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LOtel-Casa Arca

3.5 star property
3.5-star hotel near Church of San Miguel Arcángel

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Photo gallery for LOtel-Casa Arca

Outdoor pool
Premiun Suite King with Bathtub | Balcony view
Suite King With Bathtub | Minibar
Signature Suite King | Bathroom
Deluxe Double Room | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service
  • Laundry
  • Pool

Explore the area

Map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700
  • Allende Garden
    ‪2 min walk‬
  • San Miguel de Allende Historical Museum
    ‪2 min walk‬
  • Church of San Miguel Arcángel
    ‪3 min walk‬

Room options

View all photos for Suite

Suite

Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, bathrobes, slippers

Signature Suite King

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Suite King With Bathtub | Bathroom

Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premiun Suite King with Bathtub

Premiun Suite King with Bathtub

Premiun Suite King with Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

Master Suite King With Bathtub

Master Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Miguel de Allende

Zona Centro stay.With a stay at this Zona Centro hotel, you'll be steps from Church of San Miguel Arcángel and Capilla de la Tercera Orden. Allende Garden and Iglesia de San Rafael are also within half a mile (1 km).

What's nearby

  • Allende Garden - 2 min walk - 0.2 km
  • San Miguel de Allende Historical Museum - 2 min walk - 0.2 km
  • Church of San Miguel Arcángel - 3 min walk - 0.3 km
  • San Miguel de Allende Public Library - 3 min walk - 0.3 km
  • Juarez Park - 9 min walk - 0.8 km

Getting around

  • Queretaro Intl. Airport (QRO) - 73 min drive

Restaurants

  • ‪San Agustín - ‬2 min walk
  • ‪La Coronela - ‬1 min walk
  • ‪Los Milagros - ‬1 min walk
  • ‪El Cielo Restaurant y Terraza Bar - ‬2 min walk
  • ‪Apolo IX Carnitas - ‬1 min walk

About this property

LOtel-Casa Arca

3.5-star hotel near Church of San Miguel Arcángel
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly LOtel-Casa Arca. Free self parking and valet parking are available. A complete renovation of LOtel-Casa Arca was completed in November 2023.

Smoking is allowed in designated areas at this 3.5-star San Miguel de Allende hotel.

  • 22 guestrooms or units
  • 2 levels
  • 2 coffee shops
  • Cooked-to-order breakfast (free)
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
LOtel-Casa Arca offers 22 accommodations with fireplaces and minibars. 45-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

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Hacienda El Santuario San Miguel de Allende

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 888 reviews
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Property amenities

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:30 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 234 out of 279 reviews
Rating 8 - Good. 29 out of 279 reviews
Rating 6 - Okay. 7 out of 279 reviews
Rating 4 - Poor. 5 out of 279 reviews
Rating 2 - Terrible. 4 out of 279 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Costas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

CARYN, JACKSON

Travelled with partner
Liked: Amenities
This hotel was a surprise. It is about a half block off the Jardin square, shopping and restaurants. It was clean and quiet and we would definitely stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Sellathurai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sound proof doors really helped with the church bells!
Stayed 4 nights in Mar 2025

4/10 Poor

Saeid, Irvine

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

ELBA

Liked: Cleanliness, staff & service, property conditions & facilities
That is not enough words to express how beautiful and wonderful this place is EVERYTHING WAS AMAZING!!! Wonderful experience 5 Diamond’s hotel for us!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen, Greenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location in Centro. Breakfast is included and it is wonderful and plenty. The rooftop bar is very nice but doesn’t have great views like others in town. The staff was great and most were very pleasant. Not all spoke English but it wasn’t usually a problem. I highly recommend this hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Cesar, Santo Domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Bien pero un poco sobrevalorado

Hotel es lindo y está bien ubicado. Restaurantes muy buenos y el nuevo rooftop está super. Pero para el precio (que es comparable con hoteles 5 estrellas) le falta calidad en el servicio y mejorar terminaciones en las habitaciones y algunas áreas comunes que se ven deterioradas. Tener en cuenta que queda en una calle peatonal y no ofrecen asistencia con equipaje.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

ALFONSO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente beds
Stayed 1 night in Feb 2025

6/10 Okay

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They charged me again when I arrived. I had already paid through expedia. I ended up paying double and with no fast solution
Stayed 2 nights in Feb 2025

10/10 Excellent

Cambria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was fully satisfied
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW

What a fabulous hotel, our room was amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diego, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful! Thank you,
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 5 nights in Oct 2024

10/10 Excellent

Daisy, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in walking distance from the centro
Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paulaanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, small, elegant hotel right in the middle of everything. The rooms are big, spacious and amazing!! The hotel offers a small pool area with a beautiful view of the top of the church, a small roof top deck, an area for cocktails, etc. A restaurant with excellent food and an excellent staff. Our stay was WONDERFUL - thank you!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little piece of San Miguel Heaven

The hotel is amazing. The property is so beautiful. The staff was very accommodating. A lot of special little touches. Me and my family felt at home. The restaurant was delicious. We had a great stay and are planning our return very soon.
Stayed 3 nights in Sep 2024