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Hotel Folias San Agustín

3.0 star property
3-star beach hotel near English Beach

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Photo gallery for Hotel Folias San Agustín

Exterior
Front of property - evening/night
Spa treatment
Front of property
Free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Calle las Retamas, 17, San Bartolomé de Tirajana, 35100
  • Place, San Agustin Beach
    ‪5 min walk‬
  • Place, Las Burras Beach
    ‪5 min walk‬
  • Place, Sala Scala Gran Canaria Dinner Show
    ‪5 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪20 min drive‬

Room options

View all photos for Double Room, Balcony

Free WiFi, bed sheets

Double Room, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Free WiFi, bed sheets

Double Room, Balcony, Sea View

8.8 out of 10
Excellent
(35 reviews)
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, City View

View from room

Apartment, City View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony (3 pax)

Free WiFi, bed sheets

Double Room, Balcony (3 pax)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View (3 pax)

Free WiFi, bed sheets

Double Room, Balcony, Sea View (3 pax)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Ground Floor

Fridge, microwave, stovetop, cookware/dishes/utensils

Room, Ground Floor

  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the area

San Bartolomé de Tirajana

San Agustin stay.Your stay at this San Agustin hotel places you within 3 miles (5 km) of English Beach and Yumbo Shopping Center. Also, Maspalomas Dunes is within 3 miles (5 km) and Maspalomas Golf Course is within 6 miles (10 km).

What's nearby

  • Paseo Costa Canaria - 2 min walk - 0.2 km
  • San Agustin Beach - 5 min walk - 0.5 km
  • Las Burras Beach - 5 min walk - 0.5 km
  • Sala Scala Gran Canaria Dinner Show - 5 min walk - 0.5 km
  • English Beach - 6 min drive - 3.0 km

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive

Restaurants

  • ‪Bistro Me Gusta - ‬5 min walk
  • ‪Greek Taverna - ‬6 min walk
  • ‪Bar Tara Mélia Tamarindos - ‬6 min walk
  • ‪Restaurante Mälaren - ‬6 min walk
  • ‪Terraza Chillout Gorbea - ‬11 min walk

About this property

Hotel Folias San Agustín

3-star beach hotel near English Beach
Hotel Folias San Agustín offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A library, a terrace, and a vending machine are also featured at Hotel Folias San Agustín. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star San Bartolomé de Tirajana hotel.

  • 79 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Folias San Agustín offers 79 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (EUR 7 per day)
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Elevator (120 inch wide door)
  • Front entrance ramp

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 7 per day
  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 11:00 AM to 5:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel New Folias Maspalomas
New Folias Maspalomas
New Folias
Hotel New Folias San Bartolome de Tirajana
New Folias San Bartolome de Tirajana
Hotel Hotel New Folias San Bartolome de Tirajana
San Bartolome de Tirajana Hotel New Folias Hotel
New Folias
Hotel Hotel New Folias
New Folias Bartolome Tirajana
Hotel New Folias Hotel
Hotel New Folias San Bartolomé de Tirajana
Hotel New Folias Hotel San Bartolomé de Tirajana

Hotel Folias San Agustín Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 337 reviews
Rating 8 - Good. 158 out of 337 reviews
Rating 6 - Okay. 42 out of 337 reviews
Rating 4 - Poor. 7 out of 337 reviews
Rating 2 - Terrible. 7 out of 337 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein wirklicher Geheimtipp!

Meerblick&Blick auf den Park mit vielen Vogelarten inkl. Papageien. Sehr freudlches Personal. Alles fussläufig erreichbar. Schöne renovierte Zimmer. Es gibt nichts zu bemängeln. Blick, Ausstattung, Service, Lage, Freundlichkeit. Das Preis-Leistungsverhältnis ist nicht zu toppen.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria del Carmen Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

2/10 Terrible

Clifford

Given a room the size of a broom cupboard but main disappointment there was no balcony hated every minute lovely weather but couldn’t sit on a balcony. Bar closed at 4pm then nothing in the hotel had to walk up to the shopping center for a drink.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lovely beach. Restaurants, shops and transport links all within a few minutes walk. Hotel staff friendly and helpful. Comfortable room with balcony with sea view.
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the beach, sunlight on the balcony and a little park. Breakfast adequate, if not inspired. Annoying that the room safe had an extra daily charge. Nice touch that we got a take-with-you breakfast for a 5 am departure.
Stayed 3 nights in Feb 2025

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not my first time, Hotel its in very good location. Staffs are very friendly. Very clean, beds are ver comfortable
Stayed 6 nights in Feb 2025

