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Solace Hotel Santiago

4.0 star property
4-star ski hotel near Costanera Center

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Photo gallery for Solace Hotel Santiago

Terrace/patio
Poolside bar
Property entrance
Lobby lounge
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

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Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Place, Clínica Indisa
    ‪9 min walk‬
  • Place, Costanera Center
    ‪12 min walk‬
  • Place, Gran Torre Santiago
    ‪14 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(94 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

9.6 out of 10
Exceptional
(30 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Santiago

Skiing getaway.Your stay at this Providencia hotel places you within 3 miles (5 km) of Clinica Santa Maria and Santiago Town Square. National History Museum and San Cristobal Hill are also within 3 miles (5 km).

What's nearby

  • Sculpture Park - 3 min walk - 0.3 km
  • Clínica Indisa - 9 min walk - 0.8 km
  • Municipal Market of Providencia - 9 min walk - 0.8 km
  • Costanera Center - 12 min walk - 1.1 km
  • Gran Torre Santiago - 14 min walk - 1.2 km

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Lomit's - ‬7 min walk
  • ‪La Bifería - ‬7 min walk
  • ‪La Pizza Nostra - ‬7 min walk
  • ‪Juan Valdez Café - ‬7 min walk
  • ‪Cafetería Sori - ‬9 min walk

About this property

Solace Hotel Santiago

4-star ski hotel near Costanera Center
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, along with 2 coffee shops/cafes. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santiago hotel.

  • 1 building
  • 108 guestrooms or units
  • 13 levels
  • 2 coffee shops
  • Manager's reception (free)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Solace Hotel Santiago offers 108 accommodations with free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

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Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available for a fee: USD 15 for adults and USD 15 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Reviews

Solace Hotel Santiago Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 800 out of 1006 reviews
Rating 8 - Good. 143 out of 1006 reviews
Rating 6 - Okay. 35 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

Reviews

10/10 Excellent

Nathanry

Stayed 2 nights in Sep 2025

10/10 Excellent

Iaroslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel rooms. Good cleaning every day.
Stayed 4 nights in Aug 2025

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

TIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like its location, breakfast and front desk service.
Stayed 4 nights in Aug 2025

10/10 Excellent

everaldo

Liked: Staff & service
Stayed 10 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Kettlem Cristina

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Matheus

Stayed 5 nights in Aug 2025

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hospedagem

Nossa experiência de viagem foi muito melhor estando no Solace Hotel! O hotel é maravilhoso, com funcionários atenciosos e serviços de primeira qualidade. Adoramos muito e voltaremos!
Stayed 5 nights in Aug 2025

10/10 Excellent

SEBASTIAN

Stayed 1 night in Aug 2025

10/10 Excellent

Maria Aparecida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foid options, bed comfort, internet access. Friendly and king staf.
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria

Stayed 6 nights in Aug 2025

10/10 Excellent

ANA PAULA

Stayed 3 nights in Aug 2025

10/10 Excellent

Rafaela R

Stayed 8 nights in Jul 2025

10/10 Excellent

catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in the Solace for 4 nights on a business trip and I wouldn't hesitate to stay here again. It's well located, the staff is amazing, and its comfortable. I would note though that the gym is very underwhelming and there is almost no counter space in the bathroom.
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very quiet room. Breakfast is wonderful. Nice rooftop bar with a reasonable choice of meals and lovely views. Very friendly helpful staff who could speak some English which was helpful. 10 minutes walk to the lovely skytower which has amazing views over stunning Santiago. I organised an airport transfer with the hotel a few days before my arrival, and they were punctual and waiting for me with my name on a sign. Would definitely stay here again. Thankyou for a lovely stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vinicio

Stayed 14 nights in Jul 2025

8/10 Good

JULIANO

Travelled with family
Liked: Staff & service
Limpeza deixa muito a desejar
Stayed 5 nights in Jul 2025

8/10 Good

Julianna

Liked: Cleanliness, amenities, property conditions & facilities
Staff was not the nicest but overall great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Juliana

Stayed 7 nights in Jul 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JULIANO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Leroy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I were celebrating our 4th wedding anniversary and we decided to make Solace our stay of choice, the staff was very customer friendly and even though we spoke English they made sure the information provided was clear and precise, a big thank you to our room maid Nicole she made sure our room was properly clean, overall it’s a 5 star rating for us and we would definitely book our stay at SOLACE again it was a great experience.
Stayed 5 nights in Jul 2025