For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
4-star beachfront property near Nuevo Vallarta Beach
Beachside getaway
With a stay at this well-placed property, you'll be half a mile (1 km) from Nuevo Vallarta Beach and within 3 miles (5 km) of Vallarta Adventures. Paradise Plaza Shopping Center and El Cora Crocodile Sanctuary are also within 2 miles (3 km).
All-inclusive
This smoke-free property features a full-service spa, a nightclub, and 6 restaurants. Bring the family and enjoy the free kid's club, mini golf, and children's pool. Enjoy the 4 outdoor pools and perks like free valet parking and free WiFi.
Comfy beds, WiFi
Boasting comforts like Tempur-Pedic beds and premium bedding, the 495 guestrooms also offer WiFi and LED TVs with cable channels. Room service, rainfall showerheads, and ceiling fans are also available.
Marival Emotions Resort & Suites All Inclusive ratings based on 30 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Marival Emotions Resort & Suites All Inclusive
Everyone (19)Couples (1)Family (4)
5 out of 5
Everything was great. Staff, location, cleanliness, food, pools, beach, drinks, and the rooms.
Posted by a verified traveller on 14 Mar. 2020
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Comment from Hotel Management
18 Mar. 2020
by Daphne Fernández, General Manager
Hello Mr / Ms
Thank you very much for your comment, we are happy to see that you enjoyed our trip here.
We hope to see you soon.
3 out of 5
The pools ca pieces are awesome. So many that can please children and adults alike. It’s a huge property so fue expect a lot of walking. Right by the beach so even better. Restroom access was not pleasing, not enough public restrooms they were far from the pools specially for a kids and elders.
Posted by a verified traveller on 21 Feb. 2020
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Comment from Hotel Management
28 Feb. 2020
by Daphne Fernández, General Manager
Dear guest,
Thanks for sharing your feedback as it helps us to improve our service. We found your comment very strange, we have restrooms located right in front of the AquaPark and La Bamba, as well as in front of the quiet pool.
We hope to welcome you back very soon.
Our best wishes,
Your family at Marival.
5 out of 5
Virtually everything was outstanding. We watched 2 great shows, played plenty of fun games, enjoyed the pool and ocean, and of course food and drinks. The only 3 downsides we can think of are the attempted forced attendance to the vacation club presentation, the maid service (we were routinely left with virtually no toilet paper in one of our bathrooms, and a couple of times no towels in one of the bathrooms as well) and the pack of availability for water activities (purple flag almost the whole week, yet surrounding resorts were allowing their guests to use kayaks, boogie boards, etc).
Posted by JOE, from Spokane, WA on 18 Jul. 2019
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Comment from Hotel Management
18 Jul. 2019
by Daphne Fernández, General Manager.
Dear Joe,
Thank you for sharing your feedback, as it helps us improve our service. We offer you an apology if you felt as if our Vacation Club team were pushing you to assist to their presentation. Our Vacation Club Manager is already following up with your comments. In regards to the inconvenience with your housekeeping service, we would have loved to know you needed toilet paper and towels, as we would have sent them immediately. We have concierge service available to assist you since 7am until 11pm every day and a Manager on site 24/7.
We apologize for any disappointment you may have felt about the denial of water equipment. However, this is for your own safety, we cannot lend any kind of equipment when there is purple flag at the beach, we do this to avoid any accident as our guests` safety is our priority. Thanks for your comprehension.
Our best wishes, your family at Marival.
4 out of 5
Posted by a verified traveller on 15 Jun. 2019
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Comment from Hotel Management
17 Jun. 2019
by Daphne Fernandez, General Manager.
Dear guest,
Thanks for sharing with us and future travelers!
Our best wishes
4 out of 5
Loved the staff hospitality. Great greeting and willingness to assist across the board.
Posted by a verified traveller on 29 May 2019
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Comment from Hotel Management
29 May 2019
by Daphne Fernandez, General Manager.
Dear guest,
Thanks for sharing your review!
Our best wishes, your family at Marival.
4 out of 5
Lots of fun great property, friendly staff. The time share people need adjustments with attitude not everyone is going to buy at 20 percent interest.
Posted by a verified traveller on 4 May 2019
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Comment from Hotel Management
9 May 2019
by Daphne Fernandez, General Manager.
Dear guest,
Thanks for sharing your feedback, we offer you our most sincere apology for any inconvenience you might have felt with our Vacation Club team. It was never our intention to make you feel anything less than welcomed. We'll follow up immediately.
Our best wishes,
4 out of 5
It was a good time except at check-in. They try to convince you to attend a meeting to purchase a timeshare at their property. I had a reservation for a resort and did not want to be bothered with a timeshare presentation. We told them over and over for about 20 minutes that we were not interested. We just wanted to relax and spend time with the family. When they finally accepted the fact that we weren't going to sit through a presentation they became very unwilling to assist with anything. The service outside of the lobby staff was excellent though. If you use the American dollar, bring several small bills. Tips are appreciated by the staff and they are very attentive if you tip well.
I would recommend a different approach by the lobby when guests arrive. Offer the opportunity to attend the breakfast about the timeshare, outlines the free gifts that will be received if you do attend and when someone says no thank you, DROP IT and let them move on with their vacation.
Posted by a verified traveller on 3 May 2019
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Comment from Hotel Management
9 May 2019
by Daphne Fernandez, General Manager.
Dear guest,
We offer you our most sincere apology for any inconvenience you might have felt with our vacation club approach, as it has never been our intention to make you feel less than welcomed. We'll follow up with our team.
