Hotel St Moritz, Queenstown - MGallery

5.0 star property
Family-friendly 5-star hotel with free WiFi

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Photo gallery for Hotel St Moritz, Queenstown - MGallery

Daily buffet breakfast (NZD 45 per person)
Miscellaneous
Guest Room, Balcony, Lake View
Meeting facility
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
10-18 Brunswick Street, Queenstown, 9348
  • Place, TSS Earnslaw Steamship
    ‪5 min walk‬
  • Place, Kiwi and Birdlife Park
    ‪7 min walk‬
  • Place, Skyline Queenstown
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

Suite, Garden View (Alpine)

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Lake View (Alpine)

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Lake view

Guest Room, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Lake view

Guest Room

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Alpine)

8.0 out of 10
Very good
(9 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Balcony, Lake View (Alpine)

9.0 out of 10
Wonderful
(12 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Lake view

Guest Room, Garden View

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Guest Room, Balcony, Lake View

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Lake view

Suite, 2 Bedrooms, Lake View

  • Sleeps 5
  • 2 Double Beds

About the area

Queenstown

Central Queenstown getaway .At this Queenstown City Centre hotel, you'll be within a 5-minute walk of Lake Wakatipu and SKYCITY Wharf Casino. Steamer Wharf and TSS Earnslaw Steamship are also within half a mile (1 km).

What's nearby

  • Steamer Wharf - 3 min walk - 0.3 km
  • TSS Earnslaw Steamship - 5 min walk - 0.5 km
  • Kiwi and Birdlife Park - 7 min walk - 0.6 km
  • Queenstown Mall - 8 min walk - 0.7 km
  • Skyline Queenstown - 8 min walk - 0.7 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Smiths Craft Beer House - ‬6 min walk
  • ‪Saigon Kingdom - ‬4 min walk
  • ‪Finz - ‬4 min walk
  • ‪Pub On Wharf - ‬5 min walk
  • ‪Bella Cucina - ‬7 min walk

About this property

Hotel St Moritz, Queenstown - MGallery

Family-friendly 5-star hotel with free WiFi
Hotel St Moritz, Queenstown - MGallery offers its guests 2 hot tubs and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A library, multilingual staff, and ski storage are also featured at the luxury Hotel St Moritz, Queenstown - MGallery. For a fee, parking is available.

This 5-star Queenstown hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 7 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1998
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (NZD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 22.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22.50 for children
  • Covered self parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Hotel St Moritz, Queenstown - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mitchell Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 star hotel with actual 5 star service. Great to finally stay somewhere , where the service meets the reputation. Wonderful stay, cannot recommend highly enough. The hill up to the hotel probably isn't the best if you are lacking mobility but was fine for us and equalled awesome views from the room
Stayed 7 nights in Sep 2025

10/10 Excellent

Susannah

Stayed 2 nights in Oct 2025

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
hotel parking cost NZD30/night, walk to the city center is 10min downhill but return steep uphill. good amenities. v.good brkfst for nz standards.
Stayed 3 nights in Oct 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Graeme

Stayed 2 nights in Oct 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Views and Excellent Service

Hotel St Moritz in Queenstown had beautiful views from our room — a real highlight each morning. The staff were incredibly helpful and made everything easy, from check-in to local tips. It’s a stylish, comfortable place that feels both relaxed and well run and made our honeymoon special. Excellent breakfast with a view too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Yew hock

Stayed 4 nights in Oct 2025

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel within walking distance from downtown. Room and views are amazing. Staff was warm and friendly. Would definitely come back!
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Really lovely room, we had a suite and it was really well laid out, lots of nice touches. Breakfast was nice too and stunning views of the lake. My only wish was that they light the fire in reception and/or the dining room as it would have been cosy and it was very cold!
Stayed 3 nights in Sep 2025

8/10 Good

Nick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, great location and view. Only downside room only had single small window and walk up hill requires a level of fitness.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Lee, BUCKEYE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, warm and welcoming property. The staff were all so pleasant and helpful. Would stay here again and recommend it!
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unreal experience
Stayed 2 nights in Sep 2025

6/10 Okay

Lilla

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant idea being able to skip the room being served and receive a $20 voucher each day to use in the restaurant/bar. This property isn’t good for people with mobility issues due to the hill you need to walk up to get to it from town. Beautiful view and lovely room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shaun, Mountain Creek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - stayed in suite but recommend 4th floor and not ground. Breaky excellent / staff great - prob second best hotel have stayed in…next the Gleneagles; which is pretty posh
Stayed 5 nights in Sep 2025

6/10 Okay

David, Bilgola Plateau

Stayed 1 night in Sep 2025

6/10 Okay

Simon

Stayed 4 nights in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with amazing views

Really enjoyed our stay in Queenstown, everything is pretty expensive but this hotel made us feel welcome and comfortable
Stayed 5 nights in Aug 2025

10/10 Excellent

Luke

Stayed 1 night in Sep 2025

10/10 Excellent

Etienne Jakobus de

Stayed 2 nights in Sep 2025

10/10 Excellent

Mohammed

Stayed 5 nights in Aug 2025

10/10 Excellent

JIANGYING

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Jul 2025