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4.8 out of 5

"my husband and i loved the food and the prices where reasonable. The only sugestión will be that the room needs an extra mirror outside the restroom. " More

By a verified traveller on Wed 19 Feb 2020

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Hotel Description

3.5-star Beaux Arts hotel near Foch Square

Heart of Quito

A stay at this La Mariscal hotel places you within half a mile (1 km) of Foch Square and 3 miles (5 km) of Independence Square. Catedral Metropolitana de Quito and Quicentro Shopping are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Free self parking, a terrace, and a snack bar/deli are also offered.

Free WiFi, LCD TVs

The 100 soundproofed guestrooms offer free WiFi and room service. LCD TVs come with cable channels, and other amenities include premium bedding and down comforters.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
C$76* Per night/room 25 Jun. - 26 Jun.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Room (Twin)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Reina Isabel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Reina Isabel

Everyone (3) Couples (1)
5 out of 5
my husband and i loved the food and the prices where reasonable. The only sugestión will be that the room needs an extra mirror outside the restroom.

Posted by on 19 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Hotel Reina Isabel

Dear Ana Thanks a lot for your visit, we are glad you enjoyed your stay with us and thank you for your recommendation. We hope you are coming back soon. Best Regads,

5 out of 5
NEEDS WATER PRESSURE AND LET PEOPLE TAKE FOOD TO THERE ROOM FOR BREAKFAST

Posted by on 9 Dec. 2018

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4 out of 5
Pros: The biggest asset this hotel has is the staff. Extremely helpful and friendly people.
Cons: The food can definitely be improved.
Location: You can take the Quito Tour bus that will take you around historic Quito for only $15 per person. Transportation is cheap so it's easy to get around.
The hotel has a doorman greeting you as you come in or leave the hotel. The check in and out of the hotel is very fast and efficient. Staff very helpful friendly. There is a gym and the best part of it is the personal trainer who is AMAZING at no extra cost. The room was cleaned daily. Breakfast was included and had a good selection of fruits, juices, pastries. You can even order an omelette! The servers were all GREAT people. The food for lunch and dinner was not great though. There is a park close by and a market where you can buy souvenirs. There is also a leather store (good affordable merchandise), mini-market (for emergency drinks or snacks) and a hair salon (unbelievable cheap prices) right next to the hotel. Great view from the bedroom too.

Posted by , from Queens, New York on 17 Jul. 2018

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Comment from Hotel Management

17 Jul. 2018 by Audrey Brizuela

Dear Eve,Thanks for your incredible review! We are happy that you enjoyed your stay. We Will review all aspects that can be improved and we hope to see you once again!

5 out of 5

nice hotel

Pros: everything
from breakfast to room comfort and service everything was just perfect, we loved our stay

Posted by , from Los Angeles on 21 Apr. 2015

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Comment from Hotel Management

3 Jul. 2018 by Juan Andres Chung

Dear Ed. Thank you for this comment. We´re very pleased you enjoyed your stay at Reina Isabel Hotel. Hope you can visit us again Regards

Property Features

Hotel Reina Isabel offers its guests a health club and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 377 square feet (35 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Reina Isabel. Free self parking is available. This 3.5-star Quito hotel is smoke free.

  • 100 guestrooms or units
  • 7 levels
  • 2 buildings
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mariscal Sucre Intl. Airport (UIO) (36.2 km / 22.5 mi)
  • Parking: Free self parking

Room Amenities

Hotel Reina Isabel offers 100 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Heating

Food & Drink

The hotel hosts a free manager's reception daily.

Hotel Reina Isabel has a restaurant on site.

Lumo Restaurante - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Reina Isabel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Parking height restrictions apply
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 9 for adults and USD 9 for children (approximately)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Isabel Reina
  • Hotel Reina
  • Hotel Reina Isabel
  • Hotel Reina Isabel Quito
  • Reina Isabel Hotel
  • Reina Isabel Quito
  • Reina Isabel
  • Hotel Reina Isabel Hotel
  • Hotel Reina Isabel Quito
  • Hotel Reina Isabel Hotel Quito

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.