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"The resort is located in a convenient spot. It has two nice pools and beach access. The restaurants requiring reservations had decent food as did the ... " More

By a verified traveller on Thu 12 Mar 2020

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Hotel Description

3-star beach property near Playa de los Muertos

Seaside stay

Your stay at this South Hotel Zone property places you within 2 miles (3 km) of Cruise Ship Terminal and Malecon. Also, Playa Las Glorias is within half a mile (1 km) and La Isla is within 2 miles (3 km).


A nightclub, 3 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Enjoy a day at the beach snorkeling, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.

WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 186 guestrooms offer WiFi and coffee/tea makers. Hair dryers, safes, and showers are also available.

Standard Double Room, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
C$116* Per night/room 10 May - 11 May

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior King Size Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Plaza Pelicanos Club Beach Resort All Inclusive ratings based on 22 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Plaza Pelicanos Club Beach Resort All Inclusive

Everyone (3) Family (1)
4 out of 5
The resort is located in a convenient spot. It has two nice pools and beach access. The restaurants requiring reservations had decent food as did the coffee bar. The buffet left a lot to be desired. It's food was very subpar. Staff at resort was wonderful! Super kind and helpful. This is a decent resort to stay at if you are vacationing on a budget. A good value for the price. Did wish that the room had a frig.

Posted by , from Fairfax, VA on 12 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Jaime Falcón

Thank you for choosing us and for sharing experience with all the readers. We look forward to welcome you back soon Warm Regards.

1 out of 5

Stay away!

Pros: Nothing
My friend and I had a terrible experience at this "resort" and will never return. We knew had chosen a budget friendly option but were extremely disappointed when the hotel looked nothing like the beautiful photos on Travelocity's website. Do not trust these photos! They should be removed from the site. The hotel was falling apart and dirty. Our room did not have any blankets on the bed, the pillows were old and lumpy, the phone did not work, and there was no remote for the TV. When we went down to the pool bar we saw the staff re-using cups without actually washing them. The food was terrible. They said we could pay extra and stay at the sister resort next door. We walked over and were also disappointed. The hotel would not give us anymoney back nor would Travelocity. We decided to cut our loses and went to a much nicer resort near the airport. If you are looking for good food, drinks, and a fun vacation, pay the extra money and book somewhere else.

Posted by , from Minnesota on 14 Mar. 2017

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4 out of 5

Nice hotel, great staff and location

The hotel is a little gem. Small but clean and great service. Not luxurious but food was good, rooms were comfortable and staff was great. Many activities to choose from and a quick cab ride from the airport or town.

Posted by on 17 Feb. 2017

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4 out of 5

Our second visit

Pros: Location is good. Staff is excellent. Comfortable atmosphere.
Cons: Variety of foods & flavor.
Location: Shopping, malls and downtown is only a short ride down the road. Local restaurants.
This was our second time visiting. The friendly staff remembered us and made us feel right at home. The rooms are plain but clean. The facilities and pools are well kept. Lots of activities for all ages during the day and activities/shows at night. The activities staff are a blast! There is a variety of foods and snack bars but it could be improved on. Located near shopping and local restaurants either by foot or local transportation. The beach is small but very clean. This is not ritzy but you will feel comfortable and enjoy your stay. We feel like we get more than our moneys worth. We will return again!

Posted by , from Wisconsin on 24 Mar. 2015

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4 out of 5

This hotel made me feel very at home.

Pros: Free breakfast, Close restaurants
I really enjoyed my stay here. I would definately come back and reccomend this to a friend. The staff, service and at home feeling were all very good.

Posted by , from Galena, IL on 4 Feb. 2011

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4 out of 5

Fantastic 15 day frolic with new made friends!!!

My husband I loved our 15 day stay at the Pelicanos Grand!! We made so many new friends on our stay which we are still in contact with to date. Vacationed 1 year ago...and cant wait to return!! The staff couldnt have been any more helpful friendly the food was good...not excellent but very good for the money. A short cab or bus ride to the city was nice to enable us to enjoy some of the local restarurants and sites! This hotel is on a smaller scale which we golf cart or mini bus rides to get around the property!

Posted by on 30 Dec. 2010

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4 out of 5

Very Cool Stay!

From the moment we arrived the staff was amazing! While waiting at the front desk to check in we were offered pina colada's, got offered a room of our choice and were escourted (bags in tow) to our room. The room was basic, big bed, night stands separate bathroom and sink, very basic but for the cost i could see the value in what we got. The bathroom is small the tub/shower was a half tub but still very comfortable. The all inclusive made it worth the while the food was pretty good, we were given passes to their Italian restaurant on the other side fo the propery no extra charge and we had nightly entertainment on the property at no charge from karaoke, to Lantin Nights dancing to a variety show! A lot of fun for the amount of money we paid. The resort also offers a lot of activities both for family and individual from jet skiing to parasailing to other tours they offer, and reasonably priced (in US currently from 30-50 dollars per person). It is located between the airport and the romantic zone of downtown Puerto Vallarta so be prepared for a walk or short bus or cab ride. Would definitely stay again but upgrade to the club or members section of the resort! Would be well worth the extra money. Go stay and have a wonderful time!

