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4.1 out of 5

"The hotel was nice. Dark in color because they use dark wood. The decor does feel heavy and out dated. House keeping was wonderful. Pillows are awful. ... " More

By a verified traveller on Sat 20 Apr 2024

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Hotel Description

3.5-star beachfront property near Bay of Banderas

On the beach

You'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach with a stay here. Also, Playa Bucerias is within 2 miles (3 km) and Vallarta Adventures is within 6 miles (10 km).

All-inclusive

A full-service spa, 4 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a children's pool and a playground, and families will appreciate the convenience store.

Suite, Ocean View (U)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room (M)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room (B2C-US)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Double Room (E)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Riu Vallarta - All Inclusive ratings based on 35 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riu Vallarta - All Inclusive

Everyone (8) Couples (9) Family (17)
4 out of 5
The hotel was nice. Dark in color because they use dark wood. The decor does feel heavy and out dated. House keeping was wonderful. Pillows are awful. The rooms are fine, nothing fancy. The grounds were amazing and very tuned up. If you want a beverage at the bars be ready to stand in line. The food is average. Just normal all inclusive food. Large amounts with little flavor.

Posted by on 20 Apr. 2024

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5 out of 5

Posted by on 16 Feb. 2024

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5 out of 5
Loved each hour of our stay. Shoutout to the staff in charge of the entertainment throughout the day. They keep everyone moving, having fun with plenty of activities. There are plenty of food options to choose from for breakfast, lunch, and dinner. Snack options by the pool. One more shoutout to the bartenders! Rooms are nice, stocked with beverages as well. All the pools are nice, beach is lovely. Spa is a little on the expensive side but overall very good service. We made this trip to celebrate my wife’s birthday, and the hotel made sure to send her a personalized desert and a card to our room. Which I thought it was very good attention to detail. Overall; wonderful! Thank you!

Posted by on 12 Jan. 2024

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Comment from Hotel Management

18 Jan. 2024 by Riu Vallarta Online Reputation Manager

Dear Francisco,We thank you very much for being our guest and for choosing us.Your brilliant feedback makes us want to continue improving.It was lovely to host you and we would love to have you back again very soon!Love you back, Francisco,Hotel Riu VallartaOnline Reputation Manager

4 out of 5

Posted by , from Jurupa Valley on 6 Jan. 2024

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5 out of 5

Posted by , from Charlottesville on 3 Jan. 2024

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5 out of 5

Posted by on 28 Oct. 2023

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5 out of 5
From the moment we checked in everything was perfect.

Posted by on 2 Jul. 2023

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3 out of 5
Staff was great, food could be better, some days better than others, beef was dry most of the time. Unable to make reservations at the speciality restaurants and steak house was always full and unable to enter. Swimming pool closes to early and at 10:30 music and lights turn off

Posted by on 12 Jun. 2023

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5 out of 5
Property was very clean staff was great, what I did not like that the pools close at 7 pm all pools all entertainment ends at 10:45 pm nothing else to do this is what will keep me from not going back

Posted by on 12 Jun. 2023

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5 out of 5

Posted by on 30 May 2023

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All-inclusive Details

  • Gratuities included
  • All food and beverages included
  • Surcharge for premium food items
  • All land activities, and recreational facilities and equipment included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • All available beverages included
  • Scuba diving lessons not included
  • Onsite entertainment and activities included

Property Features

Riu Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Riu Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces. A children's pool, spa services, and tour/ticket assistance are also featured at the family-friendly Riu Vallarta - All Inclusive. Self parking is free. A complete renovation of Riu Vallarta - All Inclusive was completed in November 2019. Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

  • 1 building
  • 678 guestrooms or units
  • 10 levels
  • 4 dining venues
  • 5 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Riu Vallarta - All Inclusive offers 678 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Don Rafael - This buffet restaurant serves breakfast, lunch, and dinner.

Kulinarium - This restaurant serves dinner only. Open daily.

Nirvana - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Il Gusto - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

La Boheme - Onsite bar. Open daily.

Spa Services

  • Facial treatments
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Hotel Names

  • All Inclusive Riu
  • Riu Vallarta All Inclusive All-inclusive property
  • Riu Vallarta
  • Riu Vallarta All Inclusive
  • Vallarta Riu
  • Riu Vallarta Hotel Nuevo Vallarta
  • Riu Vallarta Nuevo
  • Riu Vallarta All Inclusive
  • Riu Vallarta - All Inclusive Nuevo Vallarta
  • Riu Vallarta - All Inclusive All-inclusive property

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.