good. They also didnt have crown royal. Its not the end of the world but they should have it in my opinion. I settled for captain and coke and tequila shots. The property is beautiful and you get to see cool wildlife. There are adult only pool areas which is nice. Its really low key and quiet. The staff are helpful and nice. They have a "speakeasy" but it wasnt anything like a speakeasy. I would stay here again.
Stayed 3 nights in Jul 2025

8/10 Good

nicolle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been a 5 star stay. I will list why it wasn’t first, and then give a review of everything else below. There is a known issue between Expedia and the resort getting ages right. Expedia sent my teens’ ages over as infants, resulting in having to pay extra for the kids. It wasn’t cheap. If I could have gotten a refund and walked out right then, that would have been the end of this review. The front desk lady mentioned that she has seen this issue. Online forums post about it as well before the post gets deleted by admin. For this issue between Expedia and the resort- they lose a point. It would be in their best interest to discuss this with Expedia and find a resolution since it happens enough it’s a known issue. Ok, on to better things. Everyone that works there is amazing. Everyone goes above and beyond. The facility is impecable. There are a total of three resorts that you can walk to/write a golf cart to, each with their own vibe. It doesn’t matter where you are, it is mostly quiet, you can always find a quiet place to relax in or near the pool. The beach is mostly unusable due to the sargassum, but that’s anywhere in the region. They worked so hard to keep their shore as clean as possible and it shows. Their beaches aren’t nearly as bad as others I’ve seen. Lots of food options. Hit Alhambra for breakfast. Mercado de Delores for lunch and cross your fingers you can get a dinner reservation. Otherwise Alhambra reopens for dinner. Room service 24/7.
Stayed 5 nights in Jul 2025

6/10 Okay

Eddie

Travelled with family
My stay at Ventus Ha Hotel was overshadowed by the extremely poor room service. The food took nearly three hours to arrive and, when it finally did, it was cold and unappetizing. On several occasions, room service never showed up at all. The menu had very limited options, which made it difficult to find anything appealing. Additionally, the on-site dining areas were constantly overcrowded, with long lines and extended wait times. For a hotel of this caliber, I expected much better service and efficiency. Sadly, the dining experience left a lot to be desired.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Food
Stayed 5 nights in Jul 2025

8/10 Good

Liset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 7 nights in Jun 2025

8/10 Good

darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was 3 restores in one lots to do
Stayed 6 nights in Jul 2025

10/10 Excellent

Claudia

Stayed 1 night in Jul 2025