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Balmoral Suites

Property class: 3.5
3.5-star hotel near Morazan Park

Choose dates to view prices

Photo gallery for Balmoral Suites

A spacious indoor area with multiple dining tables and chairs, surrounded by lush green plants and wooden beams.
A balcony with a view of city buildings and mountains.
A modern living room with a leather sofa, a glass coffee table, and a TV mounted on the wall.
A modern living room with a glass dining table, red sofas, a TV, and a kitchen area with a refrigerator and microwave.
A modern hotel room with a bed, a sofa, a desk, and a TV.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Central Ave, between 7th and 9th St, San José
  • Place, Morazan Park
    ‪2 min walk‬
  • Place, Plaza de la Cultura
    ‪2 min walk‬
  • Place, National Theater of Costa Rica
    ‪3 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪29 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms

A hotel room with a bed, a desk with a lamp, a chair, a window with curtains, and a wall-mounted artwork.

Junior Suite, 2 Bedrooms

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms

A hotel room with two beds, a nightstand with a lamp, a large window with curtains, and a mirror on the wall.

Family Room, 2 Bedrooms

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

A hotel room with a large bed, wooden wardrobe, a flat-screen TV mounted on the wall, and a bathroom visible through an open door.

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Gales

A modern hotel room with a bed, sofa, and a TV.

Suite Gales

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Belford

A modern living room with a sofa, two armchairs, a coffee table, and a dining area with a table and chairs.

Suite Belford

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite 514

A hotel room with two beds, a dining table with chairs, a TV, and a kitchenette.

Suite 514

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the area

San José

City center stay.A stay at this Catedral hotel places you steps from National Theater of Costa Rica and within a 5-minute walk of Morazan Park. Jade Museum and National Park are also within half a mile (1 km).

What's nearby

  • Morazan Park - 2 min walk - 0.2 km
  • Plaza de la Cultura - 2 min walk - 0.2 km
  • National Theater of Costa Rica - 3 min walk - 0.3 km
  • Jade Museum - 3 min walk - 0.3 km
  • National Museum of Costa Rica - 6 min walk - 0.6 km

Getting around

  • San Jose Procuradiria Museum Station - 7 min walk
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪Spoon - ‬1 min walk
  • ‪Manolos - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Q'Empanadas - ‬1 min walk
  • ‪El Patio del Balmoral Restaurant - ‬1 min walk

About this property

Balmoral Suites

3.5-star hotel near Morazan Park
A winery is on site. There's a restaurant on site, along with 2 coffee shops/cafes. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and 7 meeting rooms are available. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Balmoral Suites. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star San José hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 7 levels
  • 2 coffee shops
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Winery on site
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Balmoral Suites offers 116 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free secured valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping mall
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 200 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Balmoral Premium Rooms Hotel San Jose
Balmoral Premium Rooms Hotel
Balmoral Premium Rooms San Jose
Balmoral Suites Hotel
Balmoral Premium Rooms
Balmoral Suites San José
Balmoral Suites Hotel San José

Frequently asked questions

How close is Balmoral Suites to the airport?

Balmoral Suites is 7.9 mi (23-min drive) away from the San José (SYQ-Tobías Bolaños Intl.) airport, the closest popular airport to the property.

Does Balmoral Suites have an airport shuttle?

Balmoral Suites offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 40 per vehicle, one-way.

Does Balmoral Suites offer free breakfast?

Balmoral Suites offers free local cuisine breakfast every day from 6:00 AM to 11:00 AM.

Is there a casino at Balmoral Suites?

No, there is no casino at this hotel, but Casino Fiesta (1-min walk) and Casino Fiesta Heredia (14-min drive) are nearby.

What time is check-in at Balmoral Suites?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Balmoral Suites?

This hotel offers free self parking and valet parking.

Does Balmoral Suites have a pool?

Balmoral Suites does not have a pool.

Does Balmoral Suites have a restaurant?

Balmoral Suites is home to EL PATIO DEL BALMORAL, which features local and international cuisine.

Does Balmoral Suites have a spa?

There are no spa services available at this hotel.

How close is Balmoral Suites to downtown San José?

Balmoral Suites is 0.3 mi away from San José.

