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Costa Sur Resort, Classico Collection By Sonesta

5.0 star property
5-star beachfront hotel near Playa de los Muertos

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Photo gallery for Costa Sur Resort, Classico Collection By Sonesta

2 outdoor pools
Lobby
In-room safe, blackout drapes, iron/ironing board, free WiFi
Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
Carretera Hacia Barra de Navidad, Suite A, Puerto Vallarta, JAL, 48390
  • Playa de los Muertos
    ‪3 min drive‬
  • Malecon
    ‪6 min drive‬
  • Playa Gemelas
    ‪7 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Puerto Vallarta

On the beach.Your stay at this South Zone hotel places you within 3 miles (5 km) of Playa de los Muertos and Cuale Island. Playa Gemelas and Malecon are also within 6 miles (10 km).

What's nearby

  • Playa de los Muertos - 3 min drive - 3.1 km
  • Garza Blanca Beach - 4 min drive - 5.0 km
  • Malecon - 6 min drive - 5.0 km
  • Playa Gemelas - 7 min drive - 8.1 km
  • Cruise Ship Terminal - 12 min drive - 10.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬3 min drive
  • ‪BocaDos STK - ‬3 min drive
  • ‪Blaze Grill - ‬20 min walk
  • ‪Noi - ‬4 min drive
  • ‪Hiroshi - ‬3 min drive

About this property

Costa Sur Resort, Classico Collection By Sonesta

5-star beachfront hotel near Playa de los Muertos
Simply walk outside to feel the sun on your face at the sand beach. At Costa Sur Resort, Classico Collection By Sonesta you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a fitness center and a terrace. Free self parking is available.

This 5-star Puerto Vallarta hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 14 levels
  • Built in 1979
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Costa Sur Resort, Classico Collection By Sonesta offers 158 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies. 46-inch Smart televisions come with cable channels. Accommodations at this 5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Costa Sur has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Private beach, sun loungers, beach umbrellas, beach towels

Costa Sur Resort & Spa

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,217 reviews
Costa Sur Resort & Spa

Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: MXN 180 to 300 for adults and MXN 180 to 300 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Paddleboard
  • Snorkeling
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 46-inch smart TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Late-night room service
  • Meal delivery service
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Costa Sur Resort, Classico Collection By Sonesta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 180 to 300 for adults, and MXN 180 to 300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Sur Resort, Classico Collection By Sonesta Hotel
Costa Sur Resort, Classico Collection By Sonesta Puerto Vallarta

Costa Sur Resort, Classico Collection By Sonesta Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 40 out of 81 reviews
Rating 8 - Good. 16 out of 81 reviews
Rating 6 - Okay. 12 out of 81 reviews
Rating 4 - Poor. 8 out of 81 reviews
Rating 2 - Terrible. 5 out of 81 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service
Stayed 4 nights in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities
I vacation in Puerto Vallarta often and I would pass Costa Sur telling my wife that we should stay there one day. So we booked our room for two nights and we were not disappointed! Absolutely loved it! Only negative thing was the beach but it was still a great place to stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

even r, Kamloops

Liked: Property conditions & facilities
The property wasn’t over populated. Made it nice for the beautiful beach and pool. Staff was excellent. Super friendly and efficient.
Stayed 12 nights in Mar 2025

10/10 Excellent

Sonja

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Noah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Food is horrific. Rooms are dirty and outdated. Not close to anything, the pool was hot and the beach and ocean not accessible most of the time due to sewage being dumped
Stayed 5 nights in Mar 2025

8/10 Good

Angeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe
Stayed 7 nights in Mar 2025

6/10 Okay

Darian Harris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are large and comfortable. The view is great. The staff were courteous and helpful. Dining is mediocre and location is not suitable for walking anywhere.
Stayed 7 nights in Mar 2025

10/10 Excellent

Adam Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Came down for the weekend from BC great experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Judith Lynne

Liked: Staff & service
We love the area away from the hotel zone. Easy to get to Mismolaya and Old Town Puerto. Boutique Style hotel with cozy atmosphere, dining and bar. Was a pleasure to stay here and will come back.
Stayed 5 nights in Mar 2025

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

LEROY, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service
Lagoon out front beach area
Stayed 11 nights in Feb 2025

2/10 Terrible

Christi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional.
Stayed 6 nights in Feb 2025

10/10 Excellent

Edwin

Stayed 2 nights in Feb 2025

10/10 Excellent

Bob n Sherry, BILLINGS

Liked: Cleanliness, staff & service
We enjoy staying at the Costa Sur. A big shout out to the employees. Victoria our maid, Henry and Jose the activities directors, David and Fabreceo the bartenders, Juan at security. It is really all of the employees that make the Costa Sur what it is. The cost is getting expensive, but still manageable at this time.
Stayed 7 nights in Jan 2025

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good
Stayed 4 nights in Jan 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our ocean side room and listening to the ocean all night!
Stayed 1 night in Jan 2025

10/10 Excellent

Sheyla

Stayed 7 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleepless at the Sur.

Do no be tricked by the beauty of the ocean out front. If you can sleep through the sound of 1,000 cars and noisy trucks and buses driving by 24 hours a day from directly behind the resort, and the pounding surf from the front in VERY un-soundproof rooms, then this is the place for you. Beds and pillows are not comfortable. Two of our party of three also ended up with food poisoning as did a few other guests we spoke with. Both taps in our shower were hot water. There was a plumbing leak under the kitchen sink and a mess on the floor which I washed myself after they ran a dirty mop across it. Mexico is officially off the destination list.
Stayed 11 nights in Jan 2025

10/10 Excellent

V

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute unobstructed view of the ocean! The humpback whales and manta rays visited us everyday. There is nothing like falling asleep with the white-noise of the waves crashing on the rocks.
Stayed 7 nights in Jan 2025

6/10 Okay

Juan C

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Good food. Very clean. Amazing view! Close enough to town with uber and taxi service. Nice to have a kitchenette. Limited lounger chairs at the pool. We had to wait most of the day for loungers. People seem to put towels on them but never actually use them.
Stayed 6 nights in Dec 2024

2/10 Terrible

Jasmine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Natalia Andrea

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I have travel around Mexico often and been to excellent hotels but the service we received from day 1 out in the restaurant and pool area was very poor. The hotel needs updates asap.
Stayed 3 nights in Jan 2025

4/10 Poor

ken

Travelled with partner
Disliked: Staff & service
The hotel was nice in general close to the ocean. I was raving about how nice and friendly the staff was and would come back to the same hotel again. But the last night of the stay we went in to the restaurant as usual. We sign the bill and left. When we check out the restaurant bill was not the same. One of the staff charge us 100 peso in tips. I had to explain the bills is wrong so many times, I just gave up and pay the total of the stay. It wasn’t the 100 peso It was the integrity I would not care less. I would have said I would come back, but I’ll try other hotel in the area next time.
Stayed 4 nights in Jan 2025