"the property was good, the food could have been better because the reason i visit DR is to enjoy Dominican food. The resort did not have rice & beans
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Your stay at this Costa Dorada property places you within 3 miles (5 km) of Playa Dorada and Embassy of the United States Dominican Republic. Lorilar Ranch and Playa Dorada Golf Course are also within 2 miles (3 km).
All-inclusive
This all-inclusive property features a casino, a full-service spa, and a nightclub. Spend a day at the beach windsurfing, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Be Live Collection Marien - All Inclusive ratings based on 26 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Be Live Collection Marien - All Inclusive
Everyone (9)Couples (8)Family (12)
4 out of 5
Very beautiful location, lovely staff and amazing food.
Posted by Mo on 4 Apr. 2019
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Comment from Hotel Management
16 Apr. 2019
by The Management
Dear Customer Mo:
On behalf of the management of the Be Live Collection Marien hotel, we thank you for having preferred us to enjoy your vacations in Puerto Plata, R.D., as well as for take part of your time for informing us about your recent experience through this website.
It is a great pleasure for us to learn that you enjoyed your stay with us, in our facilities, food, accommodation, and services, as well the excellent hospitality received from our staff; exceeded your expectations by confirming through your comments that you enjoyed your stay and this It motivates us to continue fulfilling our objective of satisfying our valued guests who play a key role in this continuous process, which leads us to achieve excellence in service.
It was and will be a satisfaction for us to have had the opportunity to serve you. You may rest assured that your comment has been sent to the different departments of the hotel, to let know them your great satisfaction.
We hope to welcome you again and make your experience wonderful again.
Best regards,
The Management
1 out of 5
la atencion al cliente es pesima sobre todo en los restaurants si tu reservas es a una hota si llegas 10 minutos ante no te dejan entrar tiene que esperar fuera y sin no estan completi no te dejan entrar, las instalciones del hotel es super vieja, la ducha no sirve para nada, todo es viejo ahi
Posted by MARTHA, from SANTO DOMINGO ESTE on 11 Oct. 2021
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4 out of 5
the property was good, the food could have been better because the reason i visit DR is to enjoy Dominican food. The resort did not have rice & beans as often as i thought they would, nor plantains. They either had one and not the other. I stayed for 9 days, only 2 out of my 9 days i enjoyed rice & beans. I understand Covid has scared alot of people from traveling which has caused no entertainment at the resort. However, i think they should accommodate some entertainment for the people that are traveling
Posted by Marisol on 15 Sep. 2021
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5 out of 5
Posted by Lianny Rodriguez on 18 Aug. 2021
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1 out of 5
I can’t said something that was unique because it wasn’t. I went to this hotel couple of years ago, but I will never go back. Let’s start with me paying for 3 days and only been able to stay for 1 and a half days. ( it is not the hotel fault) but when I arrived on Saturday 5pm they didn’t have my room ready ( wait it was supposed to be ready on Friday!!! This should be an easy process) but it wasn’t. finally, I got the room, I ask for the restaurants and they said my only option was the buffet because I was late, I ask, can you guys do an exception? no, we can’t. Ok. Then, I ask, I did not used the services yesterday and today because I got my flight cancel, can try to give me a late checkout? no we cant ( as financial business things should make sense, it is a week day why no, hotel was empty) Next day earlier in the morning I went to do the restaurant reservations, not it is no open because is only Friday and Saturday… and I did not have any other option more than the buffet, not shows, no entertainment, not animation. Not nothing… would be better to paid for AIRBNB and have more fun and save some money because at the end they charge me full price for a resort. Ah! I almost forgot the shower have water filtering so it got flooded…. No a good experience!!!
Posted by a verified traveller on 6 Jul. 2021
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4 out of 5
The swimming pool area and the beach and snack bars was nice. The room needs an upgrade with the furniture and the ceiling on the hallway needs repair.
Posted by a verified traveller on 14 Apr. 2021
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2 out of 5
The room wasn’t ready by 3pm had to wait and they had no clue when it would be ready, waited an hour. Was also unable to reserve restaurant everything full. Wasn’t really impressed with buffet very repetitive.
Posted by a verified traveller on 2 Mar. 2020
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Comment from Hotel Management
2 Mar. 2020
by John Acosta
Dear Guest
On behalf of the management of the Be Live Collection Marien hotel, we thank you for choosing us for your vacation, as well as for informing us about your recent experience through this website.
