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Ruthin Castle Hotel

4.0 star property
Family-friendly boutique hotel with free WiFi

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Photo gallery for Ruthin Castle Hotel

Bar (on property)
Garden
Exterior
Deluxe Suite, 1 King Bed (Prince of Wales)
Exterior

Popular amenities

  • Air conditioning
  • Parking available

Explore the area

Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Ruthin Gaol
    ‪2 min walk‬
  • Ruthin Craft Centre
    ‪2 min walk‬
  • Ruthin Castle
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

About the area

Ruthin

In Ruthin .At this hotel, you'll be steps from Ruthin Craft Centre and Ruthin Gaol. Nantclwyd y Dre and Llangollen Motor Museum are also within half a mile (1 km).

What's nearby

  • Ruthin Gaol - 2 min walk - 0.2 km
  • Ruthin Craft Centre - 2 min walk - 0.2 km
  • Ruthin Castle - 6 min walk - 0.6 km
  • Clwydian Range And Dee Valley - 4 min drive - 3.3 km
  • Moel Famau Country Park - 15 min drive - 5.9 km

Getting around

  • Penyffordd Station - 20 min drive
  • John Lennon Airport (LPL) - 67 min drive

Restaurants

  • ‪Feathers Inn - ‬4 min walk
  • ‪The Druid Inn - ‬8 min drive
  • ‪Boars Head - ‬3 min walk
  • ‪The Raven Inn - ‬11 min drive
  • ‪Three Pigeons Inn - ‬7 min drive

About this property

Ruthin Castle Hotel

Family-friendly boutique hotel with free WiFi
Ruthin Castle Hotel offers its guests a full-service spa, 5 hot tubs, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Ruthin Castle Hotel. Parking is available for a fee.

This 4-star Ruthin hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1277
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ruthin Castle Hotel offers 58 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Bazaar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Welsh

Similar properties

Front of property

The Wild Pheasant Hotel & Spa

  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 623 reviews
The price is CA $145
CA $174 total
includes taxes & fees
Aug 10 - Aug 11
The Wild Pheasant Hotel & Spa

Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: GBP 35 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; hot tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Barclaycard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Ruthin Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1004 reviews
Rating 8 - Good. 294 out of 1004 reviews
Rating 6 - Okay. 147 out of 1004 reviews
Rating 4 - Poor. 64 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the Castle! Rooms always clean and warm, Staff always friendly. Hope to see you again next month!
Stayed 1 night in Apr 2025

10/10 Excellent

Erid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely stay in a beautiful hotel really friendly staff outside furniture could be looked after better but great stay overall
Stayed 2 nights in Apr 2025

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the end of the day this is a very old building I really liked it it’s not modern or up to date but it has bags of charm and lots of personality the food looked good but I am a roast dinner meat and three vegs sort of guy so it’s not my thing but on the whole a most relaxing and enjoyable stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed , lovely bathroom , noticed some mold bottom of wall under bedroom window, windows not shutting properly, excellent customer service, and breakfast
Stayed 1 night in Apr 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay

We stayed overnight at Ruthin castle hotel as my son was getting married there. The room was spacious and comfortable, the staff were very friendly and helpful and the breakfast was delicious
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

B

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay at a stunning location

Fabulous stay here. Stunning location full of history and the grounds are beautiful. The staff were lovely, helpful, professional and the food at breakfast and the evening meals were delicious. Didn’t get chance to sample the spa this time but will be returning to do so. Many thanks for such a wonderful time.
Stayed 2 nights in Apr 2025

10/10 Excellent

D j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jinette

Travelled with partner
Liked: Cleanliness, staff & service
The room was lovely and clean, we stayed for a wedding the breakfast was awful, we booked for 930 pastries were the tiniest croissant i have ever seen, coffee flasks empty has to ask, orange juice in a glass dispenser, below the tap, tipped it to fill one glass asked for more, this was emptied in didnt make any difference. Hot breakfast cold either under done n cold or over cooked n hard or nothing in the bain marie, kept having to ask for anything no one monitored, all in all poor , we only live 5 mins away but this was supposed to be a treat wont be going again
Stayed 1 night in Apr 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful place to stay

Great hotel if you want to stay in a castle it is kept to a good standard considering it is a castle , the staff are more than helpful and are all wanting to please you , we had evening meal which was very good which we both enjoyed, we are on a gluten free diet and it was no problem at all for them, the breakfast the next day was also really good , the grounds are also very nice to walk around and explore, we both enjoyed staying here thanks to all the hard working staff we most likely will return
View of castle
Entrance
Stayed 1 night in Apr 2025

8/10 Good

Mohammad

Travelled with partner
Liked: Staff & service, amenities
Beautiful castle and surrounding, although room update is required. Carpets and furniture worn out. A tiny TV in the biggest room of the castle(Prince of Wales), need atleast 55 inch smart tv for the suxe of the room. Staff were lovely and polite. Altogether lovely castle hotel apart from the some renovation and changes which are needed.
Stayed 2 nights in Apr 2025

8/10 Good

Ben

Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the castle, always a great experience. Staff always friendly, room always clean and warm
Stayed 1 night in Mar 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary Stay

We had a Sunday lunch bought for us so as it was our wedding anniversary I booked a room for the night, a suite room, having a bedroom & separate comfy room. They were excellent although some distance from the reception & dining room.There were outside covered jaquises which we did not have time to use.We did however walk round the gardens which are well kept. The food was a roast which was good. Staff friendly & helpful. We would book again.
Stayed 1 night in Mar 2025

10/10 Excellent

Rhos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent food and good value

Check in was easy, bedrooms a good size and very comfortable beds. Heated towel rail & extractor not working. Tea & coffee facilities and a room safe. Cleaning staff could be a little more attentive during the stay. Food is very good quality and very well cooked, delightful dining room staff, thanks to Rory, Alex & Beth. Will return in the future to this ancient castle complete with peacocks!
Stayed 4 nights in Mar 2025

10/10 Excellent

Carol

Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sheila

Stayed 1 night in Mar 2025

8/10 Good

Lee

Liked: Staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gail

Liked: Staff & service, room comfort

Celebrating my retirement

We had a very pleasant 3 days stay it’s our third time here and we are looking forward to our next visit
Stayed 3 nights in Mar 2025

10/10 Excellent

Rhos

Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

Stayed 2 nights in Mar 2025

2/10 Terrible

NICHOLAS

Sorry we had a car crash on the way and never made it . Nightmare of a day .
Stayed 1 night in Mar 2025