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Hotel LIVVO Koala Garden

Property class: 4
Family-friendly 4-star hotel near Yumbo Shopping Center

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Photo gallery for Hotel LIVVO Koala Garden

A buffet area with a variety of food items, a glass partition, and a modern interior design.
Property video
A pool area with lounge chairs and palm trees, surrounded by buildings with balconies.
A modern hotel with a pool area, multiple balconies, and palm trees.
A spacious lobby with a reception desk, seating area, and a reception counter.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle Geminis, 2, Maspalomas, San Bartolomé de Tirajana, Canary Islands, 35100
  • Place, Holiday World Maspalomas
    ‪2 min walk‬
  • Place, Maspalomas Golf Course
    ‪17 min walk‬
  • Place, Yumbo Shopping Center
    ‪5 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪27 min drive‬

Room options

View all photos for Double Room, Balcony

A modern living room with a sofa, a round wooden table, and a colorful abstract mural on the wall.

Double Room, Balcony

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony

Room

Superior Double Room, Balcony

  • Garden view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Family Room, Balcony

A double bed with a wooden headboard, two bedside tables, and a window with curtains.

Family Room, Balcony

  • Garden view
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds OR 2 Twin Sofa Beds

View all photos for Double Room, Balcony (1 adult and 1 child)

A modern living room with a sofa, a round wooden table, and a colorful abstract mural on the wall.

Double Room, Balcony (1 adult and 1 child)

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony (1 adult and 1 child)

Room

Superior Double Room, Balcony (1 adult and 1 child)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony (2 adults and 1 child)

Room

Superior Double Room, Balcony (2 adults and 1 child)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Family Room, Balcony (2 adults and 1 child)

A double bed with a wooden headboard, two bedside tables, and a window with curtains.

Family Room, Balcony (2 adults and 1 child)

  • Garden view
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Family Room, Balcony (3 adults and 1 child)

A double bed with a wooden headboard, two bedside tables, and a window with curtains.

Family Room, Balcony (3 adults and 1 child)

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Family Room, Balcony (2 adults and 2 children)

A double bed with a wooden headboard, two bedside tables, and a window with curtains.

Family Room, Balcony (2 adults and 2 children)

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Sofa Beds

APARTMENT STANDARD

  • Sleeps 10

APARTMENT SUPERIOR

  • Sleeps 10

Bed in dormitory STANDARD

  • Sleeps 1

About the area

San Bartolomé de Tirajana

Maspalomas stay.Your stay at this Maspalomas hotel places you within 3 miles (5 km) of Yumbo Shopping Center and Maspalomas Dunes. Also, Holiday World Maspalomas is within half a mile (1 km) and Maspalomas Botanical Garden is within 2 miles (3 km).

What's nearby

  • Holiday World Maspalomas - 2 min walk - 0.2 km
  • Maspalomas Botanical Garden - 12 min walk - 1.0 km
  • Maspalomas Golf Course - 17 min walk - 1.5 km
  • Yumbo Shopping Center - 5 min drive - 1.5 km
  • CITA Shopping Center - 7 min drive - 2.3 km

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Burger King - ‬5 min drive
  • ‪La Bolognese - ‬5 min drive
  • ‪Cervecería La Sureña - ‬5 min drive
  • ‪La Vicaría - ‬6 min drive
  • ‪Restaurante LO NUESTRO - ‬20 min walk

About this property

Hotel LIVVO Koala Garden

Family-friendly 4-star hotel near Yumbo Shopping Center
Some rates at Hotel LIVVO Koala Garden are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel LIVVO Koala Garden, you'll find 4 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Hotel LIVVO Koala Garden.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

  • 160 guestrooms or units
  • Buffet breakfast (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel LIVVO Koala Garden offers 160 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers and hair dryers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Mini-fridge
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.

Property is also known as

Hotel Koala Garden San Bartolome de Tirajana
Koala Garden San Bartolome de Tirajana
Koala Garn Bartolome Tirajana

Frequently asked questions

How close is Hotel LIVVO Koala Garden to the airport?

Hotel LIVVO Koala Garden is 19.9 mi (29-min drive) away from the Gran Canaria Airport (LPA) airport, the closest popular airport to the property.

Does Hotel LIVVO Koala Garden have an airport shuttle?

Airport shuttle services are not available at Hotel LIVVO Koala Garden.

How close is Hotel LIVVO Koala Garden to the beach?

This hotel is 10.1 mi (22-min drive) from Anfi Beach and 11.3 mi (15-min drive) from Playa del Cura. Don't forget your sunscreen!

