Because I had to give one star, the positive is; the hotel is walking distance to the beach.
We arrived about 1hr before check in & were told we couldn’t check in (if that’s the rule, ok) … the issue is, we had to store our luggage in an unsecured closet with no labeling system. Then when we returned in an hour, the check in process took 45mins! My card was charged twice for the deposit. She “reversed” one of the charges but it still didn’t return to my card until after my trip was over.
In the room, the TV didn’t work, they had to come fix it. Then the AC didn’t work, don’t turn it off because it will be hard to get it back on. They came and fixed that. Then the toilet stopped flushing. It wasn’t clogged, the handle didn’t work. They came to fix that twice before finally offering us a new room. Had to pack everything up to change rooms which was a huge inconvenience. The elevator was also broken during a portion of our stay. The phrase, “you get what you pay for” doesn’t apply here. I paid for a “no frills” hotel to accommodate family but I thought everything would at least be operable!
The pool is also very loud. They keep it open pretty late and youth sports teams stay out there all night.
Never again!
I would like to note that the stay seemed to do all they could. These problems are a reflection of management and ownership. They do not appear to care about the property or its upkeep.