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Bancal Hotel & Spa

2.5 star property
Spa hotel near San Sebastian de la Gomera Harbour

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Photo gallery for Bancal Hotel & Spa

Exterior
Creator video
Junior Suite (Bancal Junior Suite)
Junior Suite (Bancal Junior Suite)
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801
  • Place, La Gomera Beaches
    ‪5 min drive‬
  • Place, Asuncion de San Sebastian de La Gomera Church
    ‪6 min drive‬
  • Place, La Gomera Archaeological Museum
    ‪6 min drive‬
  • Airport, La Gomera (GMZ)
    ‪63 min drive‬

Room options

View all photos for Double Room, Garden View (Bancal Garden)

Down comforters, in-room safe, desk, laptop workspace

Double Room, Garden View (Bancal Garden)

9.6 out of 10
Exceptional
(17 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ocean View

Down comforters, in-room safe, desk, laptop workspace

Double Room, Ocean View

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Garden View

Down comforters, in-room safe, desk, laptop workspace

Triple Room, Garden View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Triple Room, Ocean View

Down comforters, in-room safe, desk, laptop workspace

Superior Triple Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Terrace (Bancal)

Down comforters, in-room safe, desk, laptop workspace

Double Room, Terrace (Bancal)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Garden View (4 pax)

Down comforters, in-room safe, desk, laptop workspace

Family Quadruple Room, Garden View (4 pax)

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Quadruple Room, Sea View (5 pax)

Down comforters, in-room safe, desk, laptop workspace

Family Quadruple Room, Sea View (5 pax)

  • 61 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (Bancal Junior Suite)

Junior Suite (Bancal Junior Suite)

Junior Suite (Bancal Junior Suite)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

About the area

San Sebastián de La Gomera

Oceanside stay.Within 2 miles (3 km) of this San Sebastián de La Gomera hotel, you'll find La Gomera Beaches and Playa Ávalo. Torre del Conde and Asuncion de San Sebastian de La Gomera Church are also within 3 miles (5 km).

What's nearby

  • La Cueva Beach - 4 min drive - 2.3 km
  • La Gomera Beaches - 5 min drive - 1.9 km
  • Playa Ávalo - 5 min drive - 1.9 km
  • Asuncion de San Sebastian de La Gomera Church - 6 min drive - 2.3 km
  • La Gomera Archaeological Museum - 6 min drive - 2.3 km

Getting around

  • La Gomera (GMZ) - 57 min drive

Restaurants

  • ‪Bar Colombino - ‬8 min drive
  • ‪Ambigú - ‬9 min drive
  • ‪Los Laureles - ‬9 min drive
  • ‪Poolbar - ‬9 min drive
  • ‪Rest. La Tasca - ‬8 min drive

About this property

Bancal Hotel & Spa

Spa hotel near San Sebastian de la Gomera Harbour
Bancal Hotel & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a steam room, and a children's pool. Public spaces have free WiFi. You can enjoy a drink at the swim-up bar. Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the business-friendly Bancal Hotel & Spa . The hotel can provide concierge services and wedding services. Free self parking is available.

This San Sebastián de La Gomera hotel is smoke free.

  • 276 guestrooms or units
  • Meeting rooms
  • 2250 sq ft of conference space
  • 209 sq m of conference space
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Bancal Hotel & Spa offers 276 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include showers.

This San Sebastián de La Gomera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.

Similar properties

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Parador de La Gomera
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  • Spa
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 212 reviews
The price is CA $250
CA $268 total
includes taxes & fees
Apr 6 - Apr 7
Parador de La Gomera

Property amenities

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • 5 outdoor pools
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Library
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Frequently asked questions

How close is Bancal Hotel & Spa to the airport?

Bancal Hotel & Spa is 24.2 mi (57-min drive) away from the La Gomera (GMZ) airport, the closest popular airport to the property.

How much does it cost to stay at Bancal Hotel & Spa ?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Bancal Hotel & Spa on Apr 8, 2026 start from CA $265, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bancal Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Bancal Hotel & Spa .

How close is Bancal Hotel & Spa to the beach?

This hotel is 1.3 mi (7-min drive) from La Gomera Beaches and 1.3 mi (7-min drive) from Playa Ávalo. Don't forget your sunscreen!

Does Bancal Hotel & Spa offer free breakfast?

Bancal Hotel & Spa does not offer free breakfast.

Is there a casino at Bancal Hotel & Spa ?

No, there is no casino at this hotel.

What time is check-in at Bancal Hotel & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Bancal Hotel & Spa ?

This hotel offers free self parking.

Does Bancal Hotel & Spa have a pool?

Bancal Hotel & Spa features 5 outdoor pools and a children's pool.

Does Bancal Hotel & Spa have a spa?

This hotel has a spa, which features mani/pedis, body wraps, and facials.

How close is Bancal Hotel & Spa to downtown San Sebastián de La Gomera?

Bancal Hotel & Spa is 0.9 mi away from San Sebastián de La Gomera.