Does Hotel LIVVO Koala Garden offer free breakfast?

Hotel LIVVO Koala Garden offers free buffet breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Hotel LIVVO Koala Garden?

No, there is no casino at this hotel.

What time is check-in at Hotel LIVVO Koala Garden?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Hotel LIVVO Koala Garden?

Free parking is not available at this hotel.

Does Hotel LIVVO Koala Garden have a pool?

Hotel LIVVO Koala Garden features 4 outdoor pools and a children's pool. Guests can enjoy pool access from 10:00 AM to 6:00 PM.

Does Hotel LIVVO Koala Garden have a restaurant?

Hotel LIVVO Koala Garden is home to La Ronde, which features international cuisine.

Does Hotel LIVVO Koala Garden have a spa?

There are no spa services available at this hotel.

How close is Hotel LIVVO Koala Garden to downtown San Bartolomé de Tirajana?

Hotel LIVVO Koala Garden is 11.3 mi away from San Bartolomé de Tirajana.

Hotel LIVVO Koala Garden Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 221 reviews
Rating 8 - Good. 103 out of 221 reviews
Rating 6 - Okay. 23 out of 221 reviews
Rating 4 - Poor. 6 out of 221 reviews
Rating 2 - Terrible. 2 out of 221 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall i have had a great stay,
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Fab hotel for the money, we were all inclusive and the food was great and joey’s that had to be booked was also fab, always had a clean room each morning and even a bottle of fizz left for my Birthday which we assumed was picked up with checking our passports, lovely touch. Would definitely recommend Thank you.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great staff, very clean rooms and facilities food fantastic.
Stayed 7 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean, great food and nice staff. Perfect
Stayed 4 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Ruhiges hotel
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Everything fantastic about this hotel my only negative would be could do with an extra outside seating are for drinking on a. Evening
Stayed 4 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel. Quiet and tranquil location with nice accommodation set in different “zones” with only 2 levels. Only faults are that food was not very hot and drinks served in paper cups with cocktails from a pump so doesn’t feel very luxurious.
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space. Peace and quiet. Helpful staff. Clean communal areas.
Stayed 9 nights in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service
Nice hotel and entertainment staff but grass area around pool very dirty and drinks ant the bar very limited and not good at all
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but a long way from the sea front. Unfortunately all inclusive is killing the island, we found shopping centres and water parks boarded up (not just for the winter, locals have gone bankrupt). People are just not leaving their all inclusive hotels. A different story on the sea front, high end shops and good facilities.
Stayed 7 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay. Was a bit cautious regarding other reviews e.g. restaurant always being full & having to sit outside and be inundated with cats. We never struggled and saw a maximum of 6 cats the whole stay. Food was delicious and hot each meal - never had a boiling hot meal on a buffet style meal before so never expected it to be boiling. We both thoroughly enjoyed all meals. Room was modern and clean.
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic all-inclusive hotel experience

Hotel Koala Garden was a fantastic place to stay for our 4 night winter sunshine getaway. Never having experienced all-inclusive before we couldn't fault it. The service was fantastic, all the food was very tasty and the bar was great. All drinks were proper measures and the help-yourself soft drinks and snacks was very welcome. All the staff were really friendly and geuniely wanted to help and the whole complex was spotlessly clean. Our room was spacious with a balcony, my only complaint would be that as all the rooms faced the central pool and entertainment area, getting to sleep in the evening if you weren't involved in the entertainment was tricky because of the noise. But otherwise a fantastic experience and would definitely recommend.
Stayed 4 nights in Dec 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
On our arrival to the room, we noticed the shower was dirty (paint was peeling off the walls and there was mould in the shower) we reported this to the hotel and they said they would send somebody over but nobody came... we also had cockroaches in our bathroom. Not something I was looking for. The room itself wasn’t the cleanest either, the lamp shades had lots of dust and webs on them same with the skirting boards. Wardrobes were clean just had a weird smell. The beds were also clean but so firm we slept on our duvets. The curtains in the room has blood on them (I’m asuming it’s from the mosquitos people have killed) and they had not been washed which wasn’t so nice. The hotel also claims that they feed the cats (says it on the information papers they give you when you check in, but when we talked to some staff, they said they used to feed the cats but they no longer do so. Bowls were empty and dirty so we were feeding the cats when we stayed. Food was alright overall. Breakfast was always the same, lunch and dinners differed. There were times where the food was cold or missing but that’s due to lack of staff, not the chefs fault. Same in the beach bar, every day the food mostly the same. And after around 5pm there was no more hot dogs or burgers, just ham and cheese toasties. Don’t think the hotel deserves the 4* compared to other hotels we have stayed at with the same star rating have had better standards, food and overall experience.
Stayed 9 nights in Apr 2019
Verified review

