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Hotel Plaza San Francisco

4.0 star property
Boutique hotel near Costanera Center

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Photo gallery for Hotel Plaza San Francisco

Bar (on property)
Indoor pool
Junior Suite, 1 King Bed | View from room
Standard Twin Room
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Alameda 816, Santiago, Region Metropolitana, 8320000
  • Santa Lucia Hill
    ‪6 min walk‬
  • Palacio de la Moneda
    ‪7 min walk‬
  • Plaza de Armas
    ‪10 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Santiago

Downtown Santiago stay.Within a 15-minute walk of this Downtown Santiago hotel, you'll find Palacio de la Moneda and Plaza de Armas. Barrio París-Londres and San Francisco Church are also within half a mile (1 km).

What's nearby

  • Santa Lucia Hill - 6 min walk - 0.6 km
  • Palacio de la Moneda - 7 min walk - 0.7 km
  • Plaza de Armas - 10 min walk - 0.9 km
  • Santiago Town Square - 11 min walk - 1.0 km
  • Medical Center Hospital Worker - 3 min drive - 2.0 km

Getting around

  • University of Chile Station - 4 min walk
  • Parque Almagro Station - 14 min walk
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • ‪Red Bar - ‬4 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Paris Londres - ‬2 min walk
  • ‪Sushi Kay - ‬3 min walk
  • ‪Hotel Libertador - ‬4 min walk

About this property

Hotel Plaza San Francisco

Boutique hotel near Costanera Center
Hotel Plaza San Francisco offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A business center and 16 meeting rooms are available. Event space at this hotel measures 2605 square feet (242 square meters) and includes conference space. A sauna, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Plaza San Francisco. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Santiago hotel.

  • 146 guestrooms or units
  • 18 levels
  • 2605 sq ft of conference space
  • 242 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Plaza San Francisco offers 146 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Portuguese, Spanish

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  • Spa
  • Free airport shuttle
  • Parking included
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CA $151 total
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 40000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 40000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Plaza San Francisco
Hotel Plaza San Francisco Santiago
Plaza San Francisco
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel
Hotel Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel Santiago

Hotel Plaza San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 594 out of 917 reviews
Rating 8 - Good. 241 out of 917 reviews
Rating 6 - Okay. 50 out of 917 reviews
Rating 4 - Poor. 13 out of 917 reviews
Rating 2 - Terrible. 19 out of 917 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zhao Qing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is beautiful. The breakfast is excellent. The room is spacious and clean.
Stayed 2 nights in Mar 2025

2/10 Terrible

Rossana

Disliked: Staff & service
Awful!
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel, fine restaurant, and very helpful stuff
Stayed 2 nights in Mar 2025

10/10 Excellent

Millie

Liked: Staff & service, property conditions & facilities, room comfort

Pre-cruise stay in Santiago

Impecable service. Nice spacious room. Great buffet breakfast. Only negative was some mold on the shower area wall.
Stayed 1 night in Mar 2025

8/10 Good

HAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Friendly staffs. Great breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great sized room and comfy bed. Well sound proofed from the traffic outside. Breakfast was great too. Very handy to the Metro and buses. Had a blocked sink in bathroom but fixed quickly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rajiv

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly Staff

Smooth Check in and Check out. Room was clean except the washroom was not cleaned from previous Check out, toilet bowl had poo sticking, both sinks were dirty with stuff from the nose, didn't complain to the front desk as we were tired from 20 hour flight and all day sight seeing. Breakfast was good. All the staff was friendly and helpful. Would recommend and stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at Santiago's downtown

Very convenient location, friendly staff, beautiful forniture...a very nice stay at Santiago's downtown
Stayed 1 night in Mar 2025

10/10 Excellent

Mark, WINDSOR

Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was fantastic for visiting and sightseeing around Santiago. The staff was super friendly and helpful. Great full breakfast buffet.
Stayed 2 nights in Mar 2025

6/10 Okay

Setha

Stayed 1 night in Feb 2025

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Kwok

The room is clean with good size KWF
Stayed 1 night in Mar 2025

10/10 Excellent

Ki Soo

Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel quite close to the old area of Santiago. Very friendly staff, the only thing we didn't like was the overly strong perfume they use in the lobby which was over powering! Other than that it was a little gem.
Stayed 5 nights in Feb 2025

8/10 Good

Xing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is fine except we got black out
Stayed 1 night in Feb 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place to stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zbigniew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely the great hotel in Santiago, perfect location, outside nothing really special - but inside a real classical beauty, staff friendly and helpful - if you going to Santiago this is a place to stay - HIGHLY recomended
Stayed 6 nights in Feb 2025

10/10 Excellent

johanne danis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff is very professional. Food, drinks and wine are amazing! Good variety... many options.
Stayed 5 nights in Feb 2025

10/10 Excellent

elana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, room comfort
The spa, sauna and massages are under renovations, not available.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
I am a female solo traveler and stayed at this hotel for 3 nights. The hotel is very clean, very walkable to all the sites and various restaurants and the staff extremely kind, professional and helpful. I had to find a way to get from Santiago to Concón and was trying to secure an uber but the staff suggested I take a local bus that would save me a lot of money and time (bc it was difficult to find an uber that would actually take me 2 hrs to the coast). The kind staff who helped me book this bus ride went above and beyond and I was so grateful bc it was a part of my trip that I had not fully planned out. I would definitely stay at this hotel again!
Stayed 3 nights in Feb 2025

8/10 Good

Lynda

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Downtown hotel

Check in was challenging. Our luggage was supposed to be moved to our room but wasn’t. We returned from a tour very late and then had to retrieve our bags and get to the room. Our room was neat but dust everywhere. The wood baseboards and the closets and doors were covered in dust. I woke up congested both mornings.
Stayed 2 nights in Feb 2025