See all properties

Solace Hotel Santiago

4.0 star property
4-star ski hotel near Costanera Center

Choose dates to view prices

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Interior entrance
Poolside bar
Lobby lounge
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa

Explore the area

View in a map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Costanera Center
    ‪12 min walk‬
  • Palacio de la Moneda
    ‪5 min drive‬
  • San Cristobal Hill
    ‪6 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Premium Suite

Premium Suite

Premium Suite

9.6 out of 10
Exceptional
(29 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(85 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Front of property

Hotel Magnolia Santiago

Downtown Santiago
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 289 reviews
The price is CA $328
CA $328 total
Aug 11 - Aug 12
Hotel Magnolia Santiago

About the area

Santiago

Skiing getaway.Your stay at this Providencia hotel places you within 3 miles (5 km) of Clinica Santa Maria and Santiago Town Square. National History Museum and San Cristobal Hill are also within 3 miles (5 km).

What's nearby

  • Costanera Center - 12 min walk - 1.1 km
  • Santiago Town Square - 5 min drive - 4.4 km
  • Palacio de la Moneda - 5 min drive - 4.8 km
  • San Cristobal Hill - 6 min drive - 2.3 km
  • Julio Martinez Pradanos National Stadium - 7 min drive - 5.8 km

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Lomit's - ‬3 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

4-star ski hotel near Costanera Center
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, along with 2 coffee shops/cafes. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santiago hotel.

  • 1 building
  • 108 guestrooms or units
  • 13 levels
  • 2 coffee shops
  • Manager's reception (free)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Solace Hotel Santiago offers 108 accommodations with free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English, Portuguese, Spanish

Similar properties

Restaurant

Hotel Almasur Providencia

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 202 reviews
The price is CA $98
CA $98 total
Sep 10 - Sep 11
Hotel Almasur Providencia

Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available for a fee: USD 15 for adults and USD 15 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1006 reviews
Rating 8 - Good. 152 out of 1006 reviews
Rating 6 - Okay. 34 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Julianna

Liked: Cleanliness, amenities, property conditions & facilities
Staff was not the nicest but overall great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

WALTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Stay at Hotel Solace – With Just a Few Suggestions… We had a truly lovely stay at Hotel Solace in Santiago. The hotel is beautifully decorated, ideally located - close to everything we needed, yet still felt peaceful and tucked away - and the staff was exceptional. Every team member we interacted with was kind, attentive, and went above to make our stay enjoyable. Our room was fantastic. It featured a lovely view, a very comfortable bed, and high-quality linens that made it feel like a true retreat. The only minor issues we noted were in the bathroom: the shower drain cover was loose, and the toilet seat was a bit worn. These are small things that, if addressed, would make the experience even better. We also enjoyed a delicious breakfast on the morning of our arrival. The food was good, especially the eggs made to order, which came out hot and fresh. However, some of the pre-prepared items like sausages and scrambled eggs on the buffet could have been kept warmer. It’s a minor improvement I’d recommend to enhance the meal experience. A standout perk was the Lavazza coffee - available 24/7 in the lobby, and also in your room with a convenient Lavazza K-Cup machine. It was such a treat and truly appreciated by coffee lovers like us! Despite the few suggestions, none of them took away from our overall experience. We would absolutely return to Hotel Solace on our next trip to Santiago and happily recommend it to others looking for a stylish, comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Rogerio Ansano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Laxy

Stayed 3 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

The best part of my day was the staff. After a rather unpleasant experience at the airport, their kindness and hospitality were greatly appreciated. Accommodations were comfortable. The gym has an elliptical or two, along with two treadmills. Strength training is limited to a few kettle bells and a couple of dumbbells along with one weightlifting machine. A bit difficult to get training in if anyone else is in the gym. I didn’t try the food there, but the location is quiet and convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo J Perez

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service experience.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shane Michael Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Oscar Machado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities

Hotel needs updating

The hotel needs updating. Many things in the room weren’t working or was falling apart. Location was good but the hotel didn’t meet expectations.
Stayed 4 nights in Mar 2025

8/10 Good

Alice, richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff, good service
Stayed 4 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravillosa experiencia

Maravilloso! Qué encanto de hotel, moderno, organizado, las habitaciones cómodas el colchón perfecto. El bar restaurante muy lindo y delicioso con una terraza espectacular. Gimnasio v Con una vista hermosa moddrno en un cubo de vidrio 360. El servicio siempre atento. Volvería indiscutiblemente.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cecilia Maria

Stayed 1 night in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

6/10 Okay

Alexandre

Liked: Cleanliness
Very recent property so fun. Nice hotel top restaurant. Owner and GM very nice. We had a misunderstanding with the staff that made us wait 5 hours for something that never came so we were disappointed. Pool was not heated so depending on when you go it is or not unable. Area around hotel not well lit. Close to a metro. So definitely a 8.5 but not 9.4
Stayed 4 nights in Apr 2025

10/10 Excellent

RaMon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms - great rooftop views
Stayed 2 nights in Mar 2025

10/10 Excellent

Lambert Marlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in a nice and safe area. The staff are multilingual, friendly, helpful and knowledgeable. Felipe can assist with planning and arranging tours, etc., as good as any travel agent! There is a train station in walking distance, many restaurants, convenience stores, banks and other amenities. The breakfast is extensive with options for every preference. The room is comfortable.
Stayed 6 nights in Mar 2025

4/10 Poor

Setareh

Travelled with group
Disliked: Staff & service

Not a 4-star and poor management!

Awful customer service, poor AC so the rooms are always hot, low security. We were unable to sleep well since our room never got below 25°C, we made the hotel aware on the first date after which they confirmed a technician had worked on our unit. 2nd night was still the same so we called reception, after being told nothing could be done they eventually agreed to move us to a different room. At midnight we had to pack and change rooms. Worst part is they issued us keys to a room that was already occupied! We walked in on people sleeping!! They were scared, we were startled, overall a terrible experience. We were finally put in a different room which also never got below 25°C!!! This hotel is not a 4 star hotel as advertized, it's dated, breakfast is the same mix of cheeses and meats and pastries every day. This is more like a 3 star hotel with poor management.
Stayed 4 nights in Mar 2025