6/10 Okay

Liked: Property conditions & facilities
En general el alojamiento está muy buen mantenido y muy cómodo, en especial las camas soy muy cómodas, tiene varias deficiencias, como la limpieza de las habitaciones, la calidad de la comida, los gatos en el comedor, el Personal no sonríe demasiado ni es cercano, recepción nos ha dado la información equivocada para la reserva del restaurante a la carta y no pudimos disfrutar de este servicio ya que pasamos solo dos noches en el hotel. Lo mejor del hotel, las piscinas y las terrazas de los bungalows que brindan un espacio casi privado para cada unidad, las habitaciones son espaciosas. Lo peor del hotel, la comida, las pizzas chamuscadas todo el tiempo, la calidad era buena, pero parecen que no acertaban con la temperatura del horno o el tiempo de cocinado, también hay poca variedad en las carnes y las chamuscan también, el desayuno no es bueno, de hecho el último día preferimos no desayunar ya que es malo, muy malo.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Schoon, mooi, zwembad, gevarieerd eten.
Stayed 8 nights in Dec 2025
Verified review

6/10 Okay

Es war okay. Essen und Getränke jedoch sehr schlecht. Anlage ist ganz schön, aber drum herum nichts los.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolut nicht empfehlenswert, nie wieder, wenn man als Paar anreist - nicht empfehlenswert! Kinderanimation in vollster Lautstärke durch das Mikrofon, täglich bis 22:30 Uhr!! Zimmer befinden sich um die Kinderanimation, oder auch direkt zur stark befahrenen Strasse. Es ist immer laut, man bekommt keine Erholung. Zimmer okay für südliche Verhältnisse, aber nicht wirklich geputzt! Essen ist Massenproduktion, ohne Liebe, schlechte Qualität, Billigware Viele Katzen streunen zwischen den Stühlen umher und holen sich die Essensreste vom Servierwagen, und trinken aus dem Pool Wasser. Hotellobby richt extrem nach Raumparfum, und es gibt ein quitschendes Geräusch das Tag und Nacht permanent zu hören ist, auf dem gesamten Areal, Schuld wird der Wind sein, etwas Schmieröl könnte helfen. Manches Personal ist freundlich, anderes wiederum nicht, Arbeitsmoral niedrig. Wir kommen sicher nicht wieder.
Stayed 9 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hotel. Nourriture satisfaisante.
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Preis-Leistung ist ok. Abends ist es laut. Viele Engländer. Essen etwas langweilig. Es fehlt vor allem eine coole Poolbar. Abends muss man stehen oder zu den Poolliegen. Was cool ist, sind die drei Pools. So kann man etwas ausweichen
Stayed 9 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
Huone ylitti odotukset ja palvelu oli riittävän hyvää. Miljöö oli kiva ja siitä pääsi melko edullisesti ja nopeasti joka suuntaan taksilla. Rantaan oli pidempi matka ja ilta ohjelma oli joka ilta samat lastenlaulut.
Stayed 7 nights in Nov 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Me gustó la amplitud de la habitación, la comida estaba correcta, los trabajadores era simpáticos y atentos, que hubiera varias espacios para estar, unos más tranquilos y otros más bulliciosos. El gimnasio estaba bastante completo y el horario era amplio. A priori parecía que iba a ser más ruidoso pero las gorras de descanso se respetaban y se dormía bien. No me gustó el descuido de la habitación. Tenía varios desperfectos de importancia para ser un 4 estrellas. Habría que hacerle una puesta a punto a las habitaciones. Que las camas sean separadas es muy incómodo para dormir en pareja. En general no me pareció un hotel de la calidad y servicios 4 estrellas, aún así el personal era tan agradable que hicieron nuestra estancia fabulosa, repetiríamos
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay nada que no me gustará, repetiría sin duda alguna.
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Logement agréable et bien entretenu, mais bcp de bruits : clients peu respectueux des autres et du règlement, qui discutent en extérieur dès 7h du matin et occupent la piscine jusqu’à minuit. Et surtout zone des animations nocturnes bien trop proche des chambres. Restaurant assez bien fourni mais toujours les mêmes repas pendant toute la semaine
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben organizzato e posizione comoda
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In hele rustige omgeving komt ook door all in concept dus voor vermaak moet je verder zoeken