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Hilton Queenstown Resort & Spa

5.0 star property
Luxurious eco-certified hotel with spa

Choose dates to view prices

Photo gallery for Hilton Queenstown Resort & Spa

Breakfast and dinner served
Lake
Indoor pool
Room, 1 Queen Bed, Accessible
Suite, 1 Bedroom (Residence) | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • Place, The Remarkables Ski Area
  • Place, Queenstown Event Centre
    ‪4 min drive‬
  • Place, Skyline Queenstown
    ‪12 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪18 min walk‬

Room options

View all photos for Deluxe King Room With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room With Lake View

  • Sleeps 2

View all photos for Deluxe Plus King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Plus King Room with Lake View

  • Sleeps 2

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • Sleeps 2

View all photos for Deluxe Twin Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room with Lake View

  • Sleeps 2

View all photos for Accessible Room

Premium bedding, minibar, in-room safe, soundproofing

Accessible Room

  • Sleeps 2

View all photos for Two Bedroom Deluxe Residence With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Deluxe Residence With Lake View

  • Sleeps 4

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(19 reviews)
  • 54 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(9 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen

Suite, 2 Bedrooms (Residence)

7.4 out of 10
Good
(10 reviews)
  • 100 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

8.8 out of 10
Excellent
(10 reviews)
  • 100 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, minibar, in-room safe, soundproofing

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • Sleeps 2

View all photos for Wakatipu Suite with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Wakatipu Suite with Lake View

  • Sleeps 2

View all photos for Relaxation King Room

Premium bedding, minibar, in-room safe, soundproofing

Relaxation King Room

  • Sleeps 2

View all photos for Two Bedroom Residence with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Residence with Lake View

  • Sleeps 4

View all photos for One Bedroom Residence

Premium bedding, minibar, in-room safe, soundproofing

One Bedroom Residence

  • Sleeps 2

About the area

Kawarau Falls

Near the airport.Stay at this Kawarau Falls hotel and you'll be within half a mile (1 km) of Lake Wakatipu and 2 miles (3 km) of The Kingston Flyer. Remarkables Park Town Centre and Frankton Beach are also within 2 miles (3 km).

What's nearby

  • Remarkables Park Town Centre - 17 min walk - 1.4 km
  • Queenstown Event Centre - 4 min drive - 2.6 km
  • Queenstown Gardens - 11 min drive - 9.1 km
  • Queenstown Mall - 11 min drive - 9.5 km
  • Skyline Queenstown - 12 min drive - 9.8 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive

Restaurants

  • ‪Airspresso - ‬4 min drive
  • ‪Boatshed Café - ‬5 min drive
  • ‪The Meat Preachers - ‬5 min drive
  • ‪Wakatipu Grill - ‬5 min walk
  • ‪Odelay - ‬4 min drive

About this property

Hilton Queenstown Resort & Spa

Luxurious eco-certified hotel with spa
Hilton Queenstown Resort & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A fitness center, a sauna, and a rooftop terrace are also featured at the luxury Hilton Queenstown Resort & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kawarau Falls hotel is smoke free.

  • 220 guestrooms or units
  • 8 levels
  • 3 buildings
  • Meeting rooms
  • Built in 2011
  • Terrace on the roof
  • Ski equipment storage
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Queenstown Resort & Spa offers 220 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Kamana Lakehouse

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 494 reviews
The price is CA $254
CA $292 total
includes taxes & fees
Oct 12 - Oct 13
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Snow sports gear
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Reviews

Hilton Queenstown Resort & Spa Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 583 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

Reviews

8/10 Good

judy

Stayed 3 nights in Jun 2025

10/10 Excellent

Kerry

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was lovely with the fireplace and balcony. But above all the staff were absolutely wonderful!!
Stayed 4 nights in Jun 2025

8/10 Good

Michelle J S

Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very quiet and great facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Dalida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! A magical holiday!
Stayed 11 nights in Jun 2025

6/10 Okay

Chady

Travelled with group
Liked: Cleanliness, amenities
It was close to the airport and cosy.
Stayed 7 nights in Jun 2025

10/10 Excellent

Dalida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word: WONDERFUL!
Stayed 8 nights in Jun 2025

10/10 Excellent

David John

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property. Great facilities. Good Service.
Stayed 2 nights in Jun 2025

8/10 Good

clyllyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The view was stunning. However little things dragged it down.The initial room did not match the photo on the website. Staff were able to fix that. Check in and having the room serviced were an issue although staff were very polite and friendly when they arrived. The lack of little things such as replacement floor mat or a decent in house coffee or coffee maker and no night light in a very dark bathroom tempered the experience.
Stayed 2 nights in Jun 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for break away.
Stayed 6 nights in Jun 2025

8/10 Good

Ignacio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff was lovely. Good service. Amazing comun areas and rooms. The food could have been better given its price. But again the staff was profesional and kind. The pool and the spa 😍
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were always helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in beautiful spot. Facilities great and the staff are all so helpful and friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Xiao Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully decorated and spacious, very comfortable, staff are very friendly. I will come back.
Stayed 1 night in Jun 2025

10/10 Excellent

Teck Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We truly enjoyed the stay.
Stayed 3 nights in May 2025

10/10 Excellent

Sameh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and cosy

What a great experience in Queenstown. In room fireplace is a game changer. The hotel was very welcoming and the rooms super spacious, clean and warm. The buffet breakfast was great and offered a great selection. The lake view stunning at sunrise and at the restaurant. The indoor pool was the perfect temperature and the gym well equipped. A wonderful stay!
Stayed 2 nights in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the property excellent, friendly helpful staff, exquiste surroundings with beautiful scenery.
Stayed 3 nights in May 2025

10/10 Excellent

Bushra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful location and hotel. Staff were so nice to organise a surprise for our grandmother as we were travelling to celebrate her birthday. Special mention to the young man who helped us with our luggage and went above and beyond to ensure all our needs were met. Very spacious and beautiful rooms. Also loved the water taxi ride into town. Would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L
Stayed 4 nights in May 2025

8/10 Good

Laura

Travelled with partner
Liked: Amenities
Great pizza bar and service. East check in and out process.
Stayed 1 night in May 2025

10/10 Excellent

Heena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love this hotel

Great views of the lake, friendly helpful staff. Beautiful room withlake amd mountain views
Stayed 1 night in May 2025

10/10 Excellent

Joanna

Stayed 3 nights in May 2025

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay here. We stayed here for a night of our honeymoon. The staff were so friendly, helpful and went above and beyond for us. Would absolutely stay here again!
Stayed 1 night in May 2025