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4.8 out of 5

"Excellent location Big, clean rooms Comfortable bed Friendly staff Will definitely stay here again " More

By a verified traveller on Fri 26 Jan 2018

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Hotel Description

4-star Beaux Arts hotel near Artisan Market

Heart of San Miguel de Allende

Within a 10-minute walk of this Zona Centro hotel, you'll find Artisan Market and Angela Peralta Theater. El Jardin and Fabrica La Aurora are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Enjoy the steam room and perks like free valet parking and free WiFi. You'll appreciate the area shuttle, free parking, and business center.

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $224* Per night/room 9 Apr. - 10 Apr.

Superior Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel & Spa Doña Urraca San Miguel de Allende ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel & Spa Doña Urraca San Miguel de Allende

Everyone (4)
5 out of 5

Posted by on 23 Feb. 2020

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5 out of 5
Cons: The hot water took too long to kick in. We called the front desk and it was addressed & immediately resolved (until the next day)
Location: 3 blocks from the Centro.
Excellent location Big, clean rooms Comfortable bed Friendly staff Will definitely stay here again

Posted by on 26 Jan. 2018

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Comment from Hotel Management

31 Jan. 2018 by Hermen Lopez

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5

A good deal, centrally located

Pros: The rooms are spacious, clean, and nicely furnished. The Nespresso machine is a nice touch. The breakfast buffet has good variety.
Cons: The water in the pool was too cold, so we didn't go in it. The jacuzzi was at the temperature the pool should have been, but not warm enough for a jacuzzi. We told the front desk about it and they turned on the heater; however, when the bubbles started, the water was coming out cold again.
Location: The hotel is within walking distance of the main town square, but far enough to be quiet.

Posted by , from California on 28 Oct. 2016

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5 out of 5

Nice hotel.

Pros: Near to center. Quite. Clean.
Great spacious rooms. The personal was very courteous . Breakfast is not included but it was nice to eat there. Great service and nice choices. will stay there again.

Posted by on 11 Nov. 2015

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About the Hotel & Spa Doña Urraca San Miguel de Allende

Location Hidalgo 69 Colonia Centro, San Miguel de Allende, GTO 37700

Property Features

Hotel & Spa Doña Urraca San Miguel de Allende offers its guests a full-service spa, an outdoor pool, and a steam room. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a business center and a meeting room. Public spaces have free WiFi. Spa services, tour/ticket assistance, and a garden are also featured at Hotel & Spa Doña Urraca San Miguel de Allende. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free. This Beaux Arts San Miguel de Allende hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 2 levels
  • Built in 2005
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Hotel & Spa Doña Urraca San Miguel de Allende offers 23 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Select Comfort beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Espresso maker
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:30 AM.

Hotel & Spa Doña Urraca San Miguel de Allende has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel & Spa Doña Urraca San Miguel de Allende offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel & Spa Doña Urraca San Miguel de Allende

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No elevators
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 150–250 for adults, and MXN 100–150 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doña Urraca Hotel
  • Doña Urraca Hotel San Miguel de Allende
  • Suites & Spa Dona Urraca Hotel San Miguel De Allende
  • Hotel Doña Urraca San Miguel de Allende
  • Hotel Doña Urraca San Miguel Allende
  • Doña Urraca San Miguel de Allende
  • Hotel Doña Urraca
  • Doña Urraca San Miguel Allende
  • Hotel Spa Doña Urraca
  • & Dona Urraca Miguel Allende
  • Hotel & Spa Doña Urraca San Miguel de Allende Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.