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Playa Los Arcos Resort & Spa All Inclusive

4.0 star property
4-star beachfront hotel near Playa de los Muertos

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Photo gallery for Playa Los Arcos Resort & Spa All Inclusive

3 outdoor pools
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Spa
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.6 out of 10
Good
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single

Superior Single

Superior Single

7.4 out of 10
Good
(35 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

On the beach.At this Romantic Zone hotel, you'll be well placed to visit Playa de los Muertos and Bay of Banderas, both within a 5-minute walk. Olas Altas Street and Olas Altas Farmers Market are also within half a mile (1 km).

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Olas Altas Beach - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Cuale Island - 5 min walk - 0.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Cuates Y Cuetes - ‬2 min walk
  • ‪Pancho's Takos - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Republic - ‬2 min walk

About this property

Playa Los Arcos Resort & Spa All Inclusive

4-star beachfront hotel near Playa de los Muertos
Playa Los Arcos Resort & Spa All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa All Inclusive and enjoy amenities like a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 4-star Puerto Vallarta hotel is smoke free.

  • 162 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Playa Los Arcos Resort & Spa All Inclusive offers 162 accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

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3 outdoor pools
Playa Los Arcos Hotel Beach Resort & Spa
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  • Spa
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  • Kids pool
4.1 out of 5, Very good, 1,280 reviews
Playa Los Arcos Hotel Beach Resort & Spa

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Los Arcos Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

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Playa Los Arcos Resort & Spa All Inclusive Hotel Puerto Vallarta

Playa Los Arcos Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 288 out of 742 reviews
Rating 8 - Good. 233 out of 742 reviews
Rating 6 - Okay. 113 out of 742 reviews
Rating 4 - Poor. 58 out of 742 reviews
Rating 2 - Terrible. 50 out of 742 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Joseph

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Second visit... great location, friendly staff. Great variability in condition of rooms, some in our group had beautiful and spacious recently remodeled rooms, other had smaller more basic rooms. Guacamole should be included as part of the all inclusive meal/drink package... Some elevator challenges most of our stay.
Stayed 6 nights in Dec 2025

8/10 Good

Betty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beach and pools were amazing. Buffet could use improvement !but overall was a fantastic stay
Stayed 10 nights in Dec 2025

8/10 Good

Angelica

Travelled with partner
Liked: Cleanliness
I’ve been going to this hotel for the past 7 years & like it very much. This year I decided to splurge & pay an additional $100 for an ocean view room—won’t do that again—the view was almost completely obstructed by their thatched restaurant building.
Won’t pay extra for an ocean view room next year
Stayed 8 nights in Nov 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Turtle 🐢 release
View from our balcony
Stayed 7 nights in Dec 2025

8/10 Good

Pamela

Travelled with partner, Travelled with group
The staff was awesome especially “Ricky” Ricardo. The food was good. Great choices, especially the order chefs. The room needed updating but it was comfortable and clean. We would come back and pick a different room.
View from the beach to the main restaurant
Sunset on the beach
View to the left
Lobby at Christmas time
Stayed 4 nights in Dec 2025

10/10 Excellent

Corrin

Travelled with group
Liked: Cleanliness
All of the staff were so attentive, kind and just lovely to interact with the whole week. Food was always an amazing selection with our all-inclusive package. Alfredo went above and beyond in dinner service for me and my friend every night, we were so happy to always have him as our server. The rooms aren’t anything modern or luxury but does the trick for sleeping! I appreciated the patio space when I need a quieter space. The superior rooms come with a huge patio with loungers and facing the sun.
Superior double room patio
Pool
Tables by the beach
Stayed 6 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 7 nights in Nov 2025

8/10 Good

Adam, Penticton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the shores and lack of coffee makers. Liked dining area and buffet.
Stayed 14 nights in Nov 2025

