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4.2 out of 5

"Looks and feels new. Staff helpful. " More

By a verified traveller on Fri 04 Nov 2022

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Hotel Description

3-star hotel near Rock Hill Galleria

In shopping district

You'll be within half a mile (1 km) of Rock Hill Galleria and 2 miles (3 km) of Manchester Meadows Park with a stay here. Cherry Park and Glencairn Gardens are also within 6 miles (10 km).

Free shuttle, parking

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $158* Per night/room 31 Mar. - 1 Apr.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Rock Hill, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Rock Hill, an IHG Hotel

Everyone (7) Couples (3) Family (2)
5 out of 5
Looks and feels new. Staff helpful.

Posted by , from PICKERING on 4 Nov. 2022

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4 out of 5
Everything fine

Posted by , from LEXINGTON on 10 Mar. 2023

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5 out of 5
Best bed ever. Amazing staff.

Posted by , from Chillicothe on 20 Dec. 2021

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Comment from Hotel Management

21 Dec. 2021 by Katrina Frazier

Thank you for taking the time to tell us about your experience at Holiday Inn Rock Hill. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Sincerely, Katrina Frazier General Manager

3 out of 5
The breakfast staff was good at serving and greeting people and the food adequate. The biggest problem was only 2 doors are available to get into the hotel. The front and back.

Posted by on 17 Apr. 2021

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Comment from Hotel Management

18 May 2021 by Jill/Sales

Dear Guest, Thank you for staying with us. We appreciate your feedback,

1 out of 5

Posted by on 27 Dec. 2020

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Comment from Hotel Management

28 Dec. 2020 by Wendy

Good afternoon, I'm so sorry you had such bad experience, please let me know how we can improve, thanks

5 out of 5
The location of the hotel was close to restaurants, malls and other shops.

Posted by on 7 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Sarah Lescault

Thank you for your feedback.

5 out of 5
The entire Hotel staff was very nice. Good experience.

Posted by on 23 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Kimberly

Dear Anonymous, Thank you so much for your awesome review and rating. I am so glad that you enjoyed your stay. We hope to have you again in the future. Thank You, Management

5 out of 5
The staff was very helpful and cheerful. The room was very comfortable, clean and quiet.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

4 Sep. 2019 by A. Curry

Thank you for your kind words! We are so glad you enjoyed your stay with us and found everything to be to your liking. We hope to see you again soon!

5 out of 5
Very nice property! All staff was respectful and friendly!

Posted by on 22 Jan. 2019

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3 out of 5
Cons: The service in the restaurant needs improvement. The waitress forgot most of our order and had to reminded or have someone else help us.
This was the second time we have stayed at this Holiday Inn and overall we were pleased with the property. The restaurant however was very disappointing. Our waitress forgot most of order, we had to ask for things from another waitress. The second waitress was very helpful and made up for the lack of service from our original server.

Posted by on 29 Jan. 2018

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About the Holiday Inn Rock Hill, an IHG Hotel

Location 503 Galleria Blvd, Rock Hill, SC 29730-6500

Property Features

Holiday Inn Rock Hill, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. Event space at this hotel measures 3272 square feet (304 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Rock Hill, an IHG Hotel. Free self parking is available.

  • 114 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 3272 sq ft of conference space
  • 304 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Rock Hill, an IHG Hotel offers 114 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Rock Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Holiday Inn Rock Hill, an IHG Hotel has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15–30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel ROCK HILL
  • Holiday Inn ROCK HILL
  • ROCK HILL Holiday Inn
  • Holiday Inn Rock Hill Hotel Rock Hill
  • Holiday Inn Rock Hill Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.