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VH Gran Ventana Beach Resort - All Inclusive

4.0 star property
4-star beachfront property near Playa Dorada Golf Course

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Photo gallery for VH Gran Ventana Beach Resort - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
4 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Lobby
5 bars/lounges, swim-up bar, poolside bar, beach bar
On the beach, white sand, sun loungers, beach umbrellas

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • All-inclusive
  • Spa

Explore the area

View in a map
Playa Dorado, P.O. Box 22, Puerto Plata, Puerto Plata, 57000
  • Playa Dorada Golf Course
    ‪5 min walk‬
  • Playa Dorada
    ‪1 min drive‬
  • Embassy of the United States Dominican Republic
    ‪8 min drive‬
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room with Premiun Packages

Free minibar, in-room safe, free cribs/infant beds, bed sheets

Superior Room with Premiun Packages

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(102 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room with Royal Packages

Free minibar, in-room safe, free cribs/infant beds, bed sheets

Superior Room with Royal Packages

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

7.0 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About the area

Puerto Plata

On the beach.Within a 15-minute walk of this Playa Dorada property, you'll find Playa Dorada Golf Course and Playa Dorada. Also, Fun City is within 3 miles (5 km) and Embassy of the United States Dominican Republic is within 6 miles (10 km).

What's nearby

  • Playa Dorada Golf Course - 5 min walk - 0.5 km
  • Playa Dorada - 1 min drive - 0.6 km
  • Malecón De Puerto Plata - 8 min drive - 7.1 km
  • Embassy of the United States Dominican Republic - 8 min drive - 7.4 km
  • Puerto Plata Cable Car Base Station - 10 min drive - 9.0 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 31 min drive

Restaurants

  • ‪Ristorante Passatore - ‬3 min walk
  • ‪El Mercado Restaurant - ‬4 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬4 min drive
  • ‪Sakura Restaurante Japonés - ‬4 min drive
  • ‪San Marino Bar & Restaurat - ‬9 min walk

About this property

VH Gran Ventana Beach Resort - All Inclusive

4-star beachfront property near Playa Dorada Golf Course
VH Gran Ventana Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At VH Gran Ventana Beach Resort - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served, and guests can also enjoy a free manager's reception. There are 4 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

This 4-star Puerto Plata property is smoke free.

  • 506 guestrooms or units
  • 3 levels
  • 3 buildings
  • 4 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
VH Gran Ventana Beach Resort - All Inclusive offers 506 accommodations with free minibar items and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.

Languages

English, French, German, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport drop-off shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Water sports equipment

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Ventana All Inclusive
Gran Ventana Beach Resort
Gran Ventana Beach Resort All Inclusive
Gran Ventana Resort
VH Gran Ventana All Inclusive
VH Gran Ventana Beach
VH Gran Ventana Beach Puerto Plata
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach All Inclusive
VH Gran Ventana Inclusive
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach Resort - All Inclusive Puerto Plata

VH Gran Ventana Beach Resort - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1008 reviews
Rating 8 - Good. 253 out of 1008 reviews
Rating 6 - Okay. 158 out of 1008 reviews
Rating 4 - Poor. 78 out of 1008 reviews
Rating 2 - Terrible. 81 out of 1008 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Johanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very pleasant!! and helpful and entertainment shows was very friendly the food was great!!! Specially the restaurant !! Me my husband was had great time!!!we will come back again!!!!they have great staff. Always working!!!
Stayed 4 nights in Aug 2025

8/10 Good

Chantelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Facility is a little older.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maribel

