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Occidental Nuevo Vallarta - All Inclusive

4.0 star property
4-star beachfront property near Nayar Vidanta Golf

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Photo gallery for Occidental Nuevo Vallarta - All Inclusive

Sports facility
Restaurant
On the beach, beach towels, snorkeling, beach volleyball
Buffet
On the beach, beach towels, snorkeling, beach volleyball

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar

Explore the area

View in a map
Paseo De Los Cocoteros No 18, Villa 8 Fraccionamiento Náutico, Nuevo Nayarit, NAY, 63732
  • Place, Paradise Plaza Shopping Center
    ‪3 min walk‬
  • Place, Vallarta Adventures
    ‪14 min walk‬
  • Place, Nayar Vidanta Golf
    ‪4 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Royal Room (Level Luxury)

Free minibar, in-room safe, iron/ironing board, free WiFi

Royal Room (Level Luxury)

8.8 out of 10
Excellent
(25 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View

8.0 out of 10
Very good
(54 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite (Royal Level)

Free minibar, in-room safe, iron/ironing board, free WiFi

Junior Studio Suite (Royal Level)

  • 71 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, Ocean View

8.0 out of 10
Very good
(50 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(149 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.2 out of 5, Very good, 1,182 reviews
The price is CA $571
CA $571 total
includes taxes & fees
Dec 16 - Dec 17
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About the area

Nuevo Nayarit

On the beach.You'll find Vallarta Adventures and Nayar Vidanta Golf within 2 miles (3 km) of this property. Nuevo Vallarta Beach is within 2 miles (3 km) and Playa Bucerías is within 9 miles (15 km).

What's nearby

  • Paradise Plaza Shopping Center - 3 min walk - 0.3 km
  • Nuevo Vallarta Rivera Farmer's Market - 3 min walk - 0.3 km
  • Vallarta Adventures - 14 min walk - 1.2 km
  • Nayar Vidanta Golf - 4 min drive - 2.7 km
  • Nuevo Vallarta Beach - 4 min drive - 2.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 21 min drive

Restaurants

  • ‪Kabah Sushi Bar - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Copán Sunset Sky Bar - ‬4 min drive
  • ‪Tulum Restaurant - ‬4 min drive
  • ‪JUDE Bistro & Bar - ‬6 min walk

About this property

Occidental Nuevo Vallarta - All Inclusive

4-star beachfront property near Nayar Vidanta Golf
Occidental Nuevo Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Nuevo Vallarta - All Inclusive offers its guests 3 outdoor swimming pools, an outdoor tennis court, a fitness center, and a children's pool. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, a complimentary children's club, and multilingual staff are also featured at the family-friendly Occidental Nuevo Vallarta - All Inclusive. Free self parking is available.

This 4-star Nuevo Nayarit property is smoke free.

  • 366 guestrooms or units
  • 7 levels
  • 4 buildings
  • 5 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
Occidental Nuevo Vallarta - All Inclusive offers 366 accommodations with laptop-compatible safes and complimentary bottled water. This Nuevo Nayarit property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Snorkeling
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants: Los Olivos, Le Buffet, Mariachi and Tokyo.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Nuevo Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Occidental Grand Nuevo Vallarta
Occidental Nuevo Vallarta All inclusive
Occidental Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive All-inclusive property

Reviews

Occidental Nuevo Vallarta - All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 723 out of 1543 reviews
Rating 8 - Good. 446 out of 1543 reviews
Rating 6 - Okay. 220 out of 1543 reviews
Rating 4 - Poor. 97 out of 1543 reviews
Rating 2 - Terrible. 57 out of 1543 reviews

Reviews

10/10 Excellent

William Scott, SURREY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly attentive staff, great location
Stayed 7 nights in Nov 2025

8/10 Good

Sandra, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Martha

Stayed 7 nights in Aug 2025

8/10 Good

Robert, Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

The worst service you could find in Nuevo Vallarta

We arrived early to check in, as a Hotels.com Gold member when possible the hotel will allow you to check in early, we did this in most hotels in the area, but they told us to comeback at 3:00pm to check in, so we had to leave and kill some time, we made it back at 3:20 to my surprise one of the receptionists told us that we had to wait another 20 minutes to check in, I was very upset, and who appeared to be the manager tried to help and allowed us to check in to one of the two rooms we booked and just wait for the second one to be ready! When we arrived at the room the air conditioner was on and it smelled like a dirty mop, literally! I had to open the balcony and the front doors, which was better than dealing with the smell. On the second day we went to the beach, which is the best we have found so far in Vallarta! We were thirsty so we asked for a glass to get water to one of the bartenders by the main pool and he told us they were closing and therefore he could not give us a glass! I could not believe it! Then I heard him say to another guest he could serve him only if he was a Royal member. Then a server gave us a hard time because we weren’t completely dry to enter the snack, informal, Mexican restaurant, but many other guests were in the same condition as us and already eating, there was not sign stating this! Also, when trying to get our cards for the used towels we were told to bring the towels to reception as proof instead since they didn’t have any cards Ridiculous
Stayed 4 nights in Aug 2025

