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Sudima Lake Rotorua

4.0 star property
4-star eco-certified hotel near Lake Rotorua

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Photo gallery for Sudima Lake Rotorua

Indoor pool
In-room safe, desk, laptop workspace, blackout drapes
Deluxe Suite
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pool
  • Air conditioning

Explore the area

Map
1000 Eruera Street, Rotorua, 3201
  • Tamaki Maori Village
    ‪5 min walk‬
  • Polynesian Spa
    ‪8 min walk‬
  • Skyline Rotorua
    ‪7 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe Family

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Triple

In-room safe, desk, laptop workspace, blackout drapes

Classic Triple

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Twin

Classic Twin

Classic Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

In-room safe, desk, laptop workspace, blackout drapes

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Family

Classic Family

Classic Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

Accessible King

Accessible King

  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

Central Rotorua getaway .Within a 5-minute walk of this Rotorua hotel, you'll find Lake Rotorua and Polynesian Spa. Also, Tamaki Maori Village is within half a mile (1 km) and Redwoods Whakarewarewa Forest is within 3 miles (5 km).

What's nearby

  • Tamaki Maori Village - 5 min walk - 0.5 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Eat Street - 10 min walk - 0.9 km
  • Redwoods Whakarewarewa Forest - 5 min drive - 3.6 km
  • Skyline Rotorua - 7 min drive - 5.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Scope Cafe Rotorua - ‬7 min walk
  • ‪Pizza Hut - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬7 min walk
  • ‪El Mexicano Zapata Express - ‬12 min walk

About this property

Sudima Lake Rotorua

4-star eco-certified hotel near Lake Rotorua
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3477 square feet (323 square meters) and includes conference space. An indoor pool, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Sudima Lake Rotorua. Free self parking is available.

This 4-star Rotorua hotel is smoke free.

  • 247 guestrooms or units
  • 3477 sq ft of conference space
  • 323 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sudima Lake Rotorua offers 247 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Spanish

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 288 out of 1001 reviews
Rating 8 - Good. 409 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jasmine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff are friendly, the room smelt of mildew or mold. It hadn't been dusted in a while as the surfaces (ie. On top of the fan and light switches) were visibly dusty. The sheets were clean. The pool wasn't reflective of what was shown in the pictures.
Stayed 1 night in Mar 2025

8/10 Good

Johnathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was average and not well sound proofed. Smokers and people talking when walking to their room was disruptive. It is nice and handy to town
Stayed 1 night in Mar 2025

6/10 Okay

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service
The place just needs a makeover, great spot
Stayed 2 nights in Mar 2025

6/10 Okay

Hiroko

Travelled with family
Liked: Staff & service
The staffs are friendly . The hotel building is old but the room is ok . The safety box was broken .
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Davin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all round. Cocktails were especially good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem

Beautiful location. Outstanding room service, best meals we had in NZ! Friendly people and each location is stunning
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne, Bend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel and would definitely stay there again. It is a perfect location, easy walking distance to the Polynesian Spa next door as well as the town. The facility is a bit old but it is a good value. The pool was small but it was still easy to swim laps. Overall very pleased!
Stayed 2 nights in Feb 2025

6/10 Okay

David

Stayed 3 nights in Feb 2025

8/10 Good

John David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Rotorua and a minute walk from the Polynesian Spa. Also easy to walk to central city area with lots of restaurants. Room was spacious and staff was very nice. Would stay again if in the area.
Stayed 1 night in Feb 2025

6/10 Okay

Melodie

Stayed 1 night in Jan 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and stay were great
Stayed 2 nights in Feb 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Handy to sights.
Stayed 2 nights in Feb 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost 5 star

Great stay, although, knowing we had a baby with us I probably it would have been good not to have a dual queen bed set up as we barely had space for the portacot. Also fridge needs to be looked at as it was like a warm cupboard and wouldn’t go cold. Which was not ideal in the lead up to the ultra marathon. Other than that, friendly staff and great amenities
Stayed 1 night in Feb 2025

8/10 Good

Edward, Jupiter

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised by the sulphur smell from the Rotorua lake. Check in was easy and efficient. Room was clean. Bed comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Stayed 1 night in Jan 2025

2/10 Terrible

Fraser

Travelled with partner
Disliked: Staff & service
My wife arrived first, our room was not ready so we were down graded from a king room to a room with 2 queen beds. This is not what I booked or paid for. The TV Blew up and took over an hour to be replaced. The bed was so hard I may as well have slept on the floor. Will never return.
Stayed 1 night in Jan 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Wayne

The hotel is ok but more disclosure is needed about the sulphur smell (stench).
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway option

Lovely staff and tidy accom for weekend away. Close (walking distance)to poly pools restaurants and also supermarkets. Great accom choice for a weekend in Rotorua
Stayed 1 night in Jan 2025