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Zel Punta Cana – All Inclusive

4.5 star property
4.5-star luxury property near Cocotal Golf and Country Club

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Photo gallery for Zel Punta Cana – All Inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Property video
Gym
Interior entrance
Designer store

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪13 min walk‬
  • Los Corales Beach
    ‪16 min walk‬
  • Bavaro Beach
    ‪10 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪22 min drive‬

Room options

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Zel Suite

Zel Suite

  • 74 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Swimup Suite

Zel Swimup Suite | Room amenity

Zel Swimup Suite

  • 75 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Two Bedroom Master Suite Swimup

1 bedroom, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master Suite Swimup

  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

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Terrace/patio

Zel Two Bedroom Master

  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

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Zel Master Suite | Bathroom

Zel Master Suite

  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Swimup Master Suite

Zel Swimup Master Suite | Living area

Zel Swimup Master Suite

  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Casa Zel SwimUp Suite

Casa Zel SwimUp Suite | Bathroom

Casa Zel SwimUp Suite

  • 328 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About the area

Punta Cana

Bávaro stay.With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cocotal Golf and Country Club and 2 miles (3 km) of Los Corales Beach. Cortecito Beach and Bavaro Beach are also within 3 miles (5 km).

What's nearby

  • Cocotal Golf and Country Club - 13 min walk - 1.2 km
  • Los Corales Beach - 16 min walk - 1.4 km
  • Cortecito Beach - 5 min drive - 2.7 km
  • Downtown Punta Cana - 8 min drive - 6.0 km
  • Bavaro Beach - 10 min drive - 4.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Riviera Restaurant - ‬6 min walk

About this property

Zel Punta Cana – All Inclusive

4.5-star luxury property near Cocotal Golf and Country Club
Some rates at Zel Punta Cana – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. As a guest of Zel Punta Cana – All Inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness center, spa services, and multilingual staff are also featured at the luxury Zel Punta Cana – All Inclusive. Self parking is free. A complete renovation of Zel Punta Cana – All Inclusive was completed in December 2024.

Smoking is allowed in designated areas at this Mediterranean Punta Cana property.

  • 190 guestrooms or units
  • 3 levels
  • 8 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2008
  • Manager's reception (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Beauty salon
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Zel Punta Cana – All Inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. Accommodations offer separate dining areas and include dining tables. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

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Paradisus Grand Cana - All Suites - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, 999 reviews
The price is CA $506
CA $648 total
includes taxes & fees
Jun 17 - Jun 18
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Property amenities

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • HDTV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 3150 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3150 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Zel Punta Cana – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 177 reviews
Rating 8 - Good. 34 out of 177 reviews
Rating 6 - Okay. 14 out of 177 reviews
Rating 4 - Poor. 3 out of 177 reviews
Rating 2 - Terrible. 7 out of 177 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Vedrana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Cheryl

Stayed 4 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, service, suites and ambiance were wonderful. Kudos to Onix, from the resort and Claudio, from Destination Services, who made my vacation worry-free and so much more enjoyable. It was nice to have the "perrsonal attention!" I will definitely return to the Zel.
Stayed 4 nights in Mar 2025

8/10 Good

Aparna

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, and the staff were lovely. The food options weren't as robust as they could have been.
Stayed 6 nights in Feb 2025

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to go relax this is the resort…if you are looking for entertainment there is none other than yoga by the Pool. There is only three restaurantes. The buffet is very good i only wish they had Dominican food. The room Are decorated lovely i enjoyed it
Stayed 3 nights in Mar 2025

10/10 Excellent

Tiera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful the staff was great no complaints best part was the spa I feel in love
Stayed 3 nights in Jan 2025

10/10 Excellent

Aurora

Excelente resort en Bavaro. Completamente renovado, jardines preciosos, playa espectacular. Servicio genial de parte de todo el staff, diferentes opciones de comida (a la carte y buffet), actividades diferentes para elegir, pero también idea para gente que busca relajarse simplemente. Desde luego no dudaría en alojarme otra vez aquí y lo recomiendo totalmente!
Stayed 1 night in Mar 2025

