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Monte Serrat Hotel

Property class: 3
3-star hotel near Gonzaga Beach

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Photo gallery for Monte Serrat Hotel

Indoor spa tub
Standard Double or Twin Room
Fitness facility
Exterior
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Place, Saturnino de Brito Palace
    ‪6 min walk‬
  • Place, Santos Historical Streetcar
    ‪10 min walk‬
  • Place, Monte Serrat
    ‪15 min walk‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪67 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Santos

City center stay.Within a 10-minute walk of the hotel, you'll find Coliseu Theater and Saturnino de Brito Palace. Outeiro de Santa Catarina and House of the Train Bellco are also within half a mile (1 km).

What's nearby

  • Saturnino de Brito Palace - 6 min walk - 0.6 km
  • XV de Novembro Street - 8 min walk - 0.7 km
  • Santos Historical Streetcar - 10 min walk - 0.8 km
  • Monte Serrat - 15 min walk - 1.0 km
  • Santos Municipal Theater - 16 min walk - 1.4 km

Getting around

  • Pinheiro Machado Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 70 min drive

Restaurants

  • ‪Paquito O Restaurante - ‬4 min walk
  • ‪Tokyo Restaurante - ‬8 min walk
  • ‪Puro Néctar - ‬6 min walk
  • ‪Academia Do Barista - ‬9 min walk
  • ‪Casa Do Cafezinho - ‬7 min walk

About this property

Monte Serrat Hotel

3-star hotel near Gonzaga Beach
Monte Serrat Hotel offers its guests 2 hot tubs, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. An arcade/game room, multilingual staff, and laundry facilities are also featured at Monte Serrat Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Santos hotel.

  • 92 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Monte Serrat Hotel offers 92 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers. This Santos hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Similar properties

Double Room, 1 Double Bed
Hotel Caiçara
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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.0 out of 5, Very good, 127 reviews
The price is CA $61
CA $63 total
includes taxes & fees
May 3 - May 4
Hotel Caiçara

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Monte Serrat Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 198 out of 508 reviews
Rating 8 - Good. 157 out of 508 reviews
Rating 6 - Okay. 95 out of 508 reviews
Rating 4 - Poor. 30 out of 508 reviews
Rating 2 - Terrible. 28 out of 508 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bem localizado
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the room was a mini apartment with sufficient kitchen utensils. Very helpful and friendly staff. On walking distance plenty to enjoy. Great place
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated and in a dangerous part of town

I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Bad

The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience

Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

10/10 Excellent

LUIZ

Stayed 1 night in Jan 2026

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities
Check inn rápido
Stayed 1 night in Jan 2026

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities
Quarto amplo, cama confortável, ótimo café da manhã,
Stayed 1 night in Jan 2026

8/10 Good

Carlos L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Só estacionamento precisava de alguém para organizar chegada de hóspedes e auxiliar para estacionar. Pois estacionamento pequeno com poucas vagas.
Stayed 1 night in Jan 2026

10/10 Excellent

Neusa

Liked: Cleanliness, staff & service, amenities
O Hotel Montes serra e muito bom os funcionários são atenciosos e o hotel e um ambiente familiar . Wesley e Neusa esposa adoramos se ospedar no hotel Montes serra O café da manhã e gostoso,o almoço alacarte tem várias opções,super recomendo este hotel Montes serra em Santos.
Stayed 1 night in Jan 2026

2/10 Terrible

Janaína

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
O café da manhã muito bom , bastante variedade . Estacionamento horrível vagas muito apertada .fica longe da praia o hotel. quartos são limpos muito confortável .funcionários da recepção muito mal educado
Stayed 1 night in Jan 2026

8/10 Good

Elizete

Liked: Staff & service, property conditions & facilities, room comfort
O Hotel é confortável, equipe boa, comida excelente, só precisam se preparar melhor para alta temporada, contratar mais funcionários, principalmente no café da manhã.
Stayed 5 nights in Dec 2025

10/10 Excellent

Saturnino

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 3 nights in Dec 2025

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhosos. Atendentes atenciosos e café da manhã delicioso
Stayed 1 night in Dec 2025

8/10 Good

Verified traveller

Travelled with group
Disliked: Cleanliness
Quarto razoável, chegamos da festa e encontramos 2 baratas pelo quarto
Stayed 1 night in Dec 2025

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo dentro do esperado.
Stayed 1 night in Dec 2025

10/10 Excellent

MARILENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe agradável Cafe muito bom Camas conforraveis
Stayed 1 night in Dec 2025

10/10 Excellent

Vinicius

Stayed 1 night in Dec 2025

10/10 Excellent

EUGENIO

Liked: Cleanliness, staff & service, amenities
A cama e o café da manhã. Fica bem localizado para quem quer acessar o Porto, ir à praia ou fazer um passeio de VLT.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcia

Stayed 1 night in Dec 2025

10/10 Excellent

Priscila Costa

Liked: Cleanliness, staff & service, amenities
O quarto bem espaçoso e muito limpo. O pessoal super gentil e tb tem uma janta muito boa e om preço justo
Stayed 1 night in Dec 2025

8/10 Good

Fabiana

Liked: Cleanliness, amenities
O quarto bem limpo e as demais localizações do hotel também A i caro , e no local de comedoria e onde ficava os sucos eu não vi água ,nem pra tomar de copo . Isso eu achei chato . E outra coisa, o cardápio na demostração dos pratos e valores, deve ser mas transparente as informações dos valores.Fora isso tudo bem.
Stayed 2 nights in Dec 2025

8/10 Good

Fabio Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamento seguro
Stayed 2 nights in Nov 2025

6/10 Okay

Edir

Travelled with family
Disliked: Cleanliness
Limpeza, encontramos 2 baratas no quarto
Stayed 1 night in Nov 2025