Marival Emotions Resort & Suites All Inclusive , Puerto Vallarta - Room Prices & Reviews

Club Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

C$251* Per night/room 15 Dec. - 16 Dec.

Lucky Room Canada up to 3 Kids free

Bed Count 1 King Bed Maximum Occupancy 9 Max

Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Resort Room Kids Free

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite 3 Bedrooms Ocean Front 3 Kids FREE

Bed Count 1 Full Bed Maximum Occupancy 9 Max

Suite 2 Bedrooms Ocean Front Family Emotion 3 Kids FREE

Bed Count 2 King Beds Maximum Occupancy 7 Max

Suite 2 Bedroom 3 Kids eat & stay FREE

Bed Count 2 King Beds Maximum Occupancy 7 Max

Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite 2 Bedrooms Ocean Front 3 Kids FREE

Bed Count 2 King Beds Maximum Occupancy 7 Max

Suite 2 Bedrooms Family Emotion 3 Kids FREE

Bed Count 2 King Beds Maximum Occupancy 7 Max

Lucky Room $200 USD Resort Credit up to 3 Kids FREE

Bed Count 1 King Bed Maximum Occupancy 4 Max

Resort Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Lucky Room Canada up to 3 kids free

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Lucky Room $200 USD Resort Credit up to 3 Kids FREE

Bed Count 1 King Bed Maximum Occupancy 9 Max

See all rooms (14)

4.3 out of 5

Excellent!

See all 171 Travelocity Reviews

"My major complaint was that we had no elevator. We were on the third floor and had 3 kids including a 6 mo. old baby with a stroller. Other than tha ... " More

By a verified traveller on Mon 09 Jul 2018

Marival Emotions Resort & Suites All Inclusive ratings based on 171 Verified Reviews

Review Summary

4.3 out of 5 4.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Marival Emotions Resort & Suites All Inclusive

5 out of 5

Virtually everything was outstanding. We watched 2 great shows, played plenty of fun games, enjoyed the pool and ocean, and of course food and drinks. The only 3 downsides we can think of are the attempted forced attendance to the vacation club presentation, the maid service (we were routinely left with virtually no toilet paper in one of our bathrooms, and a couple of times no towels in one of the bathrooms as well) and the pack of availability for water activities (purple flag almost the whole week, yet surrounding resorts were allowing their guests to use kayaks, boogie boards, etc).

Posted by JOE, from Spokane, WA on 18 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by Daphne Fernández, General Manager.

Dear Joe, Thank you for sharing your feedback, as it helps us improve our service. We offer you an apology if you felt as if our Vacation Club team were pushing you to assist to their presentation. Our Vacation Club Manager is already following up with your comments. In regards to the inconvenience with your housekeeping service, we would have loved to know you needed toilet paper and towels, as we would have sent them immediately. We have concierge service available to assist you since 7am until 11pm every day and a Manager on site 24/7. We apologize for any disappointment you may have felt about the denial of water equipment. However, this is for your own safety, we cannot lend any kind of equipment when there is purple flag at the beach, we do this to avoid any accident as our guests` safety is our priority. Thanks for your comprehension. Our best wishes, your family at Marival.

4 out of 5

Posted by a verified traveller on 15 Jun. 2019

17 Jun. 2019 by Daphne Fernandez, General Manager.

Dear guest, Thanks for sharing with us and future travelers! Our best wishes

Loved the staff hospitality. Great greeting and willingness to assist across the board.

Posted by a verified traveller on 29 May 2019

29 May 2019 by Daphne Fernandez, General Manager.

Dear guest, Thanks for sharing your review! Our best wishes, your family at Marival.

Lots of fun great property, friendly staff. The time share people need adjustments with attitude not everyone is going to buy at 20 percent interest.

Posted by a verified traveller on 4 May 2019

9 May 2019 by Daphne Fernandez, General Manager.

Dear guest, Thanks for sharing your feedback, we offer you our most sincere apology for any inconvenience you might have felt with our Vacation Club team. It was never our intention to make you feel anything less than welcomed. We'll follow up immediately. Our best wishes,

It was a good time except at check-in. They try to convince you to attend a meeting to purchase a timeshare at their property. I had a reservation for a resort and did not want to be bothered with a timeshare presentation. We told them over and over for about 20 minutes that we were not interested. We just wanted to relax and spend time with the family. When they finally accepted the fact that we weren't going to sit through a presentation they became very unwilling to assist with anything. The service outside of the lobby staff was excellent though. If you use the American dollar, bring several small bills. Tips are appreciated by the staff and they are very attentive if you tip well. I would recommend a different approach by the lobby when guests arrive. Offer the opportunity to attend the breakfast about the timeshare, outlines the free gifts that will be received if you do attend and when someone says no thank you, DROP IT and let them move on with their vacation.