10/10 Excellent

Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, completely renovated and with excellent facilities and staff. Beach is great, the food is very good and the rooms are perfect. Absolutely highly recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, completely renovated and with amazing facilities. Beach is great, food was good and service was excellent. Highly recommended and I wouldn’t hesitate to stay here again if back in Punta Cana!
Stayed 1 night in Mar 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Time Ever March 2025 Our trip was made even more special as we were celebrating my wife's birthday, and the resort's incredible staff went above and beyond to make it truly magical. From the moment we arrived, we were welcomed with warmth and hospitality that exceeded all expectations. Unforgettable Guest Experience We were fortunate to have Yohandy De La Cruz as our guest experience guide, and he was nothing short of phenomenal—one of the best we’ve ever encountered. His attention to detail, kindness, and dedication made all the difference. On the day of my wife’s birthday, Yohandy, along with his amazing teammates Fish (Jonh) and Nocturno, created an unforgettable beachfront experience. They set up a beautifully decorated bed on Punta Cana Beach during sunset, complete with personalized touches and stunning floral arrangements. Fish captured every precious moment with breathtaking photos, ensuring we had memories to cherish forever. Silvestre Bar – We met Mairenis, the bartender, but we quickly nicknamed her Piña because of her incredible piña coladas! She was an absolute sweetheart, ensuring we always had a drink in our hands and making every visit to the bar a pleasure. Voltaje Bar – Every night after dinner, we stopped by Voltaje Club, where Tatiana took our drink orders and, along with Fish, made sure we were having a blast. The energy here was electric, and the fun never stopped!
Stayed 4 nights in Mar 2025

8/10 Good

Taoreed

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very polite and very helpful. Food was good, drinks amazing but the facilities look a bit tired in some certain areas, room size is fantastic and the grounds are the best I’ve been to. Great for morning and evening walks, would I go back, definitely.
Stayed 2 nights in Mar 2025

8/10 Good

Mary Jean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We went for a bachelorette party and had a lovely weekend overall. Food was great, drinks were delicious, and the staff was always ready to attend our needs. As a group of young girls we received some unwanted attention from staff/a guest, but as soon as the hotel was made aware on the first night they immediately took care of it and were constantly making sure we were having a good experience. Granted we were a loud group ourselves, everyone was extremely patient with us and I am overall very happy with how our trip turned out. I would recommend this place and I would stay again myself!
Stayed 3 nights in Feb 2025

10/10 Excellent

geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful new resort Very relaxing Swim up suite was amazing Played tennis, did Pilates Enjoyed the drinks and delicious seafood Staff were very helpful and friendly at all times Property is immaculate
Stayed 4 nights in Mar 2025

8/10 Good

Marty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was simply beautiful. Staff for the most part was terrific. Bus to and from beach was timely. Food was fair. Rooms were beautifully decorated and spacious. The bad below - Registration process was terrible a nightmare!! No support or assistance for the most part. It took over 45 minutes to complete registration. No elevators to room. Not many staff understood any or most English. No previous information provided for room details. No remotes provided for ceiling fans. Electricity to room was intermittent and one day entirely out. Had to call Maintainence. Only one waste basket throughout room
Stayed 3 nights in Feb 2025

8/10 Good

Abimbola Omorinsola

Liked: Cleanliness, property conditions & facilities
Overall great experience
Stayed 5 nights in Feb 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with awesome pools. The room was clean, comfortable, and spacious! No issues. Food was great, tried all the restaurants, but the staff was the Best! Friendly and always happy to help!
Stayed 6 nights in Feb 2025

10/10 Excellent

Víctor Del

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Hamza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Food wasn’t the best
Stayed 5 nights in Feb 2025

8/10 Good

chris

Liked: Cleanliness, staff & service
Na
Stayed 3 nights in Feb 2025

10/10 Excellent

petra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Zel. Food and staff were amazing.
Stayed 1 night in Feb 2025

8/10 Good

Melissa Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zel is a relatively small resort within this complex of Melia properties. The resort was nice and the staff were lovely, especially those working at the concierge. Some of the staff working in the restaurants had limited knowledge of English which made basic things like ordering tea instead of coffee very difficult, and service was consistently slow. The beach is walkable distance but not the '8 minutes' we were quoted, it's more like 15 minutes, and the shuttles were sometimes a 10 minute wait. The beach was very nice and the food at the restaurants was good but not amazing. Overall, it was a good experience and I have no complaints.
Stayed 7 nights in Feb 2025

10/10 Excellent

Wojciech

Stayed 5 nights in Feb 2025

8/10 Good

Alixandria

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025