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Playa Los Arcos Resort & Spa All Inclusive

4.0 star property
4-star beachfront hotel near Playa de los Muertos

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Photo gallery for Playa Los Arcos Resort & Spa All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
Spa
3 outdoor pools, sun loungers
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Place, Malecon
    ‪16 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(22 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

7.8 out of 10
Good
(6 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single

Superior Single

Superior Single

7.4 out of 10
Good
(32 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

On the beach.At this Romantic Zone hotel, you'll be well placed to visit Playa de los Muertos and Bay of Banderas, both within a 5-minute walk. Olas Altas Street and Olas Altas Farmers Market are also within half a mile (1 km).

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Cuale Island - 7 min walk - 0.6 km
  • Malecon - 16 min walk - 1.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 28 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Mar y Vino - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Lix : By Xocodiva - ‬1 min walk
  • ‪Fajita Republic - ‬2 min walk

About this property

Playa Los Arcos Resort & Spa All Inclusive

4-star beachfront hotel near Playa de los Muertos
Playa Los Arcos Resort & Spa All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa All Inclusive and enjoy amenities like a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 4-star Puerto Vallarta hotel is smoke free.

  • 162 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Playa Los Arcos Resort & Spa All Inclusive offers 162 accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

3 outdoor pools
Playa Los Arcos Hotel Beach Resort & Spa
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 1,188 reviews
The price is CA $219
CA $263 total
includes taxes & fees
Nov 5 - Nov 6
Playa Los Arcos Hotel Beach Resort & Spa

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Los Arcos Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
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Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
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Playa Los Arcos Resort & Spa All Inclusive Hotel Puerto Vallarta

Playa Los Arcos Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 264 out of 694 reviews
Rating 8 - Good. 223 out of 694 reviews
Rating 6 - Okay. 105 out of 694 reviews
Rating 4 - Poor. 55 out of 694 reviews
Rating 2 - Terrible. 47 out of 694 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend all the way!
Stayed 9 nights in Jul 2025

10/10 Excellent

Alex

Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The good: The vibes are on point. It is centrally located, but the pools are tucked away so you have privacy. For food, there is only one restaurant with a buffet and a couple grills. I always went to the grills for the freshest options. Getting to sit along the boardwalk and eat breakfast and people watch was fun. It’s definitely chill vibes. We had access to a couple other hotels up the road, one having a rooftop pool, bar, and restaurant. The bad: the room smelled weird, but was recently renovated and had a really nice bathroom. Our room (322) had the best view. There was only one restaurant so not a huge variety, but if you don’t get the all-inclusive package or want to pay extra, there’s tons of other places to eat all around. Overall: a positive experience, it’s very esthetic.
The view from our room(322)
The view from our room, night, fireworks for July 4th
Sunset from the buffet restaurant
Rooftop pool at Casa Susana
Stayed 4 nights in Jul 2025

6/10 Okay

guadalupe

Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael Marin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

2/10 Terrible

YUSUF

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found dead cockroaches under the curtains. The reception desk shrugged their shoulders when I told them as if they have no control over this. Staff also spoke Spanish and laughed about it while I was trying to get help. They said they could refund us 17$ for the inconvenience. I will never return.
Stayed 7 nights in May 2025

8/10 Good

sergio ivan duran

Liked: Cleanliness
Everything was except for the rooms. They are too small.
Stayed 4 nights in Jul 2025

6/10 Okay

Danica Marie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but disappointed with the property quality and the “all inclusive” status. Maybe I misunderstood what all inclusive means but in previous experiences, we have access to all restaurants with reservations. We were given a voucher for 2 nights of reservations at the same restaurant that the buffet is located in. We only had access to the buffet which made us both quite sick on day two. We stopped eating at the resort entirely besides pastries and fruit we could peel for breakfast. We were only allowed two bottles of water per day that were put in our room or else we had to pay. I tried to order a corona and was told that was not included in our “all inclusive” package. Mixed drinks from the bar came from the soda gun and we could only have the two types of beer on tap. When accessing the snack bar we would get mixed information from different staff, some days we could have guacamole and salsa and on other days the staff said it was part of the menu only not for “all inclusive”. The pool loungers had visible dirt lines indicating they were never cleaned. The resort advertises three pool areas but it’s essentially one. The adult only pool is the size of a hot tub and was quite dirty. There was mold in the grout. The pool was closed for 3 days of our stay for maintenance. I appreciate that the resort takes time to maintain the pool but notice of this service before our trip would have been nice. Walls are thin in rooms with large gaps around the doors.
Stayed 7 nights in Jun 2025

