While this hotel looks good at first glance, the emergency exit sign at my hally was broken, the fire exit door handle was broken so it would be impossible to open it in case of a fire, the smoke alarm in my room was hanging from the ceiling by wires and not secured to the ceiling. In addition, when I checked in at the desk, they had no record of my Expedia booking, which was prepaid. Fortunately I was able to show them the booking confirmation and payment receipt and they had a room available, but it took a half hour at the lobby desk while the employee made several calls to figure out what to do. Then I went through it all again checking out with a different staff person who wanted to charge me since the replacement room showed no payment. Another half hour proving I paid Expedia, but there was nothing in their system!