Posted by on 15 Apr. 2010

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4 out of 5

Nice place I would stay again.

I spent 10 days there, the hotel staff was friendly and accomadating. Rooms were clean we were up on the 2nd floor with a balcony overlooking the ocean. The infinity pool was fantastic. The hot tubs were not working very well and were not that clean. They had an internet room where one can check email and send email but who needs a computer that much when you are vacationing? I would get the all inclusive if and when I go again. Food at the hotel was good.

Posted by on 12 Sep. 2009

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1 out of 5


If you don't mind employees coming into your room at any timne of the day or night then you might feel at home. When you complain at the front desk they act like you are crazy. Us???? We wopuldn't do that??? Even had employees taking pictures of us. That adjacent room is also where they would ebter un-announced. Make sure your valuables are in the safe! Get use to eating the same food every meal as they sure don't dispose of left overs. You just get them in the next meal even if it means mixing it in with other food. Staff is very rude and they don't keep the locals out of the resort. They are right on the site trying to srll you anything???? Not clean at all. If you are on a budget and don't have too many valuables then it's a way to go. But I would not recommend it to even my enemies! The newer section is the worst. Stay somewhere else. It will save you the vacation from hell!

Posted by on 2 Oct. 2008

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4 out of 5

Good times and a great pool for what you pay!

For 2 mid-20 year olds this place was great! We went into it reading some mixed reviews but in the end it was about what we expected for a 3-4 star hotel. The food was just fine, breakfast is the best, but it did get old as it's pretty much the same every day. the pool area was great but the service was contingent upon tipping and make sure you stay in the GRAND section (section 2) as it is worth the extra money that you spend! the club side isn't oceanfront and doesn't have balconies and i didn't hear a single good thing about it...and armed guards at the doors of the club section is never a good sign! the beach is bad but you can swim and kayak in the ocean right by the hotel and it's very nice. the rooms are your standard hotel rooms but no screen doors on the balconies which allowed a lot of bugs to come in. the safe was nice to have although not secured to a permanent foundation and the water pressure wasn't great but the TV had great stations and english options and the air conditioner was a life saver. the grounds are well kept and there is daily pool side entertainmet. Sergio is a great time but i do wish the daily activites would have been switched up a little. The stores across the street from the hotel were godo for getting h2o and snacks for the room! While you're there, do the Canopy Tour and make sure you go to the taco stand across the street on the main road. it has a red canopy and wooden stools around it and their quesadillas and tacos are SO GOOD and they are cheap!

Posted by on 2 Jul. 2008

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About the Plaza Pelicanos Club Beach Resort All Inclusive

Location Diego Rivera No.120, Puerto Vallarta, JAL 48330

All-inclusive Details

  • Kayaking included
  • Access to onsite clubs included
  • Taxes included
  • All meals served buffet-style
  • Airport transfers not included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Tennis rackets included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only
  • Gratuities included
  • Additional gratuities accepted
  • Kids club included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Plaza Pelicanos Club Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Plaza Pelicanos Club Beach Resort All Inclusive, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. A nightclub, spa services, and a complimentary children's club are also featured at the family-friendly Plaza Pelicanos Club Beach Resort All Inclusive. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Puerto Vallarta property.

  • 186 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • In-room childcare (surcharge)
  • Free cribs/infant beds


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi


Free self parking , Parking (limited spaces)


  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (7.7 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

Plaza Pelicanos Club Beach Resort All Inclusive offers 186 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.

El Huerto - This buffet restaurant serves breakfast, lunch, and dinner.

Temaki - This restaurant specializes in sushi and serves dinner only. Reservations are required.

Caruso - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Flamingos Snack - This restaurant serves light fare only.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Massages

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Plaza Pelicanos Club Beach Resort All Inclusive


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No elevators
  • No pets or service animals allowed
  • Parking height restrictions apply


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 350 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plaza Pelicanos Club Beach
  • Plaza Pelicanos Club Beach Puerto Vallarta
  • Plaza Pelicanos Club Beach Resort All Inclusive
  • Plaza Pelicanos Club Beach Resort All Inclusive Puerto Vallarta
  • Plaza Pelicanos Club Resort
  • Plaza Pelicanos Club Beach All Inclusive Puerto Vallarta
  • Plaza Pelicanos Club Beach All Inclusive
  • Plaza Pelicanos Inclusive Pue
  • Plaza Pelicanos Club Beach Resort All Inclusive Puerto Vallarta

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.