Our best wishes,
3 out of 5
Posted by a verified traveller on 19 Mar. 2019
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Comment from Hotel Management
29 Apr. 2019
by Daphne Fernández, General Manager
Dear guest,
Thanks for taking the time to share your feedback. We would love to read your comments. Please send them to us in a private message or to our concierge.
Our best wishes,
4 out of 5
Nice hotel close to the beach. We loved the pool and beach facilities. Nice walk along the beach . We swam almost every day . Drink service on the beach as well was great! drink selection was amazing with top shelf alcohol ! The food was OK . There was a Starbucks on site which we loved! They were really accommodating with my gluten-free diet.
Cons: Signage for gluten-free foods was not always accurate in the dessert bar. There was a lot of cross contaminating of serving utensils ie. a staff member took a spoon from the seafood and placed it another dish without washing it. I saw the same between non gluten and gluten items. More care and education should go into the delivery and serving of food as this could have very negative consequences on your guests.
The rooms were very musty smelling. It was really unpleasant. They sprayed a lemony lemony scent but it only covered the sent for two hours. Please, please invest in some dehumidifiers!!!
I would stay in this hotel again if it didn’t smell that musty!
Overall we loved our stay! The service was great and everyone was friendly!
Posted by a verified traveller on 20 Oct. 2018
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Comment from Hotel Management
23 Oct. 2018
by Daphne Fernández, General Manager
Dear guest,
We would have loved if you had contacted us while you were with us, as we would have fixed these situations that you mention. You can rest assured that we will take care of these.
We hope to have you back soon.
Our best wishes.
4 out of 5
Be Aware
Pros:I enjoyed the suite, but as I said it really needs an elevator!!
Cons:The elevator!!
Location:The location was fine, close to attractions.........
My major complaint was that we had no elevator. We were on the third floor and had 3 kids including a 6 mo. old baby with a stroller. Other than that I thought it was a nice resort if you have children. The kids loved the kids club and the pool with the slides. The staff was friendly and the rooms clean. The food was so so. We loved the Mexican restaurant but it requires a reservation...............The brick oven pizza was always good and the kids liked the ice cream.
Posted by a verified traveller on 9 Jul. 2018
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Comment from Hotel Management
13 Jul. 2018
by Daphne Fernandez, General Manager
Dear guest,
We regret any inconvenience regarding your room location; kindly we advise that if you are not happy with it, we are willing to switch rooms for your best comfort. Unfortunately, some sections don't have an elevator, but those suites are more prominent with a great view.
About the Marival Emotions Resort & Suites All Inclusive
Activities/services from independent operators not included
Miniature golf included
Offsite tours not included
Room service not included
Scuba diving lessons not included
Golf - transportation to golf course included
Yoga classes/lessons included
Pilates classes/lessons included
Onsite entertainment and activities included
Gratuities included
Local beverages and soft drinks only
All food and beverages included
Food and beverage restrictions apply
Surcharge for bottled wine
All non-motorized water sports included
Snorkeling included
Property Features
Marival Emotions Resort & Suites All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Marival Emotions Resort & Suites All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a spa tub. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. WiFi is free in public spaces. You'll find a business center on site. There are 2 meeting rooms available. A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Marival Emotions Resort & Suites All Inclusive . Self parking and valet parking are free. This 4-star Nuevo Vallarta property is smoke free.
Marival Emotions Resort & Suites All Inclusive offers 495 air-conditioned accommodations with safes and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Tempur-Pedic beds
In-room dining (limited hours)
LED television
Cable channels
Movies for purchase
Luxury bedding
Shower
Rainfall showerhead
Housekeeping (daily)
Hair dryer
Safe
Telephone
Iron and ironing board
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
Casa Bella - This buffet restaurant serves breakfast, lunch, and dinner.
La Pergola - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Amalfi - Onsite restaurant. Reservations are required. Open daily.
La Paloma - This restaurant specializes in Mexican cuisine. Open daily.
La Bamba - This steakhouse specializes in American cuisine. Open daily.
Room service (during limited hours) is available.
Spa Services
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Sports massage
Massages on beach
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 AM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Property follows sanitization practices of Safe Travels (WTTC - Global)
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Debit cards
gap period enforced between guest stays 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 10 per day (1-device limit, rates may vary)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Marival
Marival All Inclusive
Marival Nuevo Vallarta
Marival Nuevo Vallarta All Inclusive
Marival Resort
Marival Resort Nuevo Vallarta
Marival Resort Nuevo Vallarta All Inclusive
Marival Resort Vallarta Inclusive
Marival Vallarta Inclusive
Nuevo Vallarta Marival
Marival Resort All Inclusive
Marival Hotel Nuevo Vallarta
Marival Resort And Suites
Marival Emotion Resort All Inclusive Nuevo Vallarta
Marival Emotion Resort All Inclusive
Marival Emotion All Inclusive Nuevo Vallarta
Marival Emotion All Inclusive
Marival Emotions All Inclusive Nuevo Vallarta
Marival Emotions Resort All Inclusive Nuevo Vallarta
Hotel Marival Emotion Resort & Suites All Inclusive
Marival Emotion Resort & Suites All Inclusive Nuevo Vallarta
Marival Resort Suites Nuevo Vallarta All Inclusive
Marival Emotions Resort All Inclusive
Marival Emotions All Inclusive
Hotel Marival Emotions Resort & Suites All Inclusive
Marival Emotions Resort & Suites All Inclusive Nuevo Vallarta
Marival Emotion Resort Suites All Inclusive
Marival Resort Suites Nuevo Vallarta All Inclusive
Marival Emotions All Inclusive
Marival Emotions Resort Suites All Inclusive
Marival Emotions Resort & Suites All Inclusive Nuevo Vallarta
You should know
Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
