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Sudima Queenstown Five Mile

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Frankton

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Photo gallery for Sudima Queenstown Five Mile

Remarkables View King
Lobby
Modern European cuisine
Front of property
Modern European cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa

Explore the area

Map
22 Grant Rd, Queenstown, Otago, 9300
  • Queenstown Event Centre
    ‪13 min walk‬
  • Queenstown Gardens
    ‪10 min drive‬
  • Skyline Queenstown
    ‪11 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe King

Deluxe King

Deluxe King

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin

Alpine View Twin

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King

Alpine View King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

1 bedroom, in-room safe, desk, soundproofing

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

1 bedroom, in-room safe, desk, soundproofing

Deluxe Family

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Accessible King

1 bedroom, in-room safe, desk, soundproofing

Accessible King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Queenstown

Frankton stay.Within a 15-minute walk of this Frankton hotel, you'll find Queenstown Event Centre and Alpine Aqualand. The Kingston Flyer and Lake Wakatipu are also within 2 miles (3 km).

What's nearby

  • Queenstown Event Centre - 13 min walk - 1.1 km
  • Remarkables Park Town Centre - 4 min drive - 2.9 km
  • Queenstown Gardens - 10 min drive - 8.8 km
  • Queenstown Mall - 10 min drive - 9.1 km
  • Skyline Queenstown - 11 min drive - 9.5 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 3 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Airspresso Airport Cafe Queenstown - ‬3 min drive
  • ‪Rata - ‬8 min drive
  • ‪Manaia Lounge - ‬3 min drive
  • ‪Pedro's House of Lamb - ‬9 min drive

About this property

Sudima Queenstown Five Mile

4.5-star luxury hotel, connected to a shopping center in Frankton
Sudima Queenstown Five Mile offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. The luxury Sudima Queenstown Five Mile also features spa services, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Free self parking is available.

This 4.5-star Queenstown hotel is smoke free.

  • 120 guestrooms or units
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Sudima Queenstown Five Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 376 out of 536 reviews
Rating 8 - Good. 124 out of 536 reviews
Rating 6 - Okay. 22 out of 536 reviews
Rating 4 - Poor. 10 out of 536 reviews
Rating 2 - Terrible. 4 out of 536 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Sam

Stayed 3 nights in Mar 2025

10/10 Excellent

Igor Henrique Nicacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great are and close to everything. Great and quiet room as well
Stayed 4 nights in Mar 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Melissa

Travelled with partner
Liked: Amenities
Overall really good! Would be amazing if it had stunning views
Stayed 6 nights in Mar 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and comfortable, friendly staff, good options with dinning and shopping.
Stayed 3 nights in Mar 2025

10/10 Excellent

RAJWANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place but very young and under training staff. They try their best but were not always able to answer questions which they should know.
Stayed 5 nights in Mar 2025

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly helpful staff, clean, great location with lots of coffee shops/restaurants nearby. close to town but also to the highway for day trips. (only minor downside for us were the SUPER soft beds and pillows, we just prefer firmer options. they may have had some we just didn't ask)
Stayed 2 nights in Mar 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bed on our trip through NZ!
Stayed 1 night in Mar 2025

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If they have a microwave it will be great
Stayed 2 nights in Mar 2025

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice room

We loved this hotel. So comfy to have different types of pillows to choose from.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice room helpful staff.
Stayed 2 nights in Feb 2025

8/10 Good

Natasha

Stayed 2 nights in Feb 2025

10/10 Excellent

Ty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. It shares a parking lot with a stores. It is close to places to eat and away from the hustle and bustle of downtown Queenstown. Yet it is a 15 minute drive to downtown. It is about 5 minutes from the airport. Very clean good staff. I would highly recommend it.
Stayed 4 nights in Feb 2025

6/10 Okay

Munindra

Stayed 1 night in Feb 2025

10/10 Excellent

jairan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel easy access to everything great service
Stayed 2 nights in Feb 2025

10/10 Excellent

Abhijit

Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

A nice change from the hassle of Qtown
Stayed 2 nights in Feb 2025

8/10 Good

Cody

Stayed 1 night in Feb 2025

10/10 Excellent

Jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Suzzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Convenient shopping area and an easy bus ride to town.
Stayed 5 nights in Feb 2025

10/10 Excellent

Karthik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Frankton, bus access to Queenstown. Hotel itself is upscale with nearby spa and restaurants. Highly recommend!
Stayed 5 nights in Feb 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flight cancelled and needed a place to stay near airport. Lovely spot!
Stayed 1 night in Feb 2025