Balmoral Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 43 reviews
Rating 8 - Good. 10 out of 43 reviews
Rating 6 - Okay. 7 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 7 out of 43 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marcus Robert

Liked: Cleanliness
Easy parking and good breakfast in the restaurant
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! Clean and awesome staff!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Staff did everything possible to make sure we were taken care of and comfortable.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and Breakfast wonderful
Verified review

10/10 Excellent

Gargi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night and it was clean , location was perfect to walk around the city and staff were nice.
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the atrium restaurant. The building is beautiful and a perfect place to relax after an airport travel journey.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, however a bar was advertised but the bar was only open for special occasions. We had a junior suite with 2 bedrooms. A suite implies a “sitting area” but the room was just a bathroom, hallway and 2 bedrooms. Nowhere to “hang out”. The parking was really nice and easy to get your car whenever you needed it.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay

Great spot in the heart of San Jose . Good Valet who took care of the car and luggage. The room was clean and we had a good meal in the hotel restaurant.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Raymond

Rooomd are clean, but the breakfast sucked
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Lits confortables
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, amenities
The hotel is physically located in the historical district, easy walking distance to key tourist hot spots. Issues with hotel room, each day was an adventure to get in the room, sometimes 2 or 3 visits was needed to get in my room, every time I took a shower, the fire alarm was being activated, loose hinge screws on primary room closet door, issue with toilet flushing water level, it needed me to add 2-3 liters of water in order not to get the sewer smell in the bathroom.
Stayed 6 nights in Jan 2025
Verified review

2/10 Terrible

Ruth

Disliked: Amenities
They overcharged me and when I tried to resolve, they kept writing my card details and email down saying the accountant will process it at checkout. At checkout February 1, they did the same thing and said I should receive it on the following Tuesday, February 3. I never received my refund. I sent them a WhatsApp text on February 11 and till today they never responded nor gave me my refund of $118.52.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Anand

Liked: Room comfort
Disliked: Cleanliness, staff & service
The toilet had black spots under the rim. The coffee pot was not clean either
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

yana

Liked: Staff & service, property conditions & facilities
Our room was not prepared properly. Took multiple calls to fix issues. The two-room suite did not have coffee maker not mini fridge. WiFi signal was not reachable in the room we have stayed.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

G

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room 506 -- King size bed with headboard not attached. Not attached to the bed or the wall. End table on one side of the bed only. Cheap as heck HVAC. When the temperature rises and the digital thermostat triggers the a.c.it sounds like the inside of a wind tunnel. Couldn't the hotel have afforded an a.c.system with graduated/adjustable fan speeds? And the room key card needs to be inserted in a receptacle by the door to permit the lights to work. Really?
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

OTTO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
En si la ubicación del hotel no fue de mi agrado. Pocas opciones del desayuno-muy limitado el servicio
Stayed 5 nights in Apr 2023
Verified review

4/10 Poor

James Brian

Liked: Cleanliness, staff & service
I had called tthe hotel to confirm my 8 day reservation in the Presidential Suite 2 days prior, and the hotel front desk confirmed it. Also told them that my flight did not arrive until 8: 40 p.m. and confirmed a late check in. On arrival at the hotel, I was told the Suite was occupied, and they gave me a lame excuse that someone else had booked it through Expedia two days after I did, and had arrived earlier. Truth is they re-sold it for more money and gave me a smaller room no refund.
Stayed 8 nights in Dec 2022
Verified review

6/10 Okay

Kalyn

Liked: Cleanliness
Disliked: Amenities
No hot water
Stayed 1 night in May 2022
Verified review

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would have given a better rating, but the covid test that I scheduled ahead of time was somehow lost in the shuffle, as well as my pre-booked ride to the airport. Other than that, I would stay again. Great location and the Belford Suite was perfect for us!
Stayed 2 nights in Mar 2022
Verified review

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
It took over an hour to check in because they had no record of my reservation from expedia. After talking directly with expedia they were able to check me in and gave me a room upgrade. The room itself was very clean and inviting.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Rondalynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to go.

Very nice rooms, good food. Off a long road to get there. We did ut in a little car, lots of bumps. Good activities on site.
Stayed 3 nights in Dec 2021
Verified review

8/10 Good

JOHNNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien buena ubicación y buen desayuno
Stayed 3 nights in Jun 2021
Verified review

8/10 Good

YVES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La suite junior nous a bien plu!

Emplacement idéal. Parking gratuit voiturier super efficace pour les jeu de taquin. Appartement avec 2 chambres idéal en famille. Très calme malgré l emplacement. Juste un problème à l accueil hôtel. Com n aurait selon la réceptionniste pas communiquer qu on était 3. Il a fallu montrer la preuve. Cela crée un doute sur le sérieux de l établissement où celui d’hôtel. Com. Dommage .
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Pena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

The hotel is located in the heart of the city where everything is at your door. The room was extremely big with a king bed. It was very clean and comfortable. The only thing that was not was the shower head. The water pressure was strong but the shower head was terrible and with the pressure, the water pinched my skin. Not comfortable. Besides that, everything was great!
Stayed 2 nights in Oct 2019