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Hotel Riu Palace Palmeras - All Inclusive

4.0 star property
Family-friendly 4-star property near San Agustin Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Palmeras - All Inclusive

3 bars/lounges, poolside bar
2 outdoor pools, pool umbrellas, sun loungers
Front of property - evening/night
Reception
Double Room, Balcony, Sea View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Laundry

Explore the area

Map
Avenida de Estados Unidos de America, 1, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Yumbo Shopping Center
    ‪5 min walk‬
  • English Beach
    ‪7 min walk‬
  • Maspalomas Dunes
    ‪17 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪24 min drive‬

Room options

View all photos for Double Room, Balcony, Garden View

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony, Garden View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Standard Double Room, Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Double Room, Balcony

Grand Double Room, Balcony

Grand Double Room, Balcony

  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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About the area

San Bartolomé de Tirajana

Oceanside stay.A stay at this Playa del Ingles property places you within half a mile (1 km) of Yumbo Shopping Center and 2 miles (3 km) of Maspalomas Dunes. Paseo Costa Canaria and Kasbah Shopping Center are also within half a mile (1 km).

What's nearby

  • Yumbo Shopping Center - 5 min walk - 0.5 km
  • English Beach - 7 min walk - 0.6 km
  • Maspalomas Dunes - 17 min walk - 1.5 km
  • San Agustin Beach - 6 min drive - 3.8 km
  • Maspalomas Lighthouse - 9 min drive - 6.4 km

Getting around

  • Gran Canaria Airport (LPA) - 32 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Café de Paris - ‬8 min walk
  • ‪Tipsy Hammock - ‬9 min walk
  • ‪Hard Rock Cafe Gran Canaria - ‬6 min walk
  • ‪Macho Macho bei André - ‬7 min walk

About this property

Hotel Riu Palace Palmeras - All Inclusive

Family-friendly 4-star property near San Agustin Beach
Hotel Riu Palace Palmeras - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Palmeras - All Inclusive, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Hotel Riu Palace Palmeras - All Inclusive.

This 4-star San Bartolomé de Tirajana property is smoke free.

  • 274 guestrooms or units
  • 8 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Hotel Riu Palace Palmeras - All Inclusive offers 274 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Gym
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Riu Palmeras
Hotel Riu Palmeras San Bartolome de Tirajana
Riu Hotel Palmeras
Riu Palmeras
Riu Palmeras Hotel
Riu Palmeras San Bartolome de Tirajana
Riu Palmeras All Inclusive
Hotel Riu Palmeras
Hotel Riu Palace Palmeras - All Inclusive Hotel
Hotel Riu Palace Palmeras All Inclusive
Hotel Riu Palace Palmeras - All Inclusive All-inclusive property

Hotel Riu Palace Palmeras - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 239 reviews
Rating 8 - Good. 79 out of 239 reviews
Rating 6 - Okay. 22 out of 239 reviews
Rating 4 - Poor. 2 out of 239 reviews
Rating 2 - Terrible. 2 out of 239 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb resort with great staff, lovely area and tasty foods.
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel and staff!

Stayed 6 nights in Jan 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not as good as I have had there before

I have stayed here a number of times before - it is clean, modern, well furbished and well located 5 mins walk from either the Yumbo or the Beach. It has two good pools and entertainment nightly. It was full on my recent visit and unfortunately for some reason staff were reserving large numbers of loungers before dawn each morning for guests who actually sometimes didn't use them during the day. This was annoying as these were in the best spots which meant you had to keep trying to move around to find the sunshine. I am not sure why certain people got such service but it didnt seem terribly fair. The food I found rather predicatable and repetitive and could have done with some more imagination - it is fine, but is rather "same again" day in and day out. Compared to times I have stayed before you could tell it was full because the level of service wasn't quite as good as I have had before. But it is a good place to stay especially if you don't mind buffet food - the speciality restaurant which has to be booked is excellent. A call out for my cleaner - garden room 34. She was excellent.
Stayed 7 nights in Nov 2024

2/10 Terrible

Russell

Stayed 7 nights in Nov 2024

10/10 Excellent

Jose Luis

Stayed 3 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2024

10/10 Excellent

mark

Stayed 7 nights in May 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Staff all amazing pleasant helpful friendly. Good variety of quality food many cooked as you wait. Room serviced daily Flame heaters are NOT eco friendly and simply heat air into sky
Stayed 10 nights in Jan 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the beach. Food and drink options throughout the day were excellent. I really enjoyed the extra effort made for Christmas. Evening entertainment was not always worth staying for, but hotel was convenient to yumbo center.

2/10 Terrible

jing

Stayed 1 night in Dec 2022

10/10 Excellent

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our twins and it was the best hotel we ever stayed in. The staff are amazing and so helpful, the food was out of this world and we cannot wait to return
Stayed 7 nights in Sep 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing stay, clean a comfortable room, great choice of food, all the staff were very friendly
Stayed 4 nights in Jun 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel and food
Stayed 7 nights in Mar 2022

10/10 Excellent

Petre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive approach is a winner
Stayed 7 nights in Apr 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, super clean with friendly staff. Great food selection.
Stayed 21 nights in Jan 2022

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury & Classy

Cleanliness was fantastic, best all inclusive food I’ve had . David the waiter is fantastic . Looking to return in October.
Stayed 7 nights in Jan 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and friendly

Rooms are small but very clean, modern and comfortable with balcony overlooking the pools / sea and large bathroom with twin sinks and rain shower. Staff are all friendly and helpful. All-inclusive with a good choice of drinks in the bars and a wide variety of food in the restaurant of a reasonable standard. Choice of two unheated pools with comfortable loungers and free towels and a pool bar for drinks and snacks. Good quality evening family entertainment. Well-appointed gym. Handy luggage storage and shower facilities mean that if you have time to kill between checking out of your room and catching your flight you can stay and enjoy the pool. Short walk from the beach, Yumbo, Cita etc. Only negative was late night noise from nearby bars.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

This hotel is truely fabulous. Already booked for next year. The food is amazing & so varied. There is a lovely bar which we went to every night. The bathroom is huge & the beds comfortable.
Stayed 10 nights in Nov 2021

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book and stay if you want to be pampered

I would highly recommend this hotel. The location is ideal for the beach and shopping. The selection of food and drinks is second to none. The staff are so helpful and professional I could not fault this hotel in anyway.
Stayed 1 night in Jul 2020

10/10 Excellent

Zana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Zana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018