Stayed 1 night in Jun 2025

8/10 Good

Raul

Travelled with partner
Liked: Cleanliness, amenities
This place can be a hit or miss. My fiancé and I at first didn’t like it but later on started to appreciate the things the place offered. This can easily be a 5 star place if they fixed up a few minor problems. For some reason, they didn’t have our reservation. We had to wait over a hour for our room once they found our reservation. Second, they have this weird system where they take all your towels in the morning but don’t replace it with new ones. So essentially, you can be enjoying breakfast and if you decide to take a shower afterwards, you will have to wait for the fresh towels to be dropped off to your room. Third thing, they don’t give daily water bottles and you will have to practically beg them for a water bottle on a daily basis. Luckily, they do have some water dispensary on some floors for refills. Fourth thing, the WiFi truly sucks in this place. Connection is slow and probably one of the things I hated the most from this place. Lastly, the vibe from the staff needs to be worked on. Some are very nice to talk to, but most of them looked like they don’t like working there. Some are rude and disrespectful, but not all staff. The two pools itself is very nice. A quiet one and the main one. The beach is gorgeous but that says more about Mother Nature. My favorite part is the food. The food was the absolute best thing from the resort. A lot of variety and freshly made every day. Entertainment for me was 50/50 but that is more of a personal opinion. My honest review.
Stayed 4 nights in May 2025

10/10 Excellent

Esteban, Brooklyn

I love this hotel
Stayed 2 nights in May 2025

10/10 Excellent

julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
servicio muy bueno
Stayed 1 night in May 2025

8/10 Good

Charles

Stayed 3 nights in May 2025

10/10 Excellent

Kelly R

Liked: Cleanliness
I loved the quiet pool
Stayed 7 nights in May 2025

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Decent Overall

This will be a long review so if you want a real assessment, please take the time to read. To start, their website states they offer an airport transport to hotel and to call or email 3 days prior. I did just that and was told to call back the next day. I called 2 days prior and was told they don’t offer that service even though they sent me an email reminding me to call for 3 days prior via Hotels.com. I reached out to Hotels.com for help and they couldn’t get ahold of anyone at the property. Luckily, I was meeting a friend there and he arranged a taxi for me. At check-in, I was told that I had to pay $50 more a night because my friend didn’t travel with me even though I paid for 2 people when I booked on Hotels.com. So I had to pay an additional $350 for my friend to stay with me. The WiFi sucks! We couldn’t get it to work and when we attempted to call the front desk for help, the telephone in the room didn’t work. We had to walk to the front desk and then explained how to get the WiFi to connect, but it still sucked. The food was not good. Breakfast sucked, lunch was decent and dinner was subpar. They have 3 other restaurants besides the buffet l, but you have to make reservations for them in the morning the day of. Luckily, we spent quite a bit of time outside of the resort so we ate out some days in the city. Activities are awesome and plenty each day for kids and adults. Drinks at the bar were good. Staff were a hit or miss but majority of them were nice and friendly.
Stayed 7 nights in May 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service

Good but not a favorite

The service and pool were outstanding. We also enjoy the beach. The rooms are a bit outdated (especially the bathrooms need work). While the food was B+, there were many opening hour and take away restrictions at both the buffet and restaurants. Very inconvenient with young children. If you’re used to all-inclusive rules and limitations you might not be bothered by this. Also, people from nearby cruise ships can pay to come there for the day. That makes for a very chaotic environment.
Stayed 7 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Darilis Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Impressed with how well organi
Stayed 1 night in May 2025

10/10 Excellent

Nathlie

Liked: Cleanliness, staff & service
We did a snorkel and scuba experience it was great. The resort is clean the staff is AMAZING. This was our first time to the Dominican Republic and we enjoyed it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Matt

Always good better for the older crowds
Stayed 1 night in Apr 2025

10/10 Excellent

Jovanesia Chumney

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the property was clean and spacious and very well kept. I would be going back too this location. Love it 10/10
Good entertainment
Nice food
Stayed 7 nights in Apr 2025

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Domingo

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent staff and property well keep
Stayed 2 nights in Mar 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
I found
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Stayed 2 nights in Jan 2025

6/10 Okay

Mery

Disliked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, easy access to pool and beach. Food was very good and room was clean. Had a great stay
Stayed 7 nights in Apr 2025

8/10 Good

ALFREDO, Santo Domingo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Outdated room and bathrooms. In contrast, varied food and good.
Stayed 1 night in Apr 2025

6/10 Okay

Bridget

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025