For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
4.5-star beachfront resort near Playa de los Muertos
Beachside getaway
Your stay at this South Shore Hotel Area resort places you within 2 miles (3 km) of Garza Blanca Beach and Playa Gemelas. Playa de los Muertos and Olas Altas Street are also within 3 miles (5 km).
All-inclusive
A full-service spa, 7 restaurants, and 2 outdoor pools are all featured at this all-inclusive resort. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Relax with a drink at one of the 6 bars/lounges and enjoy free perks like buffet breakfast and free self parking.
Free Internet, LCD TVs
The 443 guestrooms boast modern comforts like LCD TVs with cable channels, along with free WiFi and free wired Internet. Free minibar items, 24-hour room service, and premium bedding are also available.
Grand Fiesta Americana Vallarta - Adults Only All inclusive ratings based on 32 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Grand Fiesta Americana Vallarta - Adults Only All inclusive
Everyone (17)Couples (11)Family (4)
2 out of 5
great views of the bay, fantastic staff, nice hotel , we were a party of 6, 4 of us got sick. We talked to many guests and most of them had been sick or knew someone who was sick. there is a big issue here.
we stayed 2weeks march, April 2019
Posted by Joe on 10 Apr. 2019
Was this review helpful to you?
Comment from Hotel Management
30 Apr. 2019
by Manuel Galán
Thank you for choosing us!
It's our goal to make every guest feel at home and to provide the best service possible to make that happen.
We really appreciate your comments about our property and staff and all the clarifications you made about us.
It's always good to receive feedback about the service we've provided to our guests, we particularly thank you for addressing the areas you wish to see improved, I'll make sure your comments will be followed up.
We hope to have the chance of hosting you again and make your stay an even more pleasant one.
Kind regards
4 out of 5
The rooms were very nice, the beach was private, the pools were excellent. The staff and amenities were decent. The food in some cases could have been better, particularly in the Italian restaurant but overall the food was good. The $70 reservation fee for the cabana beds around the pool was excessive and no one was using these empty beds.
Posted by a verified traveller on 14 Mar. 2019
Was this review helpful to you?
Comment from Hotel Management
14 Mar. 2019
by Manuel Galán
Greetings from Grand Fiesta Americana Puerto Vallarta!
We loved hearing more about your recent stay and are delighted that we exceeded your expectations on all levels. It was a pleasure taking care of your every need.
We can't wait to see you again and look forward to helping create many more Grand Moments in the coming years! Warmest Regards,
4 out of 5
Loved the specialized bars! They were quite and drinks were great
Posted by a verified traveller on 8 Feb. 2020
Was this review helpful to you?
Comment from Hotel Management
10 Feb. 2020
by Carlos De Freitas
Thank you very much, we hope to see you soon on your next vacation.
Regards
4 out of 5
Posted by a verified traveller on 20 Jan. 2020
Was this review helpful to you?
Comment from Hotel Management
20 Jan. 2020
by Carlos De Freitas
Thank you very much, we hope to see you soon on your next vacation.
Regards
4 out of 5
The hotel was updated recently and throughout our stay repairs on the building were being performed to keep it up. At check in the concierge will get you a drink, explain the property to you, and try to sign you up for a sales pitch on joining their loyalty program. Trying to get you in before you've formed much of an opinion on the property I think. The restaurants and bars were on the whole very nice. The buffet is pretty much always open, shutting down for brief periods to change out the offerings. The specialty restaurants were outstanding. The cevicheria was a favorite for lunch. However go very early or after 8 to avoid the crowds. The lobby bar and pool bars were both nice with a good variety of drinks except beer, which was only Mexican domestics and Bud Light. The specialty bars were hit and miss. The martini bar was always empty, but had quality cocktails. The mojito bar was a bit scuzzy and always packed. The staff was incredible and accommodating. The beach was small, but was never crowded and pool area was never packed. The pools don't get sun until the afternoon and its easy to stay in or out of the sun. The hotel itself, at least on the third floor was a bit musty smelling. The hotel layout was also a bit confusing, the central portion of the building is pretty separate from the towers. From our room on the 3rd floor you have to go to the 4th floor of the tower to access the lobby, then down an elevator to the specialty restaurants.
Posted by Jason, from New Berlin on 17 Dec. 2019
Was this review helpful to you?
Comment from Hotel Management
17 Dec. 2019
by Carlos De Freitas
Thank you for choosing us!
It's our goal to make every guest feel at home and to provide the best service possible to make that happen.
We really appreciate your comments about our property and staff and all the clarifications you made about us.
It's always good to receive feedback about the service we've provided to our guests, we particularly thank you for addressing the areas you wish to see improved, I'll make sure your comments will be followed up.
We hope to have the chance of hosting you again and make your stay an even more pleasant one.
Kind regards
5 out of 5
The beach was small but beautiful! Great location, quiet.
Posted by a verified traveller on 17 Nov. 2019
Was this review helpful to you?
