For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
4-star beachfront property near Cruise Ship Terminal
Beachside getaway
Your stay at this South Hotel Zone property places you within 3 miles (5 km) of Cruise Ship Terminal and Malecon. Playa de los Muertos and Bay of Banderas are also within 6 miles (10 km).
All-inclusive
A full-service spa, 7 restaurants, and an outdoor pool are all featured at this all-inclusive property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like buffet breakfast and free self parking.
Free WiFi, balconies
The 291 guestrooms have flat-screen TVs with cable channels and offer free WiFi and balconies. Other amenities include 24-hour room service, minibars, and free local calls.
from C$186
Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View
Fiesta Americana Puerto Vallarta All Inclusive & Spa ratings based on 34 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Fiesta Americana Puerto Vallarta All Inclusive & Spa
Everyone (20)Couples (3)Family (6)
5 out of 5
all the staff were friendly, helpful and safe in regards to covid. the food was very good as well. i will go back for sure to this hotel
Posted by eddy, from california on 6 Oct. 2020
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Comment from Hotel Management
6 Oct. 2020
by Angel Sanchez
Thank you!!
5 out of 5
Very clean and staff very friendly. Rooms needed decor with color.
Posted by MichelleKimble, from Oxnard, CA on 22 Jun. 2020
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Comment from Hotel Management
2 Jul. 2020
by Angel Sanchez
Thank you for your feedback!
1 out of 5
The service was horrible until I started tipping in 20 us bills all of a sudden I was getting great service. Just because I am Mexican-American born in US with dark skin tone color you treated me differently that is disappointing. The staff kept insisting for two days that I attend one of their speeches to get free stuff “don’t you understand No means No” another incident we went to La Chivecheria one evening and arrived 25 min before closing and the man took our order and said they were about to close so he took our order then a lady came by and asked 10 min before closing what we ordered cause the order wasn’t put in just then we see a couple arrive and they took their order right away and they got their food before us again mind you they had just told us that we couldn’t get some of the food we had ordered because they were closing but you don’t tell the white couple the same thing you told us that just got there and served them before us. Another incident at breakfast I went up to the smoothie lady and asked for a strawberry and banana shake waited a while as she got something in her eye she said next thing you know a white man came up and asked for a strawberry and banana shake and she makes the shake hands it to him and then proceeds to make mine EXCUSE ME 😤 I WILL NEVER RETURN TO THIS RESORT
Posted by JJJAM on 28 Dec. 2019
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Comment from Hotel Management
1 Jan. 2020
by Angel Sanchez
We are very sorry to read that your holidays was not like you expected. We are going to talk with the staff and read your comment. Thank you!
3 out of 5
We had 3 rooms reserved (separate reservations). We arrived early and asked that our rooms be on the same floor. We were told to go enjoy the property & lunch and return in an hour or so and our rooms would be ready. When we returned, 2 of the rooms had been upgraded to the fiesta rewards level & the 3rd was 3 floors below. We told the clerk that this wasn’t acceptable and he said there weren’t any more rooms available on the fiesta rewards level. We asked for a manager and got a room on that level. When we arrived to the room, there was someone in it! We contacted the clerk & got another room on the same floor. We learned that we had to request maid service if we wanted it. It was not routinely done. The staff was friendly, the grounds are nice.
Posted by a verified traveller on 3 Dec. 2019
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Comment from Hotel Management
4 Dec. 2019
by Angel Sanchez
I am very sorry that this visit did not go completely as expected. Your feedback is highly important to us.
5 out of 5
Chinese restaurant service very poor we have to look for the server to bring something
Posted by a verified traveller on 30 Oct. 2019
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Comment from Hotel Management
2 Nov. 2019
by Angel Sanchez
Thank you for the feedback.
5 out of 5
I loved it. Very customer service oriented. I really felt pampered. Food was delicious.
Posted by a verified traveller on 24 Oct. 2019
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Comment from Hotel Management
25 Oct. 2019
by Angel SAnchez
Thank you!
5 out of 5
Posted by a verified traveller on 24 Sep. 2019
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Comment from Hotel Management
5 Oct. 2019
by Angel Sanchez
Gracias.
