Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
4-star beachfront property near Playa Bucerías

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Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property video
5 bars/lounges, poolside bar, beach bar
Superior Room, 1 King Bed, Beachfront | View from room
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar

Explore the area

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BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪3 min drive‬
  • Place, Playa Bucerías
    ‪4 min drive‬
  • Place, El Tigre Golf at Paradise Village
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

Standard Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Tropical View Doble

8.2 out of 10
Very good
(40 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View King

8.2 out of 10
Very good
(29 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View Doble

7.8 out of 10
Good
(25 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool view Doble

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Doble

7.8 out of 10
Good
(20 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

8.2 out of 10
Very good
(22 reviews)
  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Altitude Club Junior Suite Swim Out King

9.2 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Altitude Club Junior Suite Swim Out Doble

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Altitude Club Junior Suite Ocean View Doble

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Double Suite Superior with Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4

Room Standard

  • 28 sq m
  • Sleeps 2

Room Deluxe with Garden View

  • 34 sq m
  • Sleeps 3

Room Deluxe with Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3

Double Suite Classic with Pool View

  • 40 sq m
  • Sleeps 4

Double Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sea view
  • Sleeps 4

Double Room Deluxe with Garden View

  • 34 sq m
  • Sleeps 4

Double Room Deluxe with Sea View

  • 34 sq m
  • Sea view
  • Sleeps 4

Double Suite Premium with Pool View

  • 40 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 40 sq m
  • Sleeps 3

Suite Junior with Ocean View

  • 55 sq m
  • Ocean view
  • Sleeps 3

Family Room -5 guests- Standard with Garden View

  • 34 sq m
  • Sleeps 5

Family Room

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

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About the area

Nuevo Vallarta

Beachfront retreat .You'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach with a stay here. Playa Bucerías and Flamingos Golf Club are also within 2 miles (3 km).

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 2.7 km
  • Playa Bucerías - 4 min drive - 2.3 km
  • El Tigre Golf at Paradise Village - 5 min drive - 3.1 km
  • Vallarta Adventures - 8 min drive - 7.7 km
  • Nayar Vidanta Golf - 9 min drive - 8.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪La Botana - ‬18 min walk
  • ‪Don Rafael - ‬19 min walk
  • ‪Reflect Krystal Sky Bar - ‬1 min walk
  • ‪Restaurante Piccolo - ‬16 min walk

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star beachfront property near Playa Bucerías
Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

There are 8 meeting rooms available. A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Krystal Grand Nuevo Vallarta – All Inclusive. Free self parking is available.

This 4-star Nuevo Vallarta property is smoke free.

  • 480 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free stocked minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Nuevo Vallarta – All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

Children are not allowed in the infinity pool.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 596 out of 1363 reviews
Rating 8 - Good. 370 out of 1363 reviews
Rating 6 - Okay. 209 out of 1363 reviews
Rating 4 - Poor. 98 out of 1363 reviews
Rating 2 - Terrible. 90 out of 1363 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excelent
Stayed 3 nights in Sep 2025

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, staff & service
Overall, we had a great experience. The food was delicious and authentic as was the entertainment. The hotel is dated and needs updates. The beach was incredible. My kids loved the spa and I spoiled them with a service, treated myself too. I would stay here again in the future.
Stayed 5 nights in Jul 2025

6/10 Okay

celia

Stayed 3 nights in Jul 2025

8/10 Good

irais

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There was tiny ants in the bathroom. Restaurant very hard to get reservations. Other than that everything else was amazing very great time. Definitely recommend.
Stayed 4 nights in Jul 2025

8/10 Good

Alfredo

Stayed 2 nights in Jul 2025

6/10 Okay

Alba

Stayed 9 nights in Jun 2025

8/10 Good

Jose Juan, granada hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Christophe

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice the property wan ran down… the photos online are completely misleading about the level of standards of the hotel. I stayed there 3h and we had enough, disgusting pool, disgusting buffet… poorly maintained facility with broken tiles everywhere… not a 4 star hotel, maybe in the 1970’s when it was brand new but definitely not now.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jacklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

2/10 Terrible

LOURDES

Travelled with family
Disliked: Amenities, property conditions & facilities
The property advertised kid friendly and the amenities for the kids were non existent. Limited food, noisy rooms and not the best location.
Stayed 5 nights in Jul 2025

8/10 Good

Martha

Liked: Cleanliness, amenities
Overall family friendly pools and activities. To reserve to dine in the resturant was a bit of a hassle. Didnt get to try all the food due to having to book reseervation ahead of time. At the earliest a day before. And with a big group we had not all were able to be seated together. And had to reserve different times.
Stayed 8 nights in Jul 2025

8/10 Good

Jason

Travelled with group
Liked: Amenities
This was a nice property. The staff was helpful and food/drink was available most of the time. I would stay again. The downside was the pools grout had black spots and seemed like they could be cleaner. Also, the shower in our room didn’t get very warm. However, our overall stay was good and being out first time in Mexico, we had a great vacation!
Stayed 7 nights in Jul 2025