6/10 Okay

Cristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is nice and clean my only concern is the beach too many debris and pieces of plastic around you guys please consider a clean every morning with a tractor the beach is beautiful only need take care after 10:00pm consider do something more after the show is nothing to do.
Stayed 5 nights in Aug 2025

8/10 Good

Stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a beautiful facility and it is a beautiful location, however the service from the staff leaves a lot to be desired & I feel like they should hire more people to keep the hotel clean at all times. When we went it wasn’t that busy and the facility was kind of dirty, I can only imagine how it gets when it’s really busy. But honestly that didn’t affect us to much. The staff’s attitude however, did.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maritza

Liked: Cleanliness
Stayed 5 nights in Aug 2025

2/10 Terrible

Davinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Robert Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
It is the best place for a week stay. Convenient. Friendly as hell. If you are here for 3 days, you dont have to leave. Its all right here. We stayed a week and will definitely refer people to stay here. The Occidental is THE PLACE.
Stayed 7 nights in Aug 2025

8/10 Good

Xinh Thi

Stayed 4 nights in Aug 2025

10/10 Excellent

Florian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sillent
Stayed 6 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great choice for an all-inclusive resort. The staff were super friendly and helpful, and I would definitely go back.
Stayed 9 nights in Aug 2025

10/10 Excellent

Lorenzo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great
Stayed 4 nights in Aug 2025

10/10 Excellent

Aviva Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy that I chose this hotel. Food was great. Loved the pool and beach. Even though people always save sun chairs, we were always able to find some. Never had to wait in line for anything.Staff is lovely. Really enjoyed the Zumba class and games. The only issue I found was that room needs a bit of a refresh – it was falling apart. The tap on the sink was moving, the drawer was broken. But other than that, no complaints.
Stayed 7 nights in Aug 2025

10/10 Excellent

Galina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two weeks and could not have been happier with our experience. From the moment we arrived, the staff was incredibly attentive, friendly, and went out of their way to make us feel welcome. The rooms were spacious, spotless, and very comfortable, with beautiful touches that made us feel right at home. The amenities were fantastic — from the pool area to the relaxing common spaces, everything was well-maintained and thoughtfully designed. Dining was another highlight of our stay. Every meal was fresh, flavorful, and beautifully presented, with plenty of variety to keep things exciting throughout our stay. Overall, this hotel truly exceeded our expectations in every way. We highly recommend it to anyone visiting Puerto Vallarta and look forward to returning again soon!
Stayed 14 nights in Aug 2025

10/10 Excellent

Abeer Abbood, Alaa Muneer, Nour

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort ever! The staff were so friendly, the hotel and our room was very clean, there are so many activities to do both in and out of water, and the food at the buffet and restaurants is just perfection. The resort is not as touristy and it is more local with a lot of touches from Mexican culture. All of this only made our stay here more memorable and amazing.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dawn, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed that there were no palates on the beach at this resort. Not one ! All the umbrellas were saved around pool most mornings by 9 am even though very few people were actually sat on them.
Stayed 14 nights in Aug 2025

6/10 Okay

Javier

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Liked the hotel over all. The food was okay. Tokyo food and service was amazing and delicious and it was our favorite restaurant and the cook made it extra special for my birthday.
Stayed 4 nights in Aug 2025

8/10 Good

Roberto A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was from the resturant, the bar to the maid were exelent.
Stayed 6 nights in Aug 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel services was EXELLENT and the Food too.
Stayed 3 nights in Aug 2025

4/10 Poor

Oliver

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooom they tried to put us in had a heavy musty smell. We asked to me moved, they did move us, but at various intervals during our stay our room filled with the unmistakable sewer smell. Also the streaming channels on our tv didn’t work for 6 days during our stay.
Cabanas are in disrepair. The fabric panels meant to provide shade are fastened with nails that have rusted from humidity. Wind easily knocks the panels loose, leaving fabric flapping dangerously with rusty nails attached. One cabana frame collapsed.
Stayed 7 nights in Jul 2025

4/10 Poor

Eric

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Occidental Nuevo Vallarta and had a very disappointing and concerning experience. During my stay, I discovered black mold growing near the vent in my room. It was clear the area had been painted over in an attempt to cover it, but the mold was still visible and spreading and BAD. This is a serious health and safety concern, especially since I was traveling with my two young children. Exposure to mold can cause respiratory problems, allergic reactions, and other health issues, and I felt extremely uneasy staying in those conditions. Even worse, after reporting this issue and reaching out after my stay, the hotel has not responded at all. The complete lack of accountability and customer care is unacceptable for a resort of this standard. For anyone considering booking here, please be aware: the facilities are not properly maintained, and the management does not seem to take guest safety seriously. Until they address these issues and start communicating with guests, I cannot recommend this hotel.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. Definitely we'll be back. Hopefully soon
Stayed 4 nights in Aug 2025

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and the Royal Level Restaurant was delicioso
Stayed 5 nights in Aug 2025