Central Rotorua getaway .Within a 5-minute walk of this Rotorua hotel, you'll find Polynesian Spa and Tamaki Maori Village. Also, Redwoods Whakarewarewa Forest is within 3 miles (5 km) and Skyline Rotorua is within 6 miles (10 km).
What's nearby
Polynesian Spa - 5 min walk
Tamaki Maori Village - 5 min walk
Rotorua Central Mall - 7 min walk
Skyline Rotorua - 7 min drive
Redwoods Whakarewarewa Forest - 7 min drive
Getting around
Rotorua (ROT-Rotorua Regional) - 12 min drive
Restaurants
McDonald's - 4 min walk
El Mexicano Zapata Express - 12 min walk
Scope Cafe Rotorua - 7 min walk
Saigon '60S Vietnamese Cuisine - 7 min walk
Columbus Coffee - 7 min walk
About this property
Sudima Lake Rotorua
4-star eco-certified hotel near Polynesian Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3477 square feet (323 square meters) and includes conference space. An indoor pool, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Sudima Lake Rotorua. Free self parking is available.
This 4-star Rotorua hotel is smoke free.
247 guestrooms or units
3477 sq ft of conference space
323 sq m of conference space
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Garden
Newspapers in lobby (free)
Television in lobby
Bellhop
Elevator
No smoking on site
Bar or lounge
Dining venue
Sudima Lake Rotorua offers 247 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.
Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Awards and affiliations
Eco-Certified Property This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Mandarin), English, Hindi, Spanish
Property amenities
Family friendly
Free cribs/infant beds
Indoor pool
In-room child care (surcharge)
Laundry facilities
Refrigerator
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Buffet breakfast available for a fee daily 6:00 AM–10 AM: NZD 35 for adults and NZD 17 for children
1 restaurant
1 bar
Room service available
Things to do
Indoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
Premium channels
TV
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Heating
Pillow menu
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Food and drink
Electric kettle
Free tea bags/instant coffee
Refrigerator
More
Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17 for children
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.
We should mention
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National rating
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua
Sudima Lake Rotorua Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 280 out of 1001 reviews" "
10 - Excellent
280
Rating 8 - Good. 421 out of 1001 reviews" "
8 - Good
421
Rating 6 - Okay. 190 out of 1001 reviews" "
6 - Okay
190
Rating 4 - Poor. 79 out of 1001 reviews" "
4 - Poor
79
Rating 2 - Terrible. 31 out of 1001 reviews" "
2 - Terrible
31
8.0/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Good
Alison
Travelled with partner
18 Jan 2024
Liked: Staff & service, amenities
Convenient location, comfy bed, and such friendly staff. However, as others have noted, the property is in urgent need of a refresh. Fittings are outdated and the bathroom had a lot of grime and mould. Still a reasonable option for a short stay, but not the best value considering these drawbacks.
Very old facilities, looks like a 70s hotel room. Unpleasant smelly room (not the typical sulphur from the city but rather like a cheesy-like aroma). They didn’t clean the room but rather put some towels on the floor outside. And to make it worst, they decided to interrupt the supply of hot water at 10:00 am or so, without even informing!
Too expensive for an old hotel.
The hotel is conveniently located on the shore of the lake, beside the Government Gardens and within a short walk of the city centre. The hotel has good facilities, including a restaurant and a pool, with discounted access provided to the nearby Polynesian Spa. The room was comfortable. The staff were good.