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With a stay at this Vila Mariana hotel, you'll be within half a mile (1 km) of Ibirapuera Park and 2 miles (3 km) of Shopping Ibirapuera. Also, Paulista Avenue is within 3 miles (5 km) and São Paulo Expo is within 6 miles (10 km).
Luxury amenities
A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the gym, bar/lounge, and laundry facilities.
Grand Mercure Sao Paulo Ibirapuera ratings based on 2 Verified Reviews
Review Summary
1.0
out of 5
1.0 out of 5.0
Room cleanliness1.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Grand Mercure Sao Paulo Ibirapuera
Everyone (1)Family (2)
1 out of 5
Posted by Ivailo on 14 Aug. 2022
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1 out of 5
We try to negotiate at least one discount since we need to return immediately on the last flight from Sao Paulo to Miami due the Corona Virus and they are inflexible. We use the room for 4 hours only and we didn't have breakfast. They charge me a full rate + 1 bottle of water and the parking. We are very disappointed with the lack of consideration in one situation like that and we do not plan to return to this hotel.
Posted by a verified traveller on 18 Mar. 2020
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Comment from Hotel Management
21 Mar. 2020
by Victor Mouchrek
O Grand Mercure São Paulo Ibirapuera agradece por compartilhar conosco a experiência vivenciada em nosso hotel. Lamentamos profundamente não termos correspondido às suas expectativas. Nosso maior objetivo é buscar a excelência nos nossos serviços para a satisfação de nossos hóspedes. Informamos que suas colocações realmente são muitos importantes e serão utilizadas de forma construtiva no aprimoramento de nosso serviço. Esperamos recebê-la novamente no Grand Mercure Ibirapuera muito em breve e assim reverter esta impressão vivenciada anteriormente.
Victor Mouchrek
Sub Chefe de Recepção
Grand Mercure Sao Paulo Ibirapuera offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. Event space at this hotel measures 3079 square feet (286 square meters) and includes a conference center. A steam room, spa services, and a terrace are also featured at the luxury Grand Mercure Sao Paulo Ibirapuera. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star São Paulo hotel is smoke free.
1 building
218 guestrooms or units
22 levels
2 dining venues
Meeting rooms
3079 sq ft of conference space
286 sq m of conference space
Built in 1995
Poolside lounge chairs
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Terrace
Television in lobby
Bellhop
Elevator
No smoking on site
Bar or lounge
Coffee shop
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Soundproofed rooms
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
, Parking (limited spaces)
Transport
Train station: Fradique Coutinho Station (6 km / 3.7 mi)
Metro station: AACD-Servidor Metro Station (0.9 km / 0.6 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Grand Mercure Sao Paulo Ibirapuera offers 218 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Sitting area
Minibar
In-room dining (24 hours)
LCD television
Cable channels
Shower
Housekeeping (daily)
Hair dryer
Laptop safe
Designer toiletries
Telephone
Iron and ironing board available
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Unique furnishings
Connecting rooms available
Wardrobe or closet
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.
Aquarelle - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch.
Boulangerie Grand Mercure - This delicatessen specializes in Fusion cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Aboo Wine Bar - This bar specializes in local and international cuisine. Happy hour is offered. Open daily.
P. Verger - This restaurant specializes in local and international cuisine and serves dinner only. Open select days.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 1
Manicures and pedicures
Body scrubs
Massages
Deep tissue massage
Reflexology
Sports massage
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for BRL 105.0 per day.
Pet Policy
Pets: BRL 150 per pet, per week
Only dogs and cats are allowed
Maximum 1 (weight limit: 49 lbs per pet)
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Children stay free
Parking height restrictions apply
Pets Allowed-Specific Rooms Only
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Debit cards
Staffed front desk
Smoke detector
Security system
LGBTQIA friendly
Children stay free 12
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Humane animal treatment
Comprehensive food waste policy
Comprehensive recycling policy
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately BRL 79 for adults and BRL 39.50 for children
Valet parking fee: BRL 45.00 per night (in/out privileges)
Pet fee: BRL 150 per pet, per week
Service animals are exempt from fees
Rollaway bed fee: BRL 105.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Grand Mercure Ibirapuera
Grand Mercure Ibirapuera Hotel
Grand Mercure Ibirapuera Hotel Sao Paulo
Grand Mercure Ibirapuera Sao Paulo
Grand Mercure Sao Paulo
Grand Mercure Sao Paulo Ibirapuera
Grand Mercure Sao Paulo Ibirapuera Hotel
Grand Mercure Sao Paulo Ibirapuera Brazil
Sofitel Sao Paulo Hotel Sao Paulo
Mercure Sao Paulo Ibirapuera
Grand Mercure Sao Paulo Ibirapuera Hotel
Grand Mercure Sao Paulo Ibirapuera São Paulo
Grand Mercure Sao Paulo Ibirapuera Hotel São Paulo
You should know
Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
