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La Caserne Chanzy Hotel & Spa, Autograph Collection

Art Deco hotel in Reims City Centre

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Photo gallery for La Caserne Chanzy Hotel & Spa, Autograph Collection

View from property
Creator video
Restaurant
Lobby
Minibar, in-room safe, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pool

Explore the area

View in a map
18 RUE TRONSSON DUCOUDRA, Reims, 51100
  • Place, Notre-Dame de Reims
    ‪1 min walk‬
  • Place, Reims Arena
    ‪15 min walk‬
  • Place, Veuve Clicquot-Ponsardin
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony (Cathedral View)

Junior Suite, 1 King Bed, Balcony (Cathedral View)

Junior Suite, 1 King Bed, Balcony (Cathedral View)

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Balcony

Junior Suite, 2 Single Beds, Balcony

Junior Suite, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(20 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Cathedral View)

Room, 1 King Bed (Cathedral View)

Room, 1 King Bed (Cathedral View)

9.2 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Courtyard View

Room, 2 Single Beds, Courtyard View

Room, 2 Twin Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Reims

Reims City Centre stay.With a stay at this Reims City Centre hotel, you'll be steps from Statue of Joan of Arc and Notre-Dame de Reims. Museum of Fine Arts and Reims Opera are also within half a mile (1 km).

What's nearby

  • Notre-Dame de Reims - 1 min walk - 0.2 km
  • Auguste Delaune Stadium - 11 min walk - 0.9 km
  • Reims Arena - 15 min walk - 1.3 km
  • St. Remi Basilica - 17 min walk - 1.5 km
  • Veuve Clicquot-Ponsardin - 4 min drive - 2.6 km

Getting around

  • Reims Station - 12 min walk
  • Paris Charles de Gaulle Airport (CDG) - 85 min drive

Restaurants

  • ‪La Grande Georgette - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Au Bureau Reims Cathédrale - ‬1 min walk
  • ‪Gueuleton - ‬4 min walk
  • ‪Café du Palais Restaurant - ‬2 min walk

About this property

La Caserne Chanzy Hotel & Spa, Autograph Collection

Art Deco hotel in Reims City Centre
La Caserne Chanzy Hotel & Spa, Autograph Collection offers its guests a full-service spa, an indoor pool, and a health club. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 2 meeting rooms. A sauna, spa services, and a terrace are also featured at the business-friendly La Caserne Chanzy Hotel & Spa, Autograph Collection. Parking is available for a fee.

This Art Deco Reims hotel is smoke free.

  • 89 guestrooms or units
  • 5 levels
  • Built in 1924
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
La Caserne Chanzy Hotel & Spa, Autograph Collection offers 89 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Reims hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Spa Deep Nature has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (EUR 25 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Detached private bathroom
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel
La Caserne Chanzy Hotel & Spa, Autograph Collection Reims
La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel Reims

La Caserne Chanzy Hotel & Spa, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 331 reviews
Rating 8 - Good. 75 out of 331 reviews
Rating 6 - Okay. 19 out of 331 reviews
Rating 4 - Poor. 9 out of 331 reviews
Rating 2 - Terrible. 3 out of 331 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ramandeep

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great restaurant
Stayed 2 nights in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jenry

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, fantastic location, super clean and 5-star service!!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel. For Europe, the room size was a big plus as I was traveling with kids. The view of the Cathedral from our window was spectacular. It was overall a fantastic place!
Stayed 2 nights in Jun 2025

8/10 Good

Adele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small but beautiful. Clean and bright and lots of sockets exactly where you need them which is always appreciated. While I didn’t have breakfast my friends did and the staff, whilst lovely, were sparse and orders for fresh eggs etc once taken took a long time to arrive. Coffee from a machine is sale not what I would expect from a five star hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martha

Stayed 5 nights in May 2025

10/10 Excellent

Alan

Stayed 2 nights in May 2025

8/10 Good

Regina

Stayed 1 night in Jun 2025

10/10 Excellent

melanie, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with spacious rooms and amazing views of the cathedral. Staff helped us arrange a champagne tour. Also helped with taxi bookings. Lovely lobby.
View from room with large balcony
Stayed 2 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Patricia, Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Staff was extremely helpful getting us in restaurant without reservations.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 10/10 in so many ways. The hotel is chic, has friendly and helpful staff, has gorgeous rooms and is just a great vibe. After leaving stuff in the room and also needing to send it to another location they could not have been more helpful. This made my Reims holiday just perfect and the restaurant Little Georgette is icing on the cake. You must stay here!
Stayed 3 nights in Apr 2025

10/10 Excellent

B A

Fabulous place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

sabra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gelka

Liked: Property conditions & facilities
I highly recommend this hotel..
Stayed 1 night in Apr 2025

8/10 Good

Glenda, Vancouver

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Lovely and quiet stay but housekeeping was surprisingly poor
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tormod

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

This was our first time staying at this hotel. Our stay was so pleasant and so amazing. We are from Texas and everyone was so helpful and spoke English and the room was so comfortable a little tiny but yet so comfortable. Our room had the Cathedral view, which was breathtaking. The shower was amazing. The staff, the valet, The servers in the restaurant were also amazing. Thank you for a wonderful stay. We’ll see you next year.
Stayed 2 nights in Mar 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with a perfect location. Their valet parking is very helpful. The rooms were spacious and the bed was incredibly comfortable. A perfect hotel for any stay in Reims.
Stayed 1 night in Mar 2025

4/10 Poor

Monique

Travelled with family
Disliked: Property conditions & facilities, room comfort

Far from a 5 stars

The only good thing about the hotel is its location, right in front of the Cathedral. The room is very dark and small, and the decor doesn't help at all. The armchair is large and takes up all the space next to the closet. If you can even call it a closet. The hotel doesn't provide water in the rooms. The sink was clogged and leaking. It was impossible to regulate the temperature in the room, which looked more like the Sahara desert. And what can I say about the view of the inner courtyard, which was nothing more than a view of the rooftops? I could go on, but in short, this is not a 5-star hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Stayed 1 night in Feb 2025

10/10 Excellent

Michael, UCKFIELD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with a magnificent view of the Cathedral opposite. The Spa is wonderful so be sure to book a treatment!
Stayed 1 night in Jan 2025

10/10 Excellent

ragu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and very comfortable hotel and friendly knowledgeable staff
Stayed 3 nights in Jan 2025