5 out of 5
This resort is so nice! I will start with the pros ( there are so many!) The staff is amazing, complete professionals, friendly, accommodating I can't not say enough about everyone! Especially Sergio he took care of us (all 8 of us) every day on the beach always with a smile.
The breakfast buffet has something for everyone. Traditional Mexican favorites such as pozole, and homemade tortillas to Cafe de oya, and basic American faire. There is a cevearea open during the day and the ceveche is amazing! Also open during the day is a grill that everyone on the group couldn't get enough of the wings. For dinner there are 3 options. Italian, Japanese, and Mexican. They are all excellent and offer many selections. The mushroom app at the Italian place was incredible, and the chicken mole on the Mexican place was legit.
Sangria every night, and champagne every morning! The drinks are good and are flowing!
Our room was a 2 double and it was huge! The bathroom had a tub and shower and our balcony was spacious with a couple of chairs and table. Room service is 24 hours and there is an in room fridge and it's stocked with Waters, beer, and soda.
In the evening downstairs in the lounge there was music and dancing, but it ends at 11.
Now for the not so good (the list is short) we went at the beginning of September. It was humid! Beyond humid! Unbearably humid! Haha
Posted by a verified traveller on 15 Sep. 2019
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Comment from Hotel Management
16 Sep. 2019
by Angel Sanchez
Thank you so much for your review and for the opportunity you gave us to share this great time together. It was a true honor to be part of your wonderful memories We appreciate your recognition for the staff who went beyond duty and made you feel home. We hope to see you again.
5 out of 5
we like everything we are so happy,and we will be back.
Posted by a verified traveller on 15 Aug. 2019
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Comment from Hotel Management
16 Aug. 2019
by Angel Sanchez
Thank you for share. Hope to see you soon.
1 out of 5
Overall this hotel is terrible!!!!!!! Rooms are so old and not clean, staffs are not trained right. Never ever go back. Worst experience.
Posted by a verified traveller on 23 Jul. 2019
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Comment from Hotel Management
23 Jul. 2019
by Angel Sanchez
Thank you for write us a review, I am very sorry that this visit did not go completely as expected. Your feedback is highly important to us.
About the Fiesta Americana Puerto Vallarta All Inclusive & Spa
All onsite activities, and facilities and equipment included
Airport transfers not included
Spa/beauty facilities and services not included
Property Features
Fiesta Americana Puerto Vallarta All Inclusive & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Puerto Vallarta All Inclusive & Spa like a complimentary children's club and an outdoor pool. Free breakfast is served daily. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, a fitness center, and a garden. Self parking is free. Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.
Parking: Free self parking; valet parking available for a surcharge
Room Amenities
Fiesta Americana Puerto Vallarta All Inclusive & Spa offers 291 accommodations with minibars and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony
Minibar
In-room dining (24 hours)
Flat-screen television
Cable channels
Shower
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Nightly turndown service
Local calls (free)
Childcare in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.
El Mexicano - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only.
Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Chulavista - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Grill - This restaurant specializes in international cuisine and serves lunch only. Open daily.
La Cevicheria - This seafood restaurant specializes in seafood and serves lunch only. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Ayurvedic treatments
Sauna in spa
Massages
Steam room in spa
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 3:00 AM
Special check-in instructions:
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Fiesta Americana Puerto Vallarta All Inclusive & Spa
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
Service animals not allowed
Events/parties not allowed
Debit cards not accepted
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Masks are available to guests
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
No gap period between guest stays
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is not currently implementing any guest safety measures
Contactless check-out is available
Contactless check-out is not available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property does not follow sanitization practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: MXN 15 per day (1-device limit, rates may vary)
Valet parking fee: MXN 77 per night
Facilities fee: MXN 15 per person, per day and includes use of: swimming pool
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Americana Fiesta Puerto Vallarta
Americana Puerto Vallarta
Fiesta Americana Hotel Puerto Vallarta
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Puerto Vallarta Fiesta
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Fiesta Americana Puerto Valla
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Hotel Fiesta Americana Puerto Vallarta & Spa Hotel
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Fiesta Americana
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Fiesta Americana All Inclusive
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Fiesta Americana Puerto Vallarta
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Fiesta Americana All Inclusive
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