Posted by a verified traveller on 3 May 2019

Dear guest, We offer you our most sincere apology for any inconvenience you might have felt with our vacation club approach, as it has never been our intention to make you feel less than welcomed. We'll follow up with our team. Our best wishes,

3 out of 5

Posted by a verified traveller on 19 Mar. 2019

29 Apr. 2019 by Daphne Fernández, General Manager

Dear guest, Thanks for taking the time to share your feedback. We would love to read your comments. Please send them to us in a private message or to our concierge. Our best wishes,

Nice hotel close to the beach. We loved the pool and beach facilities. Nice walk along the beach . We swam almost every day . Drink service on the beach as well was great! drink selection was amazing with top shelf alcohol ! The food was OK . There was a Starbucks on site which we loved! They were really accommodating with my gluten-free diet. Cons: Signage for gluten-free foods was not always accurate in the dessert bar. There was a lot of cross contaminating of serving utensils ie. a staff member took a spoon from the seafood and placed it another dish without washing it. I saw the same between non gluten and gluten items. More care and education should go into the delivery and serving of food as this could have very negative consequences on your guests. The rooms were very musty smelling. It was really unpleasant. They sprayed a lemony lemony scent but it only covered the sent for two hours. Please, please invest in some dehumidifiers!!! I would stay in this hotel again if it didn’t smell that musty! Overall we loved our stay! The service was great and everyone was friendly!

Posted by a verified traveller on 20 Oct. 2018

23 Oct. 2018 by Daphne Fernández, General Manager

Dear guest, We would have loved if you had contacted us while you were with us, as we would have fixed these situations that you mention. You can rest assured that we will take care of these. We hope to have you back soon. Our best wishes.

Be Aware

Pros: I enjoyed the suite, but as I said it really needs an elevator!!

Cons: The elevator!!

Location: The location was fine, close to attractions.........

My major complaint was that we had no elevator. We were on the third floor and had 3 kids including a 6 mo. old baby with a stroller. Other than that I thought it was a nice resort if you have children. The kids loved the kids club and the pool with the slides. The staff was friendly and the rooms clean. The food was so so. We loved the Mexican restaurant but it requires a reservation...............The brick oven pizza was always good and the kids liked the ice cream.

Posted by a verified traveller on 9 Jul. 2018

13 Jul. 2018 by Daphne Fernandez, General Manager

Dear guest, We regret any inconvenience regarding your room location; kindly we advise that if you are not happy with it, we are willing to switch rooms for your best comfort. Unfortunately, some sections don't have an elevator, but those suites are more prominent with a great view.

Service little above average and hotel is average

Average hotel and average food above average service

Posted by m, from usa on 4 Jul. 2018

5 Jul. 2018 by Daphne Fernandez, General Manager

We are sorry to read that you had some inconveniences during your recent stay with us.

This is my 5th stay and it is great; pool,beach,

Great food, staff. The shows and beach is tops.

Posted by a verified traveller on 13 May 2018

31 Jul. 2018 by Daphne Fernandez, General Manager

Hey traveler, We love to read about our most loyal guests and to know you had a great time. We will share your review with our staff. Thanks for sharing and we hope to see you again soon. Warm regardsn

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Hotel Description

Club Room

Lucky Room Canada up to 3 Kids free

Suite, 1 Bedroom, Oceanfront

Resort Room Kids Free

Suite 3 Bedrooms Ocean Front 3 Kids FREE

Suite 2 Bedrooms Ocean Front Family Emotion 3 Kids FREE

Marival Emotions Resort & Suites All Inclusive ratings based on 171 Verified Reviews

Guest reviews for Marival Emotions Resort & Suites All Inclusive

Be Aware

Service little above average and hotel is average

This is my 5th stay and it is great; pool,beach,

About the Marival Emotions Resort & Suites All Inclusive

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