"Too noisy. Room key did not work twice. Required two trips to the lobby . Relocate to new room and then to a 3rd one " More
City center stay
Your stay at this Guarulhos City Centre aparthotel places you within 9 miles (15 km) of Temple of Solomon and Expo Center North. Also within 9 miles (15 km) are Shopping Center Norte and Anhembi Convention Center.
Business services
This aparthotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. You'll appreciate the sauna, bar/lounge, and laundry facilities.
Free Internet, kitchenettes
The 106 soundproofed apartments offer free WiFi and free wired Internet, as well as 24-hour room service. Well-equipped kitchenettes with stovetops and microwaves are included, in addition to LCD TVs with cable channels and minibars. Housekeeping is available on request.
25 Aug. 2017 by Giselle Z - General Manager
Dear Ray, Thank you for taking the time to tell us about your experience at the Mercure Guarulhos Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely,
28 Oct. 2016 by Giselle Z - General Manager
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Mercure Guarulhos Aeroporto Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and 14 meeting rooms are available. Event space at this aparthotel measures 2368 square feet (220 square meters) and includes a conference center. The business-friendly Mercure Guarulhos Aeroporto Hotel also features a garden, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 3.5-star Guarulhos aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Valet parking (surcharge)
Mercure Guarulhos Aeroporto Hotel offers 106 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Restaurante Floriano - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system.
For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.