Comment from Hotel Management
19 Nov. 2019
by Carlos de Freitas
Thank you very much, we hope to see you soon on your next vacation.
Regards
2 out of 5
The facility was very attractive. The food was deplorable-and it was included. Numerous times there was an unexpected up-charge and when we complained to management they corrected the error.
Disappointed that this took place.
Posted by a verified traveller on 19 Oct. 2019
Was this review helpful to you?
Comment from Hotel Management
21 Oct. 2019
by Carlos De Freitas
Thank you very much, we hope to see you soon on your next vacation.
Regards.
5 out of 5
The property is beautiful. The building is in perfect condition and the pool area is great. Also the amenities and entertainment provided by the Hotel are great.
Posted by a verified traveller on 9 Sep. 2019
Was this review helpful to you?
Comment from Hotel Management
9 Sep. 2019
by Carlos de Freitas
Thank you very much, we hope to see you soon on your next vacation.
Regards
5 out of 5
We were celebrating our anniversary and Grand Fiesta was the perfect place to do this! All the staff was very friendly, courteous, and went out of their way to make our stay special. Our romantic beachside dinner got moved indoors due to weather. The next day, Urick, Vicky, Luis, and Delia made sure that we got our dinner outside. There was a beautiful sunset and it was a very memorable dinner for us. I also would like to thank HAIXA spa staff. America, Alejandro, and Fernanda set up a special treat for us after our couple's massage. Thank you for the wonderful stay!
Posted by a verified traveller on 6 Sep. 2019
Was this review helpful to you?
Comment from Hotel Management
6 Sep. 2019
by Carlos de Freitas
Dear Guest,
Thanks for taking a moment to share your detailed review with a wider audience. It was a pleasure having you at Grand Fiesta Americana. I apologize that we did not meet your expectations on this visit and that some issues took place that are not the normal experience that we strive to offer.
I appreciate your comments and hope to have the opportunity to see you back again soon.
5 out of 5
Beautiful property amazing views. All the restaurans and bars were great. Juan Jose and Omar were wonderful.
Only one thing we weren't happy with was the steak dinner we payed extra for. The setting by the ocean were beautiful. If you go there don't go hungry. It took over 2 hours to get to the main course. My steak was well done ordered a medium rare My husbands steak and baked potatoes were cold.We ordered desert but after waiting a long time we just left.
Everything else was great can't wait to come back
Posted by a verified traveller on 26 Aug. 2019
Was this review helpful to you?
Comment from Hotel Management
26 Aug. 2019
by Carlos de Freitas
Than you very much, we hope to see you soon,
Regards
About the Grand Fiesta Americana Vallarta - Adults Only All inclusive
All onsite activities, and facilities and equipment included
Onsite live performances included
Snorkeling included
Property Features
Grand Fiesta Americana Vallarta - Adults Only All inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Fiesta Americana Vallarta - Adults Only All inclusive offers its guests 2 outdoor swimming pools and a fitness center. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a swim-up bar. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Grand Fiesta Americana Vallarta - Adults Only All inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta resort.
443 guestrooms or units
14 levels
3 buildings
7 dining venues
6 bars or lounges
Built in 2015
Buffet breakfast (free)
Bar on the beach
Bar by the pool
Swim-up bar
Coffee shop
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Elevator
Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Grand Fiesta Americana Vallarta - Adults Only All inclusive offers 443 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Separate bedroom
Stocked minibar (free)
In-room dining (24 hours)
LCD television
Cable channels
Premium channels
Luxury bedding
Shower
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to noon.
D' Brick - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Rojo Corazon - This restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Gulietta - This beach restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Yuu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Shore Grill - This beachfront restaurant specializes in American cuisine and serves lunch only. Open select days.
24-hour room service is available.
Spa Services
Number of treatment rooms 5
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body treatments
Facial treatments
Aromatherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Sauna in spa
Spa tub in spa
Steam room in spa
Sports massage
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Property is not currently implementing any guest safety measures
Contactless check-out is available
Contactless check-out is not available
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Property does not follow sanitization practices of any association
Guests are provided with free hand sanitizer
Staffed front desk
Events/parties not allowed
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
No gap period between guest stays
Hotel Names
Grand Fiesta Americana Vallarta Adults All inclusive Hotel
Grand Fiesta Americana Adults All inclusive Hotel
Grand Fiesta Americana Vallarta Adults All inclusive
Grand Fiesta Americana Vallarta Adults All inclusive Resort
Grand Fiesta Americana Vallarta Adults Only All inclusive
Fiesta Americana Vallarta Adu
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Children 18 years old and younger aren't allowed at this property.
There was an error importing /Puerto-Vallarta-Hotels-Grand-Fiesta-Americana-Vallarta---Adults-Only-All-inclusive.h11547659-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Puerto-Vallarta-Hotels-Grand-Fiesta-Americana-Vallarta---Adults-Only-All-inclusive.h11547659-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
