Book Cheap Hotels in Rayne

So convenient to airport! Although, my daughter was very concerned about our arrival (she had valid reasons) called and left a message that was never delivered.

My daughter and I were looking for an historical place with charm and comfort, and we found it at the Rose and Crown. First and foremost, the staff was excellent! Liz and Tatiana were so welcoming and helpful at the front desk. They went above and beyond what we expect in hospitality! The restaurant/pub staffers were friendly and efficient, their food was delicious and the beer was good. We had a split trip (2 nights in Colchester, then off to other parts and back for two more nights in Colchester, which we again reserved at the Rose and Crown because of our initial experience with them) so we got to have rooms in both the old and new section of the hotel. The rooms, even in the old section, were modern, comfortable, and bright (they did have dark shades to pull down so you aren't woken up by the sun) but the halls retained their centuries old charm. Amenities included iron and ironing board, nice toiletries, coffee, tea, and cookie tray. Nice television too. There was no in room refrigerator, but none of the hotels we stayed at on this trip (all were three stars) had these and we didn't miss them. The tap water was fine with no funny taste though bottled water was also provided in the room at no extra cost.

Not bed for a hop in 5 hour night sleep they just forget to wake me up in the morning which cost me the Taxi waiting time and almost missed the flight

To be in the customer service industry you have to want to serve. The staff at this hotel are completely unaware of that and leadership usually starts at the top!from not picking up the guests phones for over ten minutes to being short and even slightly rude at checkin or when guests ask for amenities, this place was positively hostile. The shuttle took so long to come I had to talk to the airport which is easy enough but be warned you have To climb 200 stairs!

We stayed in 2 rooms for a family party in Harlow and would thoroughly recommend the hotel. The staff were very polite and helpful, the rooms were clean and well presented. My in-laws loved the breakfast, especially the fried eggs. Nothing fancy but great value for money.

An old and tired facility desperately in need of updating. The carpets throughout the whole building were worn, though everything was clean. Both beds in our room were well past their usable life span and we could feel the bed springs. Probably the worst condition of a bed we have ever experienced in a hotel. We did not have time to register our complaints with the hotel management but would have done so if time had permitted.