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Mercure São Paulo Grand Plaza Paulista

4.0 star property
4-star hotel near Sesc Paulista Viewpoint

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Photo gallery for Mercure São Paulo Grand Plaza Paulista

Exterior
Reception
Premium bedding, minibar, in-room safe, blackout drapes
Exterior
Premium bedding, minibar, in-room safe, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
R. Leôncio De Carvalho, 201 - Jardins, São Paulo, SP, 04003-010
  • Paulista Avenue
    ‪3 min walk‬
  • Ibirapuera Park
    ‪2 min drive‬
  • Oscar Freire Street
    ‪2 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪9 min drive‬

Room options

Standard Apartment, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Apartment, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Apartment, 3 Single Beds

  • Sleeps 3
  • 3 Twin Beds

Superior Apartment, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

São Paulo

Heart of São Paulo.A stay at this Vila Mariana hotel places you steps from Sesc Paulista Viewpoint and within a 5-minute walk of Paulista Avenue. Also, Hcor Hospital is within half a mile (1 km) and Ibirapuera Park is within 2 miles (3 km).

What's nearby

  • Paulista Avenue - 3 min walk - 0.3 km
  • Sesc Paulista Viewpoint - 3 min walk - 0.3 km
  • Ibirapuera Park - 2 min drive - 1.8 km
  • Oscar Freire Street - 2 min drive - 1.8 km
  • Rua 25 de Marco - 5 min drive - 3.9 km

Getting around

  • Luz Station - 7 min drive
  • Brigadeiro Station - 7 min walk
  • São Paulo (CGH-Congonhas) - 22 min drive

Restaurants

  • ‪Halim - ‬3 min walk
  • ‪Jojo Ramen - ‬2 min walk
  • ‪Padaria Gêmel - ‬3 min walk
  • ‪Lanchonete Monte Carlo - ‬3 min walk
  • ‪Achapa - ‬2 min walk

About this property

Mercure São Paulo Grand Plaza Paulista

4-star hotel near Sesc Paulista Viewpoint
Mercure São Paulo Grand Plaza Paulista offers its guests a sauna, a fitness center, and in-room fitness. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Mercure São Paulo Grand Plaza Paulista also features multilingual staff, a garden, and complimentary newspapers in the lobby. Parking is available for a fee.

This 4-star São Paulo hotel is smoke free.

  • 165 guestrooms or units
  • 15 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Mercure São Paulo Grand Plaza Paulista offers 165 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

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  • Free WiFi
  • Restaurant
  • Air conditioning
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CA $115 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 51 for adults and BRL 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Elliptical machine
  • Energy-saving switches in guestrooms
  • Free weights
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Water-efficient showers
  • Workout equipment

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 51 for adults and BRL 20 for children
  • Covered valet parking fee: BRL 25 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property uses eco-friendly cleaning products. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Plaza Hotel Sao Paulo
Grand Plaza Sao Paulo
Grand Plaza São Paulo Jardins Hotel
Grand Plaza São Paulo Jardins Managed Accorhotels Hotel
Grand Plaza São Paulo Jardins Managed Accorhotels
Grand Plaza São Paulo Jardins
Mercure São Paulo Grand Plaza Paulista Hotel
Mercure Grand Plaza Paulista Hotel
Mercure Grand Plaza Paulista
Grand Plaza São Paulo Jardins Managed By Accorhotels
Mercure São Paulo Grand Plaza Paulista Hotel
Mercure São Paulo Grand Plaza Paulista São Paulo
Mercure São Paulo Grand Plaza Paulista Hotel São Paulo

Mercure São Paulo Grand Plaza Paulista Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 289 out of 741 reviews
Rating 8 - Good. 243 out of 741 reviews
Rating 6 - Okay. 107 out of 741 reviews
Rating 4 - Poor. 64 out of 741 reviews
Rating 2 - Terrible. 38 out of 741 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

kengo

Stayed 4 nights in Feb 2025

10/10 Excellent

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service was always arte tive, helpful and accomodating. Strong WiFi in the rooms and room service was great. Note - You have to request room cleaning service
Stayed 3 nights in Dec 2024

4/10 Poor

Rajiv

Can be better prepared to welcome guests. We had booked room for 4, but they setup the room for only 2
Stayed 2 nights in Dec 2024

10/10 Excellent

FLAVIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente.

