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Hulbert House

5.0 star property
5-star luxury lodge in Queenstown City Centre

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Photo gallery for Hulbert House

Interior
Premium Room | Garden view
O'Sullivan Studio
Restaurant
Sports facility

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
68 Ballarat Street, Queenstown, 9300
  • Queenstown Gardens
    ‪5 min walk‬
  • Queenstown Mall
    ‪5 min walk‬
  • Skyline Queenstown
    ‪10 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for O'Sullivan Studio

O'Sullivan Studio

O'Sullivan Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room

Grand Room

Grand Room

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Queenstown

Queenstown City Centre stay.With a stay at this Queenstown City Centre lodge, you'll be steps from Queenstown Arts Centre and St Josephs Parish. Queenstown Mall and Cookie Time are also within half a mile (1 km).
View more Lodges in QueenstownOpens in a new window

What's nearby

  • Queenstown Gardens - 5 min walk - 0.5 km
  • Queenstown Mall - 5 min walk - 0.5 km
  • Kiwi and Birdlife Park - 8 min walk - 0.7 km
  • TSS Earnslaw Steamship - 8 min walk - 0.7 km
  • Skyline Queenstown - 10 min walk - 0.9 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Cookie Time - ‬4 min walk
  • ‪Miss Lucy's Woodfired Pizza and Bar - ‬8 min walk
  • ‪Red Rock Bar Cafe - ‬5 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Hulbert House

5-star luxury lodge in Queenstown City Centre
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A library, a terrace, and tour/ticket assistance are also featured at the luxury Hulbert House. Self parking and valet parking are free.

  • 1 building
  • 7 guestrooms or units
  • 2 levels
  • Built in 1888
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bar or lounge
Hulbert House offers 7 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Queenstown lodge provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hulbert House Villa Queenstown
Hulbert House Villa
Hulbert House Queenstown
Hulbert House B&B Queenstown
Hulbert House B&B
Hulbert House Hotel Queenstown
Hulbert House B&B Queenstown
Hulbert House B&B
Hulbert House Queenstown
Bed & breakfast Hulbert House Queenstown
Queenstown Hulbert House Bed & breakfast
Bed & breakfast Hulbert House
Hulbert House Lodge
Hulbert House Queenstown
Hulbert House Lodge Queenstown

Hulbert House Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 21 out of 21 reviews
Rating 8 - Good. 0 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

James, Northville

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property! True 5 star service and accommodations. If I could give than 5 stars, I would! One of the best properties we have stayed at. Thanks to Jay and team for a memorable stay!! Highly recommended!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Zak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a standout experience for us. If you have the chance to stay here, do! The staff make this a very special experience - nothing is too great an ask. The breakfast is superb, the afternoon snacks, canapés and cakes is a lovely touch and we loved our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 4th trip to Hubert House and as always we had a great stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Hotel staff went above and beyond and were super friendly. Short walk to town and really well appointed
Stayed 1 night in Dec 2024

10/10 Excellent

aldean w

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we checked in until the time we departed, the staff at Hulbert House paid special attention to our every need. They were friendly, warm and very knowledgeable on local activities and restaurants. Breakfast was outstanding and drinks and snacks were available around-the-clock. And the suites were five-star all the way. We will return to this lovely place in 2025!!
Stayed 1 night in Oct 2024

10/10 Excellent

Jaleisa

Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay in Queenstown. Staff are the best and really look after you and make sure you have a great stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful character home, comfortable surroundings, and brilliant staff and service
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
A unique, friendly and calming place. I will certainly stay there again, given the opportunity.
Stayed 1 night in Feb 2024

10/10 Excellent

james

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place and the staff are exceptional, one of the best places we have ever stayed. We will be back.
Stayed 1 night in May 2021

10/10 Excellent

Kamran, elb

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service. Ala carte breakfast, decor & renovation of the old house, beautiful views from the terrace
Stayed 2 nights in Jan 2020

10/10 Excellent

Nancy, Seattle, Washington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hulbert House is the best place I have ever stayed. The property itself is gorgeous and its location perfect. But what made this place so special was the staff. My friend and I had just come off a Viking cruise, where half the staff and passengers, including us, became sick with a respiratory illness. On arrival the staff anticipated our every need, before we knew we had them. They brought ginger tea and honey to our rooms as we settled in. They then made dinner reservations for us and drove us into town and picked us up even though it was walkable, because we were sick. They made arrangements for us to be picked up the following morning for our Milford/Doubtful Sound overnight cruise. They kindly kept our luggage for us as we were going to return after the overnight cruise. When we returned it felt like a homecoming, we were greeted so warmly, and again with tea and honey. I can't recommend this place highly enough. Hulbert House is really a very special place.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old house renovated to the highest quality . Beautiful staff , they go to the next level making your stay very special. great position short walk into town . six beautifully decorated rooms. luxury king beds and linen. and what a great breakfast and coffee and cake all day. special mention to Jade and Jay the managers , such warm and special people .
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lucked into this spot as I rearranged my itinerary back to Queenstown. Upon arrival, I was greeted by Carolina, who knew my name and welcomed me to the Inn. The staff goes BEYOND and truly cares about your stay. The Inn itself is truly breathtaking. Beautiful design with intimate details and amenities - plush robes to the most luxurious bed! Jay and Carolina made my stay with providing excellent recommendations, dialogue, and food/drinks. I honestly don’t have the right words to capture this experience. If you are able to book this stay, you will not regret it! Did I mention there is an incredible wine/canopy hour/s and unbelievable breakfast? Again ... Im so looking forward to ‘returning home’ to the Inn. I teach hospitality and tourism and can only hope that my students will be able to replicate this type of hospitality and attention to detail.Also, the location is close to town center. A bit of a hill ... but helps you work off your dinner for a dessert at the Inn!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great and very central. The staff go out of their way to make you feel at home. It has 6 guest rooms, two upstairs and 4 in the first floor. We were placed in one of the two rooms upstairs. These are attic rooms with a nice view of the lake, but extremely small (less than 200 square feet or 20 square meter) with very low ceiling (7 feet or 2.5 meters in the center that reduces to 4 or 1.3 meters on the sides). The staff tried to put us into one of the first floor rooms that was much larger in the 2nd night of our stay, but that room was adjacent to the hotel entrance with high noise and frequent traffic. So, we decided to stay in the room. I would be still willing to go this hotel again, but will make sure to ask ahead of time to book me in one the three nicer rooms in the first floor. Note that the room rate is still the same!
Stayed 3 nights in Mar 2019

10/10 Excellent

Rpin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel, super convenient to town with very friendly and helpful staff. Would definitely repeat. Good breakfast too.
Stayed 3 nights in Aug 2018

10/10 Excellent

Cecilia Chung Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great service

Service was great and convenient location. The only downside is that there is no air condition - in the afternoon, the room can be hot.
Stayed 2 nights in Dec 2017

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hulbert House- Highlight of Our Trip

We could not have had a better stay at the Hulbert House. The accommodations were top notch and the service from the host staff made the stay worth every cent. There is a lovely full breakfast each morning and a happy hour each evening. The rooms had lovely decor and spared no detail. Easy three-minute walk to the heart of downtown. When we return to Queenstown, we will only stay here.
Stayed 3 nights in Nov 2017