Sudima Lake Rotorua

4.0 star property
4-star eco-certified hotel near Polynesian Spa

Choose dates to view prices

Sudima Lake Rotorua

Photo gallery for Sudima Lake Rotorua

Indoor pool
Front of property
Family Room
Breakfast, lunch and dinner served
Reception

Overview of Sudima Lake Rotorua

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
1000 Eruera Street, Rotorua, 3201
  • Popular LocationPolynesian Spa5 min walk
  • Popular LocationTamaki Maori Village5 min walk
  • Popular LocationRedwoods Whakarewarewa Forest7 min drive
  • AirportRotorua (ROT-Rotorua Regional)17 min drive

Room options

Family Room

  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Superior King

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Queen

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Triple Room

  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Superior Plus King

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Plus Twin

  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Rotorua

Central Rotorua getaway .Within a 5-minute walk of this Rotorua hotel, you'll find Polynesian Spa and Tamaki Maori Village. Also, Redwoods Whakarewarewa Forest is within 3 miles (5 km) and Skyline Rotorua is within 6 miles (10 km).

What's nearby

  • Polynesian Spa - 5 min walk
  • Tamaki Maori Village - 5 min walk
  • Rotorua Central Mall - 7 min walk
  • Skyline Rotorua - 7 min drive
  • Redwoods Whakarewarewa Forest - 7 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • McDonald's - 4 min walk
  • El Mexicano Zapata Express - 12 min walk
  • Scope Cafe Rotorua - 7 min walk
  • Saigon '60S Vietnamese Cuisine - 7 min walk
  • Columbus Coffee - 7 min walk

About this property

Sudima Lake Rotorua

4-star eco-certified hotel near Polynesian Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3477 square feet (323 square meters) and includes conference space. An indoor pool, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Sudima Lake Rotorua. Free self parking is available.

This 4-star Rotorua hotel is smoke free.

  • 247 guestrooms or units
  • 3477 sq ft of conference space
  • 323 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sudima Lake Rotorua offers 247 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: NZD 35 for adults and NZD 17 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Premium channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 1001 reviews" "
Rating 8 - Good. 421 out of 1001 reviews" "
Rating 6 - Okay. 190 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Alison

Travelled with partner
Liked: Staff & service, amenities
Convenient location, comfy bed, and such friendly staff. However, as others have noted, the property is in urgent need of a refresh. Fittings are outdated and the bathroom had a lot of grime and mould. Still a reasonable option for a short stay, but not the best value considering these drawbacks.
Stayed 1 night in Jan 2024

4/10 Poor

Oscar

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old facilities, looks like a 70s hotel room. Unpleasant smelly room (not the typical sulphur from the city but rather like a cheesy-like aroma). They didn’t clean the room but rather put some towels on the floor outside. And to make it worst, they decided to interrupt the supply of hot water at 10:00 am or so, without even informing! Too expensive for an old hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately our stay was for one night only, but was really pleased with our accommodation. If that way again will definitely stay there.
Stayed 1 night in Jan 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to things
Stayed 4 nights in Dec 2023

8/10 Good

Mohd Ayub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Pardeep

Travelled with family
Liked: Cleanliness, amenities
They need to work on cleanliness and need to upgrade the television, their old model, no Netflix or Amazon, prime Disney, hot-star etc etc
Stayed 1 night in Jan 2024

8/10 Good

MaryLou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located on the shore of the lake, beside the Government Gardens and within a short walk of the city centre. The hotel has good facilities, including a restaurant and a pool, with discounted access provided to the nearby Polynesian Spa. The room was comfortable. The staff were good.
Stayed 3 nights in Jan 2024

8/10 Good

Puneetpal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Prabashni

Liked: Cleanliness, staff & service
Tissue box was filled with like toilet paper into half.drinking glass was very dirty.
Stayed 2 nights in Jan 2024