6/10 Okay

Craig Victor

Travelled with partner
Liked: Cleanliness
Room was not as pics on line. Small and not upgraded. Staff did not bring us extra water ti our room after many calls and told they would. Had yo go buy water. Servers were mediocre. Great location. Good gd just ok.
Stayed 4 nights in Nov 2025

10/10 Excellent

CRUZ

Stayed 4 nights in Nov 2025

4/10 Poor

Thomas

Liked: Amenities
Old, dated, and very small rooms
Stayed 7 nights in Nov 2025

10/10 Excellent

Jay

Based on the price, everything were excellent!
Stayed 4 nights in Oct 2025

10/10 Excellent

Evelyn Maude, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff great location real mexican food
Stayed 7 nights in Nov 2025

6/10 Okay

Robert

Travelled with group
Liked: Cleanliness, staff & service
We had a lovely view from out 3rd floor room. However the room was disappointing. Old worn out furniture. Hardly any electrical outlets and the outlet in the bathroom didn't work. I wa charged for a beach towel because I left it in thd bar area, even though I was advised the towel was returned to the towel station. The bar and restaurant service was very good. We probably won't return.
Stayed 7 nights in Oct 2025

8/10 Good

Maria, Redwood City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time and it’s been consistently a good experience. The restaurant on site with the buffet is amazing. My only suggestion is the adult pools. The stairs need to have better safety. I actually slipped & fell on my way out walking down the steps. It’s gets really slippery.
Stayed 6 nights in Oct 2025

10/10 Excellent

Lori Kae, Moundridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Just returned to the States from a 7 night stay at Los Arcos. We had the all inclusive plan so meals and all drinks were included . The made to order omelet station was fabulous. The buffet options were super for breakfast and dinner. We chose to eat at the pool snack bar for lunch everyday to have fresh made guac and pico de gallo and fresh made tortilla chips. yum!! The hotel is un a U shape with pools all down the middle. The infinity pool is for adults only. There is a wading pool, hot tub and regular pool with loungers in the water and a waterfall. All fabulous for cooling off many times after walking the town. The bars are open around 10 am. All staff members super friendly, including housekeeping. The room furniture is very dated but only in them to sleep. We had the top floor with large deck with loungers and wet towel rack, table and chairs. loved it! Small fridge and they supply 2 bottles of water a day. The bathroom is nice with shampoo and body wash bottles. Safe in the closet was very nice! Taxi to the airport at the front door for $25 US. Concierge will schedule excursion. We did the Razr tour with Canopy. So much fun! Around $350 US for 2. Beautiful view. Recommend. We stayed 7 nites so rcvd 2 free "special dinners" off the menu on the outdoor patio. Oh my, so delicious! Had the steak and shrimp. Loved it both nights! Step right onto the sidewalk to walk the Malecon and the Los Muertos Beach Pier is just steps away. Beautifully lit up at night. Stay here!
Stayed 7 nights in Oct 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities
Room smell humidity
Stayed 7 nights in Oct 2025

10/10 Excellent

amalia

Liked: Cleanliness, staff & service
they should let us know, upon arrival at the front desk the conditions of the rooms old, old,old rooms, and upgraded rooms, prices should varies, i was very very surprised what i was paying for that not upgraded room
Stayed 3 nights in Oct 2025

8/10 Good

Warren

The beach was nice and also spectacular due to a close mis of a tropical storm that produced 12 to 15 foot turf.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ariana

Stayed 4 nights in Oct 2025

2/10 Terrible

Sabrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with this resort. The room was a dump. Wires hanging out of the wall with light bulbs. Laundry room was located below the room. Dryer vent was on the balcony. Running into housekeepers going to and from the room. The safe was broken. Found a cockroach in the room. I will not be back or recommend this resort.
Stayed 6 nights in Sep 2025

2/10 Terrible

Luis

Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Hai Hong

Stayed 4 nights in Sep 2025

6/10 Okay

Míriam

Stayed 1 night in Sep 2025

10/10 Excellent

Nephi

Stayed 4 nights in Sep 2025