Book a hotel near Shark Beach, Mexico

"While the property had great possibility, sadly the entire stay felt disjointed due to the way things are run. Example- rooftop pool that has no food/bar available…even though there is a restaurant on the rooftop. The hotel advertised that the rooftop bar was open at 3pm, yet we never saw any staff there until the restaurant prepped to open. The staff seemed undertrained and consistently put into circumstances where they were unsure of how to fulfill a request. Again, while the property was nice, I would not recommend returning until management irons out quite a few wrinkles. "

" Nice rooms. Friendly helpful staff"

"We stayed in a private room and was very clean, awesome A/C and staff was great! Only down side was that there was no fridge of any kind to put left overs in. Would stay here again! "

"Great location. Beautiful beach. The food wasn't great though. They are changing over so hopefully it'll get better. I'd come back. "

"Great host! Reached out and welcomed us. Answered any questions I had quickly. The view is amazing!!! Very nice condo!"

"No one at desk to check in. Our shower leaked out onto floor, you had to let water run 15 min to get warm, no plug in outlets beside either side of bed, no wash cloths, only 1 hand towel. No dresser or shelves to put clothes, only a small wardrobe with 4 hangers. No coffee pot. No response from management to date.Stayed 1 night out of 7! Left! Contacted Expedia, they contacted hotel and hotel refused to refund!"