6/10 Okay

Theresa Herrin

I wanted to like this place. All the all inclusive food was only buffet food. There were flies there. We did have 2 meals at a sit down restaurant but it was the same limited menu both times. Cleaning staff was attentive but the waiters were not. We got sick with vomiting and diarrhea for 2 days. We did discover that they have a sister property across the street (Casa Susana )that has a tiny pool but with shade. We didn’t go back to the beach as it was peaceful. We came on a packaged trip that included airfare. Read all reviews before deciding.
Stayed 7 nights in Jun 2025

10/10 Excellent

Galilea

Stayed 3 nights in Jun 2025

6/10 Okay

Eva

Travelled with family
Liked: Amenities
Great location, nice pool. My room air conditioner didn’t work for two days.
Stayed 6 nights in Jun 2025

10/10 Excellent

fernanda del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything ! stayed here 3 days, beds could be a bit more comfortable but overall super great
Stayed 3 nights in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Andrea Felicia Kamila

Travelled with partner
Disliked: Staff & service
Amazing location, right downtown very close to everything. A few things to note during our 9 day stay at Playa Los Arcos that differed from other all inclusive resorts we have stayed at: - there is only one restaurant buffet style to eat at here, the food was good and plenty of options, but we did end up eating out a few nights for variation. The other two restaurants on the property are not apart of the all inclusive- something that was not specified until we got here. - the maid service is fairly poor- asked for more shampoo/toilet paper/towels and water bottles and they never came, to make up our room we had to ask (unlike other all inclusive we have stayed at) -when we asked the lobby for more water bottles we were told that the two in our room upon arrival were complementary one time only - room service is extra charge, unlike other all inclusive resorts we have stayed at it was included hence the “all inclusive” - there are no drinks (alcoholic or non alcoholic) in the fridge - servers at the restaurant (minus one) was poor, felt ignored every meal even with the all inclusive bracelets on. Took 30 minutes to get a drink. Since the all inclusive restaurant is also a restaurant for the public they paid more attention to those customers not from the resort. - drinks were very good- Alexander and Aaron are the best bartenders there! -beach vendors bother you every 30 seconds We came here for the older, cultural vibe and we got it!
Stayed 9 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people
Stayed 8 nights in Jun 2025

4/10 Poor

Amirmohammad

Liked: Staff & service
Disliked: Property conditions & facilities
Very good service and very bad rooms not look like pictures at all
Stayed 8 nights in Jun 2025

6/10 Okay

Vadym

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very old property
Stayed 3 nights in Jun 2025

10/10 Excellent

Kehinde

Liked: Amenities
Lovely place for a short stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohamed, NEWHALL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly people and nice location
Stayed 4 nights in Jun 2025

10/10 Excellent

Karen

Stayed 5 nights in May 2025

6/10 Okay

Todd

Travelled with partner
Liked: Staff & service
The buffet was average at best. Please include better choices.
Stayed 4 nights in May 2025

4/10 Poor

arturo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A/C wasn’t working. They trasfered us to a very very small room .. no refund or compensation… or an apology… won’t be staying there anymore.
Stayed 4 nights in May 2025

4/10 Poor

Evelia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is not a resort this was a hotel that has the option of including meals and drinks food was good as well as the service but over all i would have not stayed at this hotel since the room i chose when checking out was nothing to what the pictures advertise i did have a veiw of the beach if I stood up but if i wanted to lay down on my balcony i had no privacy because the tenant on the top floor had no wall to give you privacy, also no shade to enjoy balcony the area is open so all the noise from the street is heard very early in the morning before 7am. The hotel was also being remodeled in some of the rooms so when at the pool you hear all the banging going on from the room they are fixing also since this is a hotel and not resort like they promote the pool is in the middle and can get very crowded during the busy time of year luckily i was checking out as more people arrived
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place and love the location.
Stayed 4 nights in Mar 2025