"Stay 3 night there was really good time people are so happy and friendly room was clean everything was beautiful thanks so much for our experience the
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A stay at this property places you within half a mile (1 km) of Cofresi Beach and 3 miles (5 km) of Puerto Plata Cable Car. Amber Museum and Fort San Felipe are also within 6 miles (10 km).
All-inclusive
A private beach, 9 restaurants, and 11 outdoor pools are all featured at this smoke-free property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 4 poolside bars and enjoy perks like free self parking.
Cofresi Palm Beach & Spa Resort All Inclusive ratings based on 21 Verified Reviews
Review Summary
3.1
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort1.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Cofresi Palm Beach & Spa Resort All Inclusive
Everyone (11)Couples (5)Family (4)
2 out of 5
I was there on 05/19/22 and was greeted by Jordan Rosa. He is very nice and accomadating. He was helping me and my husband put with room discreptancy and he stated he needed to run it by his supervisor. Unfortunately I can't remember her name but she was short, blond hair and a lil chubby, thats all I remember. She spoke is spanish thinking I was white and told him that I had the option to leave the resort and come back hours later or just sit around and wait until she felt like going and finding a room for us. I was disgusted with her attitude and the way she was expressing herself thinking I didnt speak spanish. Jordan my checkin person immeaditely called her out and told her that I was the guest and that it was not ok the way she was talking. She laughed and didnt even apologize. I felt disrespected and annoyed on how she was handling things. Aside from that interaction I went to my room settled in and me and my husband went to eat. We were told that we had to ask for our food at the kitchen window and wait for it there. I was a little in shock at the moment. But we got our food and brought our own plates to our table. The next thing we know everyone else that were sitting in the dinning area were being served directly by the waiters and we were not. We were given water in plastic cups while the other "white people" we being treated like they were kings and queens. I have never felt so inferior.
Posted by Jennifer, from Brooklyn on 25 May 2022
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Comment from Hotel Management
23 Jun. 2022
by Ecommerce
Dear guest,
Thank you very much for the time you took to share your review.
Please rest assure that we take all reviews as an opportunity to detect possible shortcomings and chances for improvement.
We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that, on this occasion, we were not able to fully meet your expectations.
With best regards,
1 out of 5
Posted by VLADIMIR, from bronx on 25 Apr. 2022
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5 out of 5
Stay 3 night there was really good time people are so happy and friendly room was clean everything was beautiful thanks so much for our experience there
Posted by Martha on 19 Apr. 2022
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Comment from Hotel Management
24 May 2022
by Ecommerce
Dear customer,
Thank you for giving us the opportunity to serve you at Cofresi Palm during your recent vacations.
It is a pleasure to know that you were able to enjoy our services and facilities. Our customer’s satisfaction is our constant goal. Knowing we reached this goal in your recent stay is very rewarding for all our hard working staff members and it will reinforce their commitment to provide quality service to all of our guests.
We look forward to your return visit and again thank you for choosing to stay with us.
Warm Regards,
3 out of 5
Posted by Janet Marie on 3 Apr. 2022
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4 out of 5
Stuff very kind. Only issue which not like is that near our resort in night can feel smell from sewer line running near building and goes to ocean just meters from swim area.
Posted by Enes on 22 Feb. 2022
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Comment from Hotel Management
4 Mar. 2022
by Ecommerce
Dear Customer,
Thank you for giving us the opportunity to serve you during your recent vacations.
We appreciate your evaluation as this is the best way for us to address and find solutions to the discrepancies.
We would like to apologize for any inconveniences that you may have experienced.
Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit us.
Regards,
1 out of 5
I didn’t like the property or how it was situated, everything was a long distance away
Posted by peter m on 19 Feb. 2022
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Comment from Hotel Management
4 Mar. 2022
by Ecommerce
Dear Customer,
Thank you for giving us the opportunity to serve you during your recent vacations.