O hotel surpreendeu pelo conforto, localização e atenção dos funcionários.
Stayed 1 night in Dec 2024

10/10 Excellent

Junichi, Setagaya-ku

Business traveller
Liked: Cleanliness, staff & service, amenities
Very comfortable.
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort

Not as expected

Poor service and attention to detail…some of the corridors and public spaces not clean.
Stayed 3 nights in Dec 2024

4/10 Poor

Leonardo

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel definitely needs big renovation. AC not cooling, WiFi was very slow when working, bathrooms are very old
Stayed 4 nights in Nov 2024

8/10 Good

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Aline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was perfect, with easy access to nearby attractions and restaurants. I was able to explore the area easily and enjoy all that it had to offer. My room was spacious, clean, and comfortable, with all the amenities I could need for a relaxing stay. But what truly set this hotel apart was the staff. They went above and beyond to ensure that my stay was enjoyable, from providing recommendations for things to do in the area to making sure that all of my needs were met.
Stayed 3 nights in Mar 2024

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great! overall good, staff was friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Adriano

Liked: Cleanliness, property conditions & facilities, room comfort

Great place, perfect location

Overall, a great experience, as someone would expect from any Mercure hotel. The only downside was the kettle in the room. It wasn't working and they didn't fix it after I mentioned about the problem. The best part here is the location. You're a stone throw from Japan House, Itaú Cultural, SESC (all culture-based places). Paulista Avenue is the main road in the city, bringing together many shopping centres, cafés, department stores and the best connection via underground to most of the city centre.
Stayed 1 night in Dec 2023

2/10 Terrible

Markus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I am sad to say that the Mercure Sao Paolo Grand Plaza Paulista is the worst hotel I have stayed in in decades. I booked a 4-star hotel but this hotel is no more than a 2-star hotel. The rooms are terrible.
Stayed 2 nights in Nov 2023

10/10 Excellent

Raul, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Vladimir

Disliked: Staff & service
Stayed 3 nights in Jul 2023

6/10 Okay

Kamel

Limited dining options, communication with staff due to language. Poor entertainment, cleanliness and access keys to elevator and room.
Stayed 5 nights in Mar 2023

4/10 Poor

Glauco

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

No Internet these days!

The area is good! But overall, the hotel needs an urgent refurbish, the breakfast was bellow average (there was no butter first day), and the internet sucks! Never above 1Mb. If you need internet access, you´d better look for another hotel.
Stayed 3 nights in Feb 2023

6/10 Okay

Hector

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location, reported that door lock reader did not work... stayed there 3 nights, went to get new keys 10 times.. internet very intermitent, when it worked was fine.. however had to call 3 times to have it reset...
Stayed 4 nights in Jun 2022

10/10 Excellent

SERGIO J

Liked: Staff & service, amenities, property conditions & facilities
The place is clean and the staff is friendly
Stayed 4 nights in Jun 2022

2/10 Terrible

Cintia Futino Rodrigues da

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked an "Executive Double Room, 1 King Bed", but we didn't get a king bed at first. After notifying them, we got the right room.
Stayed 1 night in Mar 2022

4/10 Poor

MAREK, Pointe-Claire

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Tired furniture in the room. No wifi in the room despite signal being present. Staff told me that they are aware of this but they did not do anything to fix the problem. So i could not work from room. They elaborated that they did not update the system so i could not use my iphone. Overall disappointing hotel.
Stayed 1 night in Dec 2021

4/10 Poor

Aldiyar Ian, Middletown

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well

I liked the staff and the hotel itself, but the room condition was not something that I expected. In the picture, the room looks all renovated, but it wasn't... ............................ ................... ................... ...................
Stayed 2 nights in May 2020

10/10 Excellent

Herry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location!

It's at a good location. The room is fairly old and no complimentary water
Stayed 2 nights in Feb 2020

4/10 Poor

Lucas

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed!

For a suit and a central hotel it was extremely out of date. The safe didn’t work.
Stayed 12 nights in Nov 2019