6/10 Okay

Thomas

Travelled with family
Disliked: Staff & service, amenities
Nice place to stay as long as you don’t want any hospitality. Not catering for English tourists. Not helpful to give information, unless you break there so called rules around the pool ( no information given on rules ! ) no late checkout No cooperation reference slot for changing facilities. Go home with your bathing gear on .
Stayed 7 nights in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and clean and comfortable.
Stayed 19 nights in Jan 2025

6/10 Okay

Rosa María Alemán

Liked: Staff & service
The area around.
Stayed 4 nights in Jul 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet location, close enough to walk to restaurants and the sea. Lovely staff, clean and tidy accommodation, nice pool area, you can always get a sunbed due to the no holding sunbeds rule which is enforced. No 6am towels on sunbeds crew. Bliss!
Stayed 7 nights in Mar 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The New Folias is in a great location. We had beautiful seaviews from our room. Five minute walk to a lovely sandy beach. Shops and restaurants nearby. Good bus service to other resorts. Hotel staff welcoming and helpful.
Stayed 7 nights in Mar 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities generally good but hotel a little remote from shops and restaurants for those with arthritic knees and of a certain age. Also paving in the local area often loose or raised and a danger of tripping.
Stayed 28 nights in Feb 2024

6/10 Okay

Deborah

Stayed 5 nights in Feb 2024

8/10 Good

Wilma

Travelled with partner
Quiet safe place. A bit rundown
Stayed 10 nights in Jan 2024

8/10 Good

Randal

Liked: Cleanliness, staff & service, amenities
The property is in an excellent location, with sandy beaches, scenic coastal walking paths, and many shopping and dining options nearby. If you’re looking for a room with a view, I’d definitely suggest going for a sea view room. You’ll get to enjoy the beautiful ocean view and soak up some sunshine on your balcony all day long. Plus, you can check out the pool area and pick the perfect spot before heading down. The staff was very friendly and helpful with any questions or needs. The housekeeping was excellent as well. There was room for parking if you have a car, but the bus stops are close by and the public transportation is excellent for exploring the main areas along the coast. The hotel is a bit old and could use some sprucing up, but it’s still a great place to stay! I spent a week in Gran Canaria and I have to say, the Hotel New Folias was in the best area I could’ve picked. 😎
Stayed 6 nights in Dec 2023

8/10 Good

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Lovely room and great pool.
Stayed 7 nights in Jul 2023

10/10 Excellent

Michaela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel. Everything was so accessible and everyone was so friendly.
Stayed 5 nights in Jun 2023

8/10 Good

Ian Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice size room with a kitchenette Very clean Balcony was private
Stayed 7 nights in Jun 2023

10/10 Excellent

Marcel Cases

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, staff & service
The hotel is very fit for purpose. It is close to bus stops and a shopping centre. There are plenty of restaurants and shops to chose from. The staff are friendly and helpful. The pool bar does both food and drink. You can use your card to pay too and there were deals on the cocktails (which are worth a try). We were very surprised by the food portions for the price paid and the quality of food. Bar staff accommodated any varations from the menu, if they could. Overall, I would recommend this hotel if you are looking for somewhere to relax, but still explore if you want to. Just be aware, although there is air con in the rooms, there didn't seem to be in other locations of the hotel. There was absolutely no need to reserve sunbeds either, even though some people annoyingly still tried to. We sat by the pool at different times in the day and didn't struggle to find a sunbed.
Stayed 6 nights in Jun 2023

6/10 Okay

Keeley

Stayed 3 nights in Jun 2023

10/10 Excellent

Jayne Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with very friendly helpful staff. The pool area is great and the bar staff especially Rita are very good. The only niggle if I have one is that 8.30am is a really late breakfast start so I didn't use it at all and the food in the pool area during the day are very unhealthy and the salad was awful with zero dressing and over cooked eggs but everything else was excellent. I had a great stay there and would go again.
Stayed 5 nights in Apr 2023

10/10 Excellent

sean

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel - clean, safe, well equipped, friendly and polite staff, great value for money, lovely pool area, 6mins walk to pretty beach, kitchenette option very useful, local to 3 small supermarkets. Would happily stay again. Suggestions for improvement: 1. Improve wifi connectivity 2. My door lock was quite stiff to open 3. Shower head not very good.
Stayed 7 nights in Apr 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent find.

A lovely chilled week at this hotel lovely staff very helpful young staff on pool bar and around pool lovely helpful and friendly. Room was very clean excellent cleaners nearly every day Aircon excellent, no English channels on TV, breakfast was great also pool bar food excellent huge portions tho so 1 between 2 as lots waste.
Stayed 7 nights in Apr 2023

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023