It was and will be a pleasure for us to have had the opportunity to serve you. We would like to offer our most sincere apologies for the inconvenience you may have experienced and that your stay was not as expected in relation to the delay in delivery of the room, restaurant reservations and concerning the variety of food which They did not meet your expectations.
No doubt your opinion has the maximum value for us, since, with it we can improve the service and facilities and thus achieve the total satisfaction of our guests.
You can be sure that your comments have been sent to the different departments of the hotel, in order to take appropriate measures whenever possible.
It will be a pleasure for us if you allow us another opportunity to serve you and make your experience wonderful.
Best regards,
John Acosta
Community Manager
4 out of 5
Great location, beach is nice, pool is huge. Could use another bar or better yea a swim up if possible. Relocate the VIP lounge to a central location.
Posted by a verified traveller on 26 Feb. 2020
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Comment from Hotel Management
28 Feb. 2020
by John Acosta
Dear Guest
On behalf of the management of the Be Live Collection Marien hotel, we thank you for choosing us to enjoy your vacation in Puerto Plata, R. D., as well as for informing us about your experience through this website.
We are very pleased to know that our services and facilities exceeded your expectations and that you enjoyed your stay with the exquisite cuisine that we offer in addition to the good location beautiful beach and pool as well as the excellent service and friendliness you received from our collaborators.
You can be sure that your comments about the relocation of the VIP lounge have been sent to the different departments of the hotel, so that they know your suggestions and great satisfaction.
For us it was and will be a pleasure to have had the opportunity to serve you. We understand that the experiences of our guests play a key role that leads us to achieve excellence in service.
We hope to welcome you again and make your experience wonderful again.
Best regards,
John Acosta
Community Manager
1 out of 5
WARNING WARNING!
SAVE YOUR MONEY, DONT COME HERE!
The resort is a nice getaway from everything back home in california, but i am highly disappointed in the way i was treated by the staff (specifically front desk), the food was okay and got my sister sick for bacterial infection and spent half the 7 day trip in the hospital, and there was an infestation of mosquitos in my room with cockroaches. Accommodations for a new room was extremely difficult and once i was switched into a new room, that once pleasant smile you receive from the front desk turns to disgust and remorse whenever they see you, a “what now” face. The bartenders are friendly, the snack bar is decent but there needs a better variety of food and make sure it is properly cooked at that. Very very disappointed in my stay at Be Live, will never return.
Posted by Elijah, from Los Angeles on 22 Feb. 2020
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Comment from Hotel Management
22 Feb. 2020
by John Acosta
Dear Elijah
On behalf of the address of the Be Live Collection Marien hotel, we thank you for choosing us to enjoy your vacation in Puerto Plata, RD, as well as for taking part of your valuable time to inform us about your recent experience through this site. Web.
It was and will be a pleasure for us to have had the opportunity to assist you. We would like to offer our sincerest apologies for the difficulties that I may have experienced during your stay and that were not those expected during your stay in relation to the inconvenience that there were in the cockroaches in the room variety and quality of food and regarding the aptitude in reception which does not correspond with the internal policies of service that the company has.
Our clients' comments are very important to us and we firmly believe that the quality of service we strive for can only be achieved by listening to the suggestions and comments of our clients.
Our main interest is to guarantee the satisfaction of our guests while they are in the property and to offer customized solutions or alternatives in the place during their stay if irregularities are reported.
We know that it is difficult to change your perception of us and we sincerely regret that your experience in our establishment was not what you had anticipated and that we could not meet your expectations in any way. We assure you that we are constantly working to improve our product, both in service and in infrastructure.
However, we are pleased to read that you have enjoyed the excellent service received by the waiters at the snack, who are committed to making guests' vacations pleasant and enjoyable.
It will be a pleasure for us if you allow us another opportunity to serve you, and make your experience pleasant.
Receive a cordial greeting
John Acosta
Community Manager
3 out of 5
The property wasn’t very large so it didn’t require a lot of walking which was nice. One of the rooms bedding stunk like urine and I complained and no apology was offered. Nothing in regards to customer service and making it up to us. The balcones door for room 6310 was not closing properly and there were two small children in the room. WiFi was not included which is very archaic given that many resorts of all types of caliber offer this as a free amenity. The show was great. Service was a bit slow when we were at the buffet.
Posted by a verified traveller on 4 Dec. 2019
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Comment from Hotel Management
4 Dec. 2019
by John Acosta
Dear Guest
On behalf of the address of the Be Live Collection Marien hotel, we thank you for choosing us to enjoy your vacation in Puerto Plata, RD, as well as for taking part of your valuable time to inform us about your recent experience through this site. Web.
It was and will be a pleasure for us to have had the opportunity to assist you. We would like to offer our sincerest apologies for the difficulties that I may have experienced during your stay and that were not the ones expected during your stay in relation to the situation of the bad smell in the bed besides the balcony door did not close well, wifi and concerning the apologies that the situation I faced should have received before.
The comments of our customers are very important to us and we firmly believe that the quality of service we strive for can only be achieved by listening to the suggestions and comments of our customers.
Our main interest is to guarantee the satisfaction of our guests while they are in the property and to offer customized solutions or alternatives in the place during their stay if irregularities are reported.
We know that it is difficult to change your perception of us and we sincerely regret that your experience in our establishment was not what you had anticipated and that we could not meet your expectations in any way. We assure you that we are constantly working to improve our product, both in service and in infrastructure.
However, we are pleased to read that you have enjoyed our excellent nightlife as well as the beautiful and spacious property we have.
It will be a pleasure for us if you allow us another opportunity to serve you, and make your experience pleasant.
Receive a cordial greeting
John Acosta
Community Manager
About the Be Live Collection Marien - All Inclusive
Surcharge for premium or imported alcoholic beverages
Surcharge for bottled wine
Surcharge for bottled liquor
All non-motorized water sports included
All land activities, and recreational facilities and equipment included
Snorkeling included
Windsurfing included
Fitness facilities included
Tennis included
Volleyball included
Aerobics classes/lessons included
Dancing classes/lessons included
Onsite live performances included
Theme parties included
Premium/non-domestic beverages not included
Premium food items not included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
Spa/beauty facilities and services not included
Offsite tours not included
Taxes included
All meals served buffet-style
Buffet and à la carte dining
Surcharge for premium or imported non-alcoholic beverages
All available beverages included
Scuba diving lessons not included
Onsite entertainment and activities included
Property Features
Be Live Collection Marien - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Be Live Collection Marien - All Inclusive like a complimentary children's club and an outdoor pool. Free breakfast is served daily. There are 8 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a steam room. Free self parking is available. This 4-star Puerto Plata property is smoke free.
584 guestrooms or units
8 dining venues
5 bars or lounges
Buffet breakfast (free)
Casino
Nightclub
Deli
Kid's club (free)
Supervised childcare (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
ATM
Onsite shopping
Bellhop
No smoking on site
Bar by the pool
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Children's pool
Outdoor tennis courts - 2
Children's club (free)
Snack bar/deli
Laundry facilities
Playground on site
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
WiFi (surcharge)
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Be Live Collection Marien - All Inclusive offers 584 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Private balcony
Stocked minibar (select free items)
In-room dining
Television
Cable channels
Coffee maker
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Food & Drink
Guests are served free buffet breakfast daily from 6:30 AM to 11:00 AM.
Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Mylos - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Rodizio - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Oralé - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Snack - Onsite café. Open daily.
Room service is available.
Spa Services
Body treatments
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Steam room in spa
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 24 years old. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
No rollaway/extra beds available
No elevators
Events/parties not allowed
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 25.00 per day (rates may vary)
Fee for wireless Internet in public areas: USD 25 per day (rates may vary)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Be Live Grand
Be Live Grand Marien
Be Live Grand Marien All Inclusive
Be Live Grand Marien All Inclusive Puerto Plata
Be Live Grand Marien Puerto Plata
Be Live Marien
Grand Be Live
Grand Marien
Grand Marien Be Live
Live Grand Marien
Be Live Collection Marien All Inclusive Puerto Plata
Be Live Collection Marien All Inclusive
Be Live Collection Marien Puerto Plata
Be Live Collection Marien
Be Live Collection Marien All Inclusive All-inclusive property
Be Live Collection ien Inclus
Be Live Collection Marien - All Inclusive Puerto Plata
Be Live Collection Marien - All Inclusive All-inclusive property
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
