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NH Collection Salzburg City

4.0 star property
4-star hotel near Mirabell Palace

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Photo gallery for NH Collection Salzburg City

View from room
Pillowtop beds, minibar, in-room safe, desk
Lobby
Meeting facility
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Franz-Josef-Str. 26, Salzburg, Salzburg, 5020
  • Mirabell Palace
    ‪6 min walk‬
  • Mozart's Birthplace
    ‪9 min walk‬
  • Salzburg Christmas Market
    ‪11 min walk‬
  • Salzburg (SZG-W.A. Mozart)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(48 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Pillowtop beds, minibar, in-room safe, desk

Family Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room (2Adults + 2Children)

Pillowtop beds, minibar, in-room safe, desk

Family Room (2Adults + 2Children)

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About the area

Salzburg

City Centre Salzburg stay.Within a 15-minute walk of this City Centre Salzburg hotel, you'll find Mirabell Palace and Salzburg Christmas Market. Linzer Gasse and St. Sebastian's Church are also within half a mile (1 km).

What's nearby

  • Mirabell Gardens - 5 min walk - 0.4 km
  • Mirabell Palace - 6 min walk - 0.6 km
  • Mozart's Birthplace - 9 min walk - 0.8 km
  • Salzburg Christmas Market - 11 min walk - 1.0 km
  • Salzburg Cathedral - 12 min walk - 1.1 km

Getting around

  • Freilassing-Hofham S-Bahn - 12 min drive
  • Salzburg Central Station - 13 min walk
  • W.A. Mozart Airport (SZG) - 23 min drive

Restaurants

  • ‪Gasthof Alter Fuchs - ‬3 min walk
  • ‪Good-Times at Goodman's - ‬3 min walk
  • ‪Ossi Spezialitäten - ‬2 min walk
  • ‪Ludwig - ‬4 min walk
  • ‪BioBurgerMeister - ‬3 min walk

About this property

NH Collection Salzburg City

4-star hotel near Mirabell Palace
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 4 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly NH Collection Salzburg City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Salzburg hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Salzburg City offers 140 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, German, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (EUR 29 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 to 32 per person
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel NH Salzburg City
Salzburg NH City
Nh Hotel Salzburg
Nh Hotels Salzburg
Nh Salzburg City Hotel Salzburg

NH Collection Salzburg City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 282 out of 440 reviews
Rating 8 - Good. 110 out of 440 reviews
Rating 6 - Okay. 30 out of 440 reviews
Rating 4 - Poor. 12 out of 440 reviews
Rating 2 - Terrible. 6 out of 440 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

DUDLEY QUENTIN

Travelled with partner
Liked: Amenities
Room was small but well-designed. Receptionists were great. Location is perfect
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in the heart of the Neustadt

Very nice hotel. Walking distance to everything, but still quiet at night. Staff were friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent breakfast, convenience and service!

Enjoyed our stay at NH. The breakfast was excellent -- so many options! The room was clean and the staff was responsive, professional and friendly. Online check-in and check-out is hassle-free. It was within walking distance of the train station and attractions. My only suggestion would be softer bed sheets. While I slept well and the bed was comfortable, the sheets did feel a little rougher/scratchier than I prefer. We will stay here again the next time we are in Salzburg!
Stayed 2 nights in May 2025

10/10 Excellent

Ng, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed in a few NH collection properties and they always exceed my expectations. Staff were wonderfully hospitable, friendly and polite. Hotel is within walking distance to the town area and the walk is a scenic route passing through the lovely walking bridge. Only issue with the hotel is the tight parking and entrance…. It’s pretty difficult to drive in.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Sharla

Stayed 2 nights in Apr 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
7 mins walk to main area . I would have preferred to be
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Great location, clean quiet hotel, friendly professional staff
Stayed 3 nights in Apr 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property didn’t have our reservation through Expedia when we arrived told us the systems weren’t talking so had to wait a half hour for them to get it figured out. Staff was kind and rooms were nice
Stayed 1 night in Mar 2025

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication wasnt good. Told breakfast went til noon. Not true. Time changed multiple times during our stay. Told if we didnt have room cleaned we got two "drink" vouchers for bar. Not true. Just beer or soda. Were told this after 6 drinks. Told bar was open til midnight every day. Not true. Came back to hotel for a drink and bar was closed at 7pm. Not a big issue, but just tell guests what the deal is. Staff was awesome! Very noisy hotel in am. Cant sleep much past 730am.
Stayed 4 nights in Apr 2025

10/10 Excellent

Fahrettin, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, nice hotel and great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Clyde, Guaynabo

Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, room was not great

The room did not match what I expected based on the description and was quite small for a supposedly ‘superior’ room. There was nowhere convenient to put the luggage and the room was quite dark. Also the bathroom had a sliding door which was odd and the shower tray was poorly designed. The only positives of the hotel for me were that the room had a window that I could open to get fresh air, the location of the hotel was great and the breakfast was pretty good. I also liked the gym.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a visit to Saltzburg. We have two young kids and they were brilliant with them.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yuen Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NH Collection in Salzburg

Stayed 3 nights in Feb 2025

8/10 Good

Charlie James

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Obsessive Housekeeping

Good location and nice hotel. Comfortable room and bed. Spoilt by housekeeping knocking on door or just walking in every 20 minutes from 8-12, despite having Do not Disturb sign…. which they then removed, so same knocking next morning.
Stayed 3 nights in Feb 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Lots of shopping and restaurants neaby. The hotel bar has great drinks and atmosphere. If your too lazy to leave, they also have great quick bites. The rooms are very clean and offer excellent amenities. The biggest 5 star rating about this hotel is the staff. They are fantastic. Very helpful and really nice to talk to. We changed our reservation to leave Vienna quicker than anticipated and are so thankful we did. To be honest, I thought I was going to go home disliking Austria because of the attitudes we faced in Vienna. Super grumpy unpleasant people no matter how friendly you are to them. We get along with anyone but my patience was tested in Vienna. Salzburg and the staff here turned it all around and we will happily come back to Salzburg. You will not go wrong with the NH hotels. The only downside, that may not be a downside for some, the beds are really hard in all NH hotels. We dont like them but the rest of the hotel is why we come back. Perhaps a pillow top menu would be a great option to provide?
Stayed 1 night in Dec 2024

10/10 Excellent

JULIET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - would definitely stay there again.
Stayed 4 nights in Dec 2024

8/10 Good

Meera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again.

Great place. Modern, but quaint. Location is perfect, everything is in walking distance to explore the City.
Stayed 2 nights in Dec 2024

8/10 Good

Bella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel less than 10 minutes away from Old Town. Lots of restaurants and cafes on surrounding streets! Great location, great fitness facility that provides free still water bottles. We were disappointed as a “pool” is listed on the amenities and a picture of a sauna was included as well, however these are NOT available. We intended on doing some laundry here as well, however it was pricey and we opted not to. Overall a great stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gem. A very short walk to the old town. Very close to Mirabel Gardens. The staff was very friendly, helpful. Will consider the this hotel again for future trips
Stayed 2 nights in Jan 2025

8/10 Good

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would get rid of mini bar in room. Would offer free breakfast
Stayed 2 nights in Dec 2024