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XCELSIOR HOTEL AND SPA

Property class: 4
4-star spa hotel with free weekday breakfast

Choose dates to view prices

Photo gallery for XCELSIOR HOTEL AND SPA

A hotel room with a large bed, a night sky painting, a window with curtains, and an air conditioning unit.
A conference room with a long table and chairs, a small round table with a plant, and a door in the background.
Reception
A restaurant interior with purple lighting, tables set with white tablecloths, and a blue cocktail on a white table.
A dessert with chocolate and white chocolate chips on a wooden board, surrounded by smoke.

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
48 Keating Rd Police Bazar, Shillong, ML, 793001
  • Place, Wards Lake
    ‪3 min walk‬
  • Place, India Orchidarium and Botanical Garden
    ‪7 min walk‬
  • Place, Jawaharlal Nehru Stadium
    ‪4 min drive‬
  • Airport, Shillong (SHL)
    ‪62 min drive‬

Room options

View all photos for Luxury Suite, Hill View

A hotel room with a large bed, two bedside tables, and a modern headboard with a window above.

Luxury Suite, Hill View

  • Hill view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, bedside lamps, a wooden headboard, a nightstand with a phone, and a painting on the wall.

Deluxe Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

A modern hotel room with a large bed, recessed ceiling lighting, a painting on the wall, and a small table with a lamp.

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Shillong

Shillong retreat .Within a 10-minute walk of the hotel, you'll find India Orchidarium and Botanical Garden and Wards Lake. Cathedral of Mary Help of Christians and Jawaharlal Nehru Stadium are also within 2 miles (3 km).

What's nearby

  • Wards Lake - 3 min walk - 0.3 km
  • India Orchidarium and Botanical Garden - 7 min walk - 0.6 km
  • Jawaharlal Nehru Stadium - 4 min drive - 1.8 km
  • Cathedral of Mary Help of Christians - 5 min drive - 2.2 km
  • Elephant Falls - 28 min drive - 13.1 km

Getting around

  • Shillong (SHL) - 62 min drive

Restaurants

  • ‪Dylan's Cafe - ‬2 min drive
  • ‪Tring Tring - ‬10 min walk
  • ‪Roma Eatery - ‬3 min drive
  • ‪Hotel Centre Point - ‬1 min walk
  • ‪Bamboo Hut - ‬2 min drive

About this property

XCELSIOR HOTEL AND SPA

4-star spa hotel with free weekday breakfast
XCELSIOR HOTEL AND SPA offers its guests a full-service spa. A business center and meeting rooms are available. Free breakfast is served on weekdays. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Spa services, tour/ticket assistance, and laundry facilities are also featured at XCELSIOR HOTEL AND SPA . Self parking and valet parking are free.
  • 20 guestrooms or units
  • Meeting rooms
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Lockers available
XCELSIOR HOTEL AND SPA offers 20 accommodations with free minibar items and safes. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Body Spa. Services include facials, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available on weekdays 7:30 AM to 10:00 AM

Things to do

  • Full-service spa

Accessibility

  • No elevator

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

XCELSIOR HOTEL AND SPA Hotel
XCELSIOR HOTEL AND SPA Shillong
XCELSIOR HOTEL AND SPA Hotel Shillong

Frequently asked questions

How close is XCELSIOR HOTEL AND SPA to the airport?

XCELSIOR HOTEL AND SPA is 18.8 mi (62-min drive) away from the Shillong (SHL) airport, the closest popular airport to the property.

How much does it cost to stay at XCELSIOR HOTEL AND SPA ?

As of Oct 21, 2026, prices found for a 1-night stay for 2 adults at XCELSIOR HOTEL AND SPA on Oct 22, 2026 start from CA $71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does XCELSIOR HOTEL AND SPA have an airport shuttle?

Airport shuttle services are not available at XCELSIOR HOTEL AND SPA .

Does XCELSIOR HOTEL AND SPA offer free breakfast?

Yes, XCELSIOR HOTEL AND SPA offers free breakfast.

Is there a casino at XCELSIOR HOTEL AND SPA ?

No, there is no casino at this hotel.

What time is check-in at XCELSIOR HOTEL AND SPA ?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at XCELSIOR HOTEL AND SPA ?

This hotel offers free self parking and valet parking.

Does XCELSIOR HOTEL AND SPA have a pool?

XCELSIOR HOTEL AND SPA does not have a pool.

Does XCELSIOR HOTEL AND SPA have a spa?

Pamper yourself with a day at Body Spa, where you can enjoy body scrubs, facials, and body treatments.

How close is XCELSIOR HOTEL AND SPA to downtown Shillong?

XCELSIOR HOTEL AND SPA is 0.7 mi away from Shillong.

XCELSIOR HOTEL AND SPA Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

5.4/10

Cleanliness

4.8/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service
Room was nice, but service was terrible
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a disaster. Never received confirmation of my reservation. Met with the manager and he agreed to give me a waver for refund. Please contact the hotel.
Stayed 7 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025