8/10 Good

Judith

Travelled with family and small children
Liked: Property conditions & facilities
Tuvimos una estancia placentera. Todos nos divertimos mucho y la atencion del personal fue muy buena. Solo dos pequeños inconvenientes. El primero fue que habia una fuga en el lavamanos la raportamos y como que nunca la pudieron arreglar bien. La segunda es que las bicicletas estacionarias y eliptica del gym no funcionaban bien.
Stayed 2 nights in Jul 2025

6/10 Okay

Brittni, Saratoga Springs

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Pretty resort, fun pool for families. Restaurants outdated /not comfortable. Food 6/10 (except the Asian restaurant - it was HORRIBLE) staff amazing (very few English speaking individuals- no biggie). The rooms need more TLC and homie vibes. Bed was a rock :/ towels were so hard and stiff. Nothing to do near by - but we made it fun (: Lastly the mini cafe that’s open majority of time is disgusting . The “desserts” are always the same unflavored cake type items …. No good dessert in buffet either. Basic like jello, pudding chocolate cake that was dry and no flavor unfortunately. 2pm ice cream was the ONLY good sweet treat on the whole resort. You can’t take anything from buffet to room if you want a treat/ kids snack in room. Room services was HORRIFIC. 5 hrs for a piece of chocolate cake - which was the same exact thing in the cafe area. Gross dessert :/ the beach was fun for an adult. But it is so choppy / not blue. It’s brown/green . But warm! Overall the staff and drinks were really good. But so much improvement is needed.
Stayed 7 nights in Jun 2025

8/10 Good

Yeraldi

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
my only complaint is poor wifi service. That is all.
Stayed 4 nights in Jul 2025

8/10 Good

Michael

Stayed 7 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great! House keeping ladies were awesome stopped twice a day to make sure we had enough towels and to see if we needed our beds made.
Stayed 6 nights in Jun 2025

8/10 Good

Salvador Arteaga

Stayed 3 nights in Jul 2025

4/10 Poor

Trisha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was actually pretty beautiful. The staff for the pools did not police it very well. Kids were in the adult only pool, we had black bands which apparently were to give us special options but when we wanted to sit where only black bands were aloud to sit, they were completely full of non black band guest. The room we had was beautiful, swim out room, but kids were playing late at night and kept us awake. Pur neighbors were smoking pot which was very unpleasant to smell! Many people including us got sick from the food. We will never be coming back to Krystal Grand!
Stayed 7 nights in Jun 2025

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll stay here over and over!!!

We stayed for six nights and enjoyed everything about the hotel. The food was great, and the people were very friendly!!!
Stayed 5 nights in May 2025

6/10 Okay

George

Travelled with family

Family Vacation

Kids area pool should be open for more than 1 hr. Kids under 4 should be permitted with adult supervision Buffett needed a little more TLC and employee supervision. Many children were touching food products multiple times unsupervised by parents. Smiles and friendliness would go along way with employees. Towels and lounge chairs were saved and taken by 8am every morning The lack of clarity regarding Uber pickups beingbatvthe top or the very bottom be the street
Stayed 6 nights in Jun 2025

8/10 Good

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this “all right” inclusive hotel. Often there were not enough seats around the family pool and certainly not enough with shade. The tile walkway was one of only two ways to get across the tiny resort a terribly slippery. I saw several people slip and slipped several times myself. Luckily, I never found myself in the fountain. The staff was so kind and the facilities clean. The entertainment staff was funny and kind, but often seemed over worked. The Japanese restaurant was my favorite and the food delicious. go Eric, you are the BEST waiter! The grill/ Italian restaurant had no a/c and in June was almost unbearable to eat inside. I felt badly for the staff. The buffet was nice and always had plentiful options for all. The snack bars were great. The beach access was wonderful and the beach long and walkable. I did not like our tiny balcony or how far our room was from the water in “Tower 4.” It was often loud at 2:00 am. I would bring ear plugs. I could not take a hot shower. Our water was not cold, but not warm. The room had a dead cockroach on the floor when we first entered. Better dead than alive, I guess. Overall, I enjoyed this resort, but will not be returning.
Stayed 7 nights in Jun 2025

10/10 Excellent

LaVaughn Anateaus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The staff were wonderful. Special shout out to Arturo, Alejandro at the pool bar for making the trip extra special and making us feel like home. The buffet options were great, always hot and fresh. The food at Ayami were the highlight of our trip by far. Everything exceeded the other dishes as they came out. The housekeeping staff were also very efficient and came around twice offering to restock the mini fridge and provide fresh clean towels. We will be back.
Stayed 6 nights in Jun 2025

8/10 Good

Radni

Liked: Cleanliness
In general was good but need some improvement
Stayed 5 nights in Jun 2025

8/10 Good

Pijush

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was amazing & so as the staffs & their service
Stayed 6 nights in Jun 2025