We appreciate your evaluation as this is the best way for us to address and find solutions to the discrepancies.
We would like to apologize for any inconveniences that you may have experienced.
Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit us.
Regards,
1 out of 5
Posted by Jose on 19 Feb. 2022
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5 out of 5
Posted by Yessy on 12 Oct. 2021
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1 out of 5
Horrible experience. It took us two hours to check in & they had everything mixed up. Staff was rude in the front desk. Took a whole day just to get clean towels. Food was horrible and I got sick. Poor hospitality. I paid for vip services by booking the suite and wasn't able to access vip sections. They just don't care. This resort need to stop being promoted on websites because it's a waste of money. Nothing works & the rooms look like they are falling apart.
Posted by a verified traveller on 11 Aug. 2021
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Comment from Hotel Management
12 Aug. 2021
by Ecommerce
Dear customer,
Thank you for sharing your comments with us on your recent vacation.
We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.
We apologize for any inconvenience that you might have experienced during your stay.
Again thank you for choosing to stay with us.
Kind regards,
4 out of 5
Posted by a verified traveller on 26 Feb. 2020
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About the Cofresi Palm Beach & Spa Resort All Inclusive
Cofresi Palm Beach & Spa Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Bring your whole family to Cofresi Palm Beach & Spa Resort All Inclusive for summer fun including 11 outdoor swimming pools, a complimentary children's club, and an outdoor pool. There are 9 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 14 bars/lounges. WiFi is available in public spaces for a fee. This all-inclusive property also offers a children's pool, a health club, and a sauna. Self parking is free. This 3.5-star Puerto Plata property is smoke free.
468 guestrooms or units
3 levels
9 dining venues
4 bars by the pool
14 bars or lounges
Dining venue
Deli
Kid's club (free)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Terrace
Garden
Gift shop
Beauty salon
ATM
Onsite shopping
Bellhop
No smoking on site
Bar on the beach
Swim-up bar
Family Friendly Amenities
Family property
On private beach
Number of outdoor pools - 11
Outdoor pool
Children's pool
Waterslide
Outdoor tennis courts - 1
Children's club (free)
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Arcade/game room
Playground on site
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
WiFi (surcharge)
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Cofresi Palm Beach & Spa Resort All Inclusive offers 468 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Plata property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony
Minibar
Television
Cable channels
Refrigerator
Coffee maker
Shower
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe (surcharge)
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
The Pearl - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Rodizio - This steakhouse specializes in Brazilian cuisine and serves lunch and dinner. Open daily.
El Pilon - This restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
Blue Lagoon - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Indoshine - This sushi bar specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 11:30 PM
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booked in a "Only USA Citizens" room category must present valid proof of citizenship of the United States at check-in. The hotel reserves the right to charge a supplement of USD 100 dollars, per person, per night if valid proof is not provided.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11:30 AM
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Cofresi Palm Beach & Spa Resort All Inclusive
Policies
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.
No elevators
Service animals not allowed
Debit cards
Staffed front desk
Smoke detector
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Property confirms they are implementing guest safety measures
Contactless check-out is available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 25 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: USD 25 per 24-hour period (rates may vary)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
In-room safe fee: USD 3 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Cofresi All Inclusive
Cofresi Beach
Cofresi Beach Resort
Cofresi Palm
Cofresi Palm Beach Puerto Plata
Cofresi Palm Beach Resort
Cofresi Palm Beach Resort All Inclusive
Cofresi Palm Beach Resort All Inclusive Puerto Plata
Cofresi Palm Resort
Cofresi Resort
Cofresi Palm Beach
Sun Village Hotel Cofresi
Cofresi Palm Beach Spa Resort All Inclusive
Cofresi Palm Beach All Inclusive Puerto Plata
Cofresi Palm Beach All Inclusive
Cofresi Palm All Inclusive
Cofresi Palm Beach & Spa Resort All Inclusive Puerto Plata
You should know
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