Bancal Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 93 reviews
Rating 8 - Good. 22 out of 93 reviews
Rating 6 - Okay. 5 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 0 out of 93 reviews

10/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Isabella Stefanutti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful hotel in a great setting
Stayed 3 nights in Nov 2025

10/10 Excellent

Desha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property! Unique layout, beautiful architecture/decor. Still feels brand new. Great views. Quiet.
Stayed 2 nights in Nov 2025

8/10 Good

June

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with a good range of facilities and offering beautiful views of Tenerife and Mt Teide. Well appointed rooms, although slightly disappointed by the lack of an iron and having to pay for ironing as part of the laundry service. I really like how committed to sustainability the hotel is - very impressive. The one area that could be improved is the food quality and service in the main buffet restaurant. There was a reasonable choice but the food was often lukewarm, dried up, or stodgy, so not the most enjoyable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Liked: Amenities
The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal
Stayed 1 night in Sep 2025

10/10 Excellent

chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sergio, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs spa to be open longer. Hot tub by pools.
Stayed 2 nights in Jun 2025

6/10 Okay

gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property has the potential to be truly spectacular. We chose it for the final few days of our holiday, hoping to do some work planning and enjoy a soft landing before heading home. The setting and design are stunning—cozy beds, beautifully landscaped gardens, incredible concrete work, and thoughtfully chosen furniture and decor. However, we found the lack of privacy disappointing. The shower and toilet areas had no walls, only glass, and the lounge chairs were just a few feet from our neighbors, which felt uncomfortably close. Wi-Fi was a major challenge. It was spotty at best, which made our work-focused visit difficult and frustrating. This property is not ideal for a working vacation. While I’d read reviews mentioning limited restaurant access, it was still surprising that such a large facility with four restaurants offered so little selection, restricted hours, and an overall lack of flexibility. Rather than feeling welcomed, we frequently encountered a “no” instead of a “let’s make it work” attitude from staff. That said, the hydrotherapy circuit and spa were the highlights of our stay—both were absolutely wonderful. Overall, while there’s much to love, the experience fell short in key areas that could easily be improved
Stayed 3 nights in Apr 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Amazing stay at Bancal! The hotel is huge, green, sustainable, the view of the Teide incredible and the service excellent (thanks to Charlie!). We ate at the buffet and the food was really good and the staff kind and professional. Overall, the quality/price is unbeatable and we really had a lovely stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

PAVEL, Arona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Emilio E

Travelled with family
Liked: Amenities
It’s a brand new property. Excellent staff. Ambiance is great. Should be a 5 Star property.
Stayed 2 nights in Feb 2025

8/10 Good

Eamon

Liked: Property conditions & facilities, room comfort

Stylish Hotel but changes needed

We were surprised that we had an issue where we had to leave very early ( 5.45am ) to catch the ferry to Tenerife and checked that we could get a takeaway breakfast as the restaurant would not be open at that time. On checking in, we mentioned our departure time and were told we would be ok getting a takeaway breakfast. However, the next day we went to the restaurant and it was closed. There was 1 staff member starting to get things prepared but she advised that they were not open until 7am. After going back to Reception to make them aware, they phoned down and got the restaurant to give us some coffee and cold pre prepared cheese and meats. This we appreciated but was not takeaway. Seems like communication in this newish Hotel not great.
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and views of Teide

A lovely new hotel in a stunning setting built to blend in with very imaginative architecture Our room was very comfortable with very good facilities The downside was that the bars had run out of tonic, our choice of wine was out of stock and even a large bottle of water was unavailable in the restaurant on the second night. This may seem nitpicking but it should not have happened The staff were all very attentive and the general facilities and pools first class
Stayed 2 nights in Feb 2025

10/10 Excellent

Neill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. We had a Junior Suite and loved waking up to the view across to Mount Tiede on Tenerife. It was a very good base to explore the island which we fell in love with. A great holiday.
Stayed 7 nights in Feb 2025

8/10 Good

TJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but a couple of issues

We had a lovely stay at the hotel, the rooms are large and balconies have a great view of El Teide. Buffet breakfast and dinner have an excellent selection of good food, and the service is generally very good with staff all very helpful and friendly. The pools were great too although it was slightly windy during our stay. The only issues were (1) we were told when we checked in that we had a free spa session, the man who checked us in double-checked and confirmed that. We booked the spa and it is an excellent experience. Unfortunately however, when we checked out we were charged for the spa session and when we explained that we'd been told on checking in that we had a free session the woman on the desk just said 'that was a mistake' and charged us the full price. This is not good enough for a 4 star hotel - if they tell you that you have a free spa session they should honour that even if it is a mistake, or at least give a discount due to their error. (2) we had a meal at the a-la carte restaurant and while the food was very good unfortunately the service was very poor: there was only two staff working front of house and they had to everything, including greeting and seating guests, making and serving drinks and serving and clearing food. This meant there was a huge delay after a while and new guests were left waiting for about 15 minutes at the entrance, while we had to wait about 30 minutes after finishing our main course before they asked if we wanted dessert.
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Inmaculada Simancas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome facilities. You have to drive if you want to go to town as they don’t yet offer shuttle services ( they are working on it), but still pretty easy to get a taxi or drive your own rental car.
Stayed 1 night in Nov 2024

8/10 Good

Jeroen

Liked: Cleanliness, staff & service, amenities
beautiful design , very clean, great staff
Stayed 1 night in Nov 2025

8/10 Good

Víðir

Liked: Cleanliness, staff & service, amenities
Allt mjög hreint. Starfsfólkið gott. Aðstaða almennt mjög góð.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriele

Travelled with partner
alles
Stayed 3 nights in Nov 2025

8/10 Good

Sören

Stayed 1 night in Nov 2025

10/10 Excellent

Pedro Félix

Stayed 1 night in Nov 2025

8/10 Good

Jonas

Travelled with family
Stayed 1 night in Nov 2025

10/10 Excellent

Sylvain

Travelled with partner
Liked: Cleanliness, amenities
Gorgeous hotel, very large hotel but still feels quiet. Very good service and pools are awesome. Everything is very clean and spacious. Recommended. I do hope it stays the only hotel of this kind on La Gomera though, to keep the charm and authenticity of La Gomera alive.
Stayed 